An occurrence of an error will make a sound of error melody for 5sec and continuously show one of the error displays from the following errors.
|tE||The termistor resistance is very low or high. Check for: -Clogged lint screen. - Restricted vent system.|
|HE||Invalid heating temp in running the dryer. Check for: - Restricted vent system. - Check thermistor resistance.|
|dE||Running the dryer with door open. Check for: - Close the door and run the dryer. - Loose or open wire terminals in door sense circuit.|
|dF||Invalid door state for more than 256 milliseconds. Check for: Loose or open wire terminals in door sense circuit.|
|bE2||Invalid state of key circuit short for 30 secs. Check for: - Display PCB key circuit short or not.|
|FE||Invalid power source frequency. Check for: - Not using regular power source frequency. - Invalid power frequency sense circuit.|
|2E||Electronic control problem. ( Over voltage error) Check for: - Check PCB and wire harness. - Check power supply.|
|AE||Electronic control problem. (Communication error) Check for: Check PCB and wire harness. - Replace PCB.|
|Et||Invalid state of eeprom communication. Check for: PCB with eeprom circuit.|
|tS||Clogged lint screen. Clean the screen or vent. If the problem continues call for service.|
|tO||Vent is restricted. Clean the screen or vent. If the problem continues call for service.|
|dO||Running the dryer with door open. Close the door and then restart. If the problem continues call for service.|
|dE||Running the dryer with door open. Close the door and then restart. If the problem continues call for service.|
|dF||Door is not closing properly. Call for service.|
|bE||Unit detects a button is being pressed for over 30secs or button is stuck. Make a button is not being pressed continuously. Try restarting the cycle. If the problem continues call for service.|
|bE2||Unit detects a button is being pressed for over 30secs or button is stuck. Make a button is not being pressed continuously. Try restarting the cycle. If the problem continues call for service.|
|od||Invalid dry time. Call for service.|
|hE||Invalid heating temp. Call for service.|
|Et||Eeprom is not communicating properly. Try restarting the cycle. If the problem continues call for service.|
|FE||Invalid power source frequency. Try restarting the cycle. If the problem continues call for service.|
|dC||Operating the dryer with the door open. Make sure the door is properly closed. Make sure laundry is not caught in the door.|
|FC||Invalid power source frequency. Try restarting the cycle. If this information code remains, contact a Samsung service center.|
|AC||Electronic control problem (Invalid Communication).|
|HC||High temperature heating check. Clean the lint filter.|
|9C1||The electronic control needs to be checked. Check if power is supplied properly.|
|tC||The Thermistor1 resistance is very low or high. Check for a clogged lint screen. Check if the vent system is restricted.|
|tC5||The Thermistor2 resistance is very low or high. Check for a clogged lint screen. Check if the vent system is restricted.|
|3C||Malfunction is detected in the motor relay circuit.|
|HC4||High temperature heating check. Clean the lint filter.|
|5C||Water tank full Drain pump is out of order. Empty the water tank, turn the power on, and restart. If this continues, call for service.|
Maintenance – Cleaning
- Clean with a soft, damp cloth. Do not use abrasive substances.
- Do not spray liquid cleaning agents directly on the display of the dryer.
- Some laundry pre-treatment soil and stain removers may damage the feature panel.
- When using liquid cleaning agents, apply them to the cleaning cloth. Do not apply them directly to the dryer. Wipe up any spills or overspray immediately.
- Remove any stains from the tumbler with an all-purpose cleaner.
- Tumble old towels or rags to remove any remaining stains or cleaning substances. Stains may be still visible, but will not affect subsequent loads.
- Check and clean the exhaust system on a yearly or regular basis to maintain optimum performance.
- The external exhaust hood must be cleaned more frequently to ensure a proper air flow.
- Clean with a soft, damp cloth. Do not use abrasive substances.
- Protect the surface from sharp objects.
- Do not place any heavy or sharp objects or a detergent container on the dryer. They can scratch or damage the top cover of the dryer.
- The dryer has a high-gloss finish on the entire surface. Be careful not to scratch or damage the surface.
Connect the water hose
The dryer must be connected to a cold water tap using the provided water hoses.
1. Close the cold water tap. If you have a washer cold water hose attached to the cold water faucet, unscrew and remove the hose. Then, connect the female end of the Y connector to the cold water tap.
