Dyson Washing Machine Error Codes

Error CodesMeaning
F1Drum overloaded
F2Out of Balance
F3Outer Door open
F4Inner Door open
F5Not draining
F6Not filling
F7Tacho open circuit
F9Not used
F10Over speed (motor triac failure)
F11No Motor action
F12Invalid temp signal
F13Not heating
F15Gear change failure (too slow)
F16Not stopping ( motor triac failure)
F17Not used
F18Gear change failure (too quick!)

Dyson Washing Machine Troubleshooting

Some solutions may require you to disconnect the electricity and water supply.

Dyson Washing Machine Troubleshooting

Dyson Washing Machine Troubleshooting

Symptom: LCD display is blank

Possible Causes: There is no power to the machine.

Solutions: Ensure the machine is plugged in and switched on. Check the fuse and also that the circuit breaker has not tripped.

Symptom: Certain spin speeds, temperatures or soil types cannot be selected.

Possible Causes: There are limits set on these options for each programme to prevent unsuitable options being selected.

Solutions: See section 9 02 for the programme options wash table.

Symptom: Burning smell

Possible Causes: Transit packaging not removed.

Solutions: Remove top, rear and front packaging, see section 4 01.

Symptom: Clothes warm at end of cycle

Possible Causes: Hot and cold pipes reversed.

Solutions: Check orientation of hot and cold pipes.

Symptom: Machine shakes during the cycle

Possible Causes:

  1. 2 adjustable front feet are not level.
  2. Rollerjack handle has not been replaced under the machine.


  1. Adjust feet until the machine is level, see section 5 03.
  2. Return the RollerjackTM handle carefully to its position under the machine, see section 4 01.

Symptom: Cannot open outer door

Possible Causes:

  1. Machine has not finished the cycle.
  2. Machine has paused and the water level is too high or the water is too hot.
  3. Child lock is active.
  4. Power cut or any other cause not listed above.


  1. Wait for the machine to finish the cycle before opening the door. To cancel the wash hold down the ‘Cancel’ button.
  2. Press ‘Start’ to resume the wash.
  3. Hold down the ‘Minimum iron’ button until ‘Child lock off’ is shown on LCD.
  4. Follow the ‘Emergency door release’ instructions in section 10 03.

Symptom: Machine leaks water

Possible Causes:

  1. Coin trap cover is not in place, or the plug is not closed.
  2. Machine is not level.
  3. Drainage hose is not connected correctly.
  4. Inlet hoses are not positioned or correctly fitted.
  5. Soap tray is open.


  1. Turn off the water supply to the machine and ensure that the coin trap cover is correctly fitted and that the plug is closed, see section 10 02.
  2. Adjust the feet until the machine is level, see section 5 03.
  3. Check the drainage hose is draining into a suitable place (drain, sink or standpipe), see section 5 02.
  4. Ensure the hoses are fitted correctly, see section 5 02.
  5. Close the soap tray.

Dyson Washing Machine Manual PDF

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