Pinterest Error Codes



Pinterest is among the most used apps. Many people use this application, share images and follow the topics according to their interests. We have compiled the error codes provided by the application for you, if there are any error codes that you cannot find, please write them in the comments, we will immediately investigate and include them in our article.

Error CodesSolutions
1559Invalid UTC start date, start date should be before the end date and after today’s date. Make sure your start date is in the future and before your end date. Keep in mind that you will need to enter the date in UTC, which may not be your local time.
1569Invalid placement. Once you create an ad, you can't edit the placement. If you'd like to test additional placements, duplicate the existing campaign and update the placement.
1619Organic pin promotion image, description or URL is missing. An image file, description, and landing page URL are required to create a new Pin. Check to see if one of these is missing in the bulk editor sheet.
1622Duplicate keywords found under the same parent entity. Please remove all duplicates. If you have the same keywords and same match types within a single campaign or ad group, only the first instance of this will be created. You will need to remove the duplicates.
2009This row is missing information. A name or ID column must be filled in. If you're creating a campaign, add a campaign name. If you are editing a campaign or ad group, specify the campaign or ad group ID.
2016Unable to find a parent row. If this is a campaign keyword the match type should start with CAMPAIGN. E.g. CAMPAIGN_NEGATIVE_PHRASE At the campaign level, you can only add negative keywords. Specify ‘CAMPAIGN_NEGATIVE_PHRASE’ or ‘CAMPAIGN_NEGATIVE_EXACT' to correct the match types.
2017Column has an invalid value - Invalid entity ID. Most commonly, this means you're missing the prefix for an entity ID. Use ‘C’ to specify campaign, ‘AG’ to specify ad group, ‘KW’ to specify keyword, ‘P’ to specify an organic Pin ID, ‘PP’ to specify a Promoted Pin ID and ‘COL’ to specify a campaign order line.
2018An error occurred. Upload again and retry. We're experiencing an error on the backend. Try uploading the file at a later time. If you continue to experience issues, let us know.
2019There is an error in one of the parents. Fix those errors and upload this file again. If there's an error in one of the parent objects, we won't be able to create or update the objects nested within it. Address any error messages regarding the parent element and then try uploading again.
2020Column has invalid characters. Only UTF8 values are allowed. Excel may be reformatting your text. Try saving the file as a ‘CSV UTF-8’ file and then uploading the file again.
2033The row contains fields from multiple entities. Please include fields from only one entity: campaign, ad group, pin promotion or keyword. Check to see if you've filled out columns that don’t belong to the object you’re trying to create or edit. Each row represents a different object (campaign, ad group, Pin or keyword), and the bulk sheet reflects a nested structure, with Pins and keywords under ad groups, and ad groups under campaigns. Make sure the columns you have filled out are applicable only to the object in the row you are creating.
2038This row was not processed. Make sure that you have an update on this row. This error appears when you've specified an ‘Edit’ or ‘Create’ action in column A, but haven’t filled out the columns to create anything, or made any edits in the existing workbook.
2044A keyword with the same value and match type already exists. Please re-download your sheet. Check to see if any of the keywords and match types you're trying to add already exist in your current ad groups or campaigns.
12An unknown error occurred processing this row. Check your account to verify this action. This error occurs more commonly with large files. Try uploading again at a later time.
100We could not access your feed file. Please check that the URL and credentials are correct and that the feed exists in the provided location. File-level failure Review your data source credentials and filepath. Ensure that your file name hasn’t changed on the location (for ftp/sftp). Ensure that your hosting location isn’t timing out. Ensure that you did not include the username/password in the file URL.
101The feed provided is using an encoding that is not supported. Acceptable encodings are UTF-8 or Latin1. File-level failure. Re-encode your file to UTF-8 or Latin1.
102The feed provided includes inadmissible delimiters. Ensure that your feed is either tab or comma delimited. Check to ensure there are no additional or missing delimiter in each row.. File-level failure Make sure your file is delimited in either comma (double quote-wrapping recommended) or tab. Check to ensure there are no additional or missing delimiters in each row.
