Fisher and Paykel Refrigerator Error Codes



Active Smart Refrigerator

Fault CodeExplanation
Fault Code 1Module failure
Fault Code 2Defrost issue
Fault Code 3Temperature sensor issue
Fault Code 4Temperature sensor issue
Fault Code 5FC sensor issue
Fault Code 6FC sensor issue
Fault Code 7Evaporator sensor
Fault Code 8Evaporator sensor
Fault Code 9PC sensor issue
Fault Code 10PC sensor issue
Fault Code 11Ambient heater/PC, FC fan issue
Fault Code 12Ambient heater/PC, FC fan issue
Fault Code 13Ambient heater fault
Fault Code 14Ambient heater fault
Fault Code 15PC fan issue
Fault Code 16PC fan issue
Fault Code 17FC fan issue
Fault Code 18FC fan issue
Fault Code 20Flapper heater issue
Fault Code 21Flapper heater issue
Fault Code 22Water tank sensor issue
Fault Code 23Water tank sensor issue
Fault Code 24Ice tray sensor issue
Fault Code 25Ice tray sensor issue
Fault Code 26Ice maker motor issue
Fault Code 27Ice maker motor issue
Fault Code 28Ice maker solenoid issue
Fault Code 29Ice maker solenoid issue
Fault Code 30Display harness issue
Fault Code 31Display harness issue
Fault Code 40Ice maker solenoid issue
Fault Code 41Ice maker solenoid issue
Fault Code 42Ice maker fill tube issue
Fault Code 43Ice maker fill tube issue
Fault Code 49Electronic communication error
Fisher And Paykel Refrigerator Display Features

Fisher And Paykel Refrigerator Display Features

Refrigerator Models: RX628DX1, RX628DW1, RX611DUX1

Fault CodeExplanation
F1PC Sensor issue
F2PC Sensor issue
F3Ambient sensor
F4FC sensor issue
F6Defrost sensor issue
E0Electronic communication error
E1FC fan motor issue
E2Evaporator