2. Connect the straight end of the water hose to the Y connector.
3. Using pliers, tighten the coupling an additional two-thirds turn. Do not overtighten because the coupling may be damaged.
4. Connect the angled end of the water hose to the filling valve at the bottom of the rear frame. Turn the coupling manually until it is tight.
5. Using pliers, tighten the coupling an additional two-thirds turn. Do not overtighten because the coupling may be damaged.
6. If you detached the cold water hose from your washer, attach the hose to the open end of the Y connector, tighten the coupling until it is tight, and then, using a pliers, tighten an additional two-thirds turn.
7. Open the cold water tap, and then check for any leaks.
If the Y connector cannot be directly connected to the cold water tap, use the short hose as shown on the following page.
Samsung Dryer Troubleshooting
If the dryer operates abnormally, first check the list of problems in the table below and try the suggested actions.
|Does not run.||-Make sure the door is latched shut.-Make sure the power cord is plugged into a live electrical
outlet.-Check your home’s circuit breakers or fuses.-Press or tap Start/Pause again if the door is opened during a
cycle.-Clean the lint filter.
|Does not heat.||-Check your home’s circuit breakers or fuses.-Some cycles do not require heating. Check the selected cycle
again.-For a gas dryer, make sure the gas supply is on.-Clean the lint filter and exhaust duct.-The dryer may have moved into the cool-down phase of the cycle
|Does not dry.||-Check all of the above, plus.-Make sure the exhaust hood outside your home can open and close freely.-Check the exhaust system for lint buildup. Ducting should be inspected and cleaned annually.-Use a 4” rigid metal exhaust duct.-Do not overload. 1 wash load = 1 dryer load.-Dry heavy items and light weight items separately.-Large, bulky items, such as blankets or comforters, may
require repositioning to ensure even drying.-Make sure that your washer is draining properly and
extracting adequate water from the load.-The load may be too small to tumble properly. Add a few
towels and restart the dryer.-The load may be too large to tumble properly. Remove some
items and restart the dryer.-Clean the lint filter.
|Is noisy.||-Check the load for objects such as coins, loose buttons, nails, etc. Remove promptly.-It is normal to hear the dryer gas valve or heating element cycle on and off during the drying cycle.-Make sure the dryer is leveled properly as outlined in the
installation instructions.-It is normal for the dryer to hum due to the high velocity of air moving through the dryer drum, fan, or exhaust system.
|Dries unevenly.||-Seams, pockets, and other similarly heavy areas may not be completely dry when the rest of the load has reached the selected dryness level. This is normal. You can choose a higher dryness level or a cycle that involves a higher dryness level.-If one heavy item is dried with a light weight load, such as one towel with sheets, it is possible that the heavy item will not be completely dry when the rest of the load has reached the selected dryness level.-For the best drying results, dry heavy items and light weight items separately.|
|Has odors.||-Household odors from paint, varnish, strong cleaners, etc. may enter the dryer with the surrounding room air. This is normal as the dryer draws the air from the room, heats it, pulls it through the tumbler, and exhausts it outside.-When these odors linger in the air, completely ventilate the room before using the dryer.-Use a cycle featuring the Refresh function. If odors persist, wash and dry the item again|
|Lint on clothes||-Make sure the lint filter is cleaned before every load. For clothes that naturally build up lint, clean the filter during the cycle.-Some fabrics are lint producers (for example, a fuzzy white cotton towel) and they must be dried separately from clothes that are lint trappers (for example, a pair of black linen pants).-Divide larger loads into smaller loads for drying.-Check pockets thoroughly before drying, then dry clothes.-Remove lint inside the drum before drying.|
|Items still wrinkled after WRINKLE PREVENT (WRINKLE-CARE, WRINKLE RELEASE).||-Small loads of 1 to 4 items work best.-Load fewer items. Load similar-type items.-Take out the items immediately after drying is complete.|
|Water drips from the nozzle when STEAM CARE starts.||This is steam condensation. The dripping water will stop after a short time.|
|Sprayed water is not visible during STEAM CARE||Sprayed water is difficult to see when the door is closed.|
|Extended time||Sensor Dry automatically senses the moisture in the load and shuts the dryer off when the selected dryness level is reached. The drying time can change according to the type and amount of laundry. See the cycle chart for reference.|