103The feed provided is missing some required column headers. File-level failure. Make sure you are sending all required column headers. Review the required data source specifications.
104The image link does not begin with http or https. Row-level failure. Make sure your image link begins with http:// or https:// and is a valid URL.
105Item ID is missing from product metadata. Row-level failure. ID is a required field. Make sure you are sending item ID for all rows in your data source. Remove any items with no IDs.
106Title is missing from product metadata. Row-level failure. Title is a required field. Make sure you are sending a product title for all rows in your data source. Remove any items with no titles.
107Description is missing from product metadata. Row-level failure. Description is a required field. Make sure you are sending a description for all rows in your data source. Remove any items with no description.
108Google Product Category is missing from product metadata. We accept the US Google Product Category taxonomy. Row-level failure. Send google_product_category following the right taxonomy. We currently only accept the US-EN taxonomy.
109Google Product Category is invalid. Google Product Category must follow the correct US Google Product Category taxonomy. Row-level failure. Make sure you are following the correct taxonomy. We currently only accept the US-EN taxonomy.
110Link is missing from product metadata. Row-level failure. Link is a required field. Make sure you are sending a product landing page
111Image_link is missing from product metadata. Row-level failure Image_link is a required field. Make sure you are sending an image link for your product.
112Availability is missing from product metadata. Possible values should be one of in stock, out of stock or preorder. Row-level failure. Availability is a required field. Make sure you are sending either: “in stock”, “out of stock” or “preorder”.
113The Price field is malformed. Check that you are correctly sending a price of the form: . Examples of valid prices include '1.00USD' and '1.00 USD'. Row-level failure. The price field must be formatted as “number” “currency”. E.g. 1.00 USD, 1 USD, or 1.00USD.
114Title length is over 128 characters. we only use the first 128 characters. Reduce the Title length to under 128 characters. Row-level warning. We truncate title if it is longer than 128 characters. To ensure your title does not get trimmed, send product titles that are less than 128 characters.
115Description length is over 500 characters. We only use the first 500 characters. Reduce the Description length to under 500 characters. Row-level warning. We truncate description if it is longer than 500 characters. To ensure your product description does not get trimmed, send descriptions that are less than 500 characters.
116The Condition of the item is missing or the value provided is not an accepted one. Please specify whether the item is new, used or refurbished. Row-level warning. The accepted condition values for your product are: “new”, “used”, or “refurbished”. Ensure you are not sending any other values for the condition column.
117Gender value is not readable by our systems. specify Gender as: male, female or unisex. Row-level warning. Gender must be one of the following: “male”, “female”, “unisex”. Any other strings will be stripped from your product data and will impact relevancy for your product.
118The Age_Group value is not readable by our systems. Specify Age_Group as: newborn, infant, toddler, kids or adult. Row-level warning. The age_group must be one of the following: “newborn”, “infant”, “toddler”, “kids”, “adult”. Any other strings will be stripped from your product data and will impact relevancy for your product.
119The Size_Type value is not readable by our systems. Specify Size_Type as: regular, petite, plus, big_and_tall, or maternity. Row-level warning. The size_type must be one of the following: “regular”, “petite”, “plus”, “big_and_tall”, “maternity”. Any other strings will be stripped from your product data and will impact relevancy for your product.
120Line failed to parse. Ensure your delimiter for this line is correct. Any missing/extra delimiters will fail parsing. Row-level failure. Make sure you don’t have any missing or extra delimiters for this row.
121Link may contain UTM parameters. Make sure the UTM parameters you are sending is set up for Pinterest. Row-level warning. Review that the UTM parameters are following our tracking guidelines and set up specifically for Pinterest.
122Link is invalid. Make sure it begins with http or https. Row-level failure. Make sure your link begins with http:// or https:// and is a valid URL.
123Duplicate products occur. Row-level warning. The current row has a warning because the data source already contains an item with the exact same product ID. Do not send duplicates of your product.
125Sale price is improperly formatted or the sale price provided is higher than the original price of the item. Sale price must be lower than the original Price. Row-level warning The sale price field must be formatted as “number” “currency”. E.g. 1.00 USD, 1 USD, or 1.00USD. Sale price cannot be higher or the same as the price column.
126Google Product Category is only 1 or 2 levels deep for this product, when additional level of specificity is available. Row-level warning. We recommend sending the full specific Google product category as relevant. More granular categories will help us better understand the product.
127Your Adwords_redirect column contains the same URL as the Link column. Confirm that the Adwords_Redirect column is sending the right tracking parameters. Link column should send the organic links only, if you are sending tracking in Adwords_redirect. Row-level warning. Confirm that the adwords_redirect column is sending the right tracking parameters for Pinterest. We recommend sending organic links in the link column, and any URLs with tracking in adwords_redirect.
129Feed provided contains duplicate headers. Remove duplicate headers and send unique columns only. File-level warning. Your data source contains duplicate column names. Remove duplicate columns and send unique columns only. We will only accept the first column of the duplicate column if duplicates occur.
130The Tax value is not readable by our systems. We accept 4 sub-attributes: country:region:rate(required):tax_ship. All colons are required, even for blank values. Row-level warning. Make sure your tax column is following the correct setup. All colons are required, even for blank attributes e.g. US::0.13:
131The shipping value you have provided is not readable by our system. We accept 4 sub-attributes: country:region:service:price. All colons are required, even for blank attributes. Row-level warning. Make sure your shipping column is following the correct setup. All colons are required, even for blank attributes e.g. US:::0.00
132The shipping weight value you have provided is not readable by our system. Row-level warning. The current line failed validation because the shipping weight field is not of the form: "3kg" or "3 kg". The string must first contain a numeric value then a valid weight unit type (one of "lb", "oz", or "kg").
133 The multipack value you have provided is not readable by our system. Row-level warning. Multipack value must be numeric. Any other strings will be stripped from your product data.
134The Adwords_Redirect link does not begin with http or https. Row-level failure. Make sure your adwords_redirect link begins with http:// or https:// and is a valid URL.
135The Adwords_redirect link is malformed. Check that it is a valid url. Row-level failure. Make sure your adwords_redirect link is shorter than 511 characters and is a valid URL.
137One or more additional image links do not begin with http or https or are malformed. We have stripped them from your product. Row-level warning. We will strip any additional_image_links that are not formatted correctly. Ensure these are valid URLs.
138Your feed file is over 5 million lines. We currently only accept feed files that are less than 5 million lines and will only ingest the first 5 million lines of your feed. File-level warning. We only accept 5 million rows at this time. Only the first 5 million products will be processed. Any additional products will be ignored. Send less than 5 million products to ensure all the products you want to get processed are accepted.
139The domain of your product link does not match the verified domain associated with your account. Please verify that it is correct. File-level failure. Your link URLs must match the verified domain for your account. Make sure you are not sending any redirects or other domains in the link column of your data source.
140This account currently does not have a verified merchant domain. Please claim your merchant domain in order to ingest the feed. File-level failure. You must have a verified domain in order to ingest your data source. Verify your domain and try again.
141The Adult value you have provided is not readable by our systems. Please specify adult as true, false, yes or no for all affected items. Row-level failure. If you are sending “adult” column and have a value for the column, make sure it is either: true, false, yes, or no.
1001The image has failed to download. Send valid image links. Row-level failure. Make sure your image link is a link to an image file and can be downloaded by a user-agent.
1007The image format cannot be recognized. Check that it is a valid image. Row-level failure. Send valid image URLs with image files in the destination.

Please, inform us about the error codes that you cannot find in the article.

Add Comment

What are you looking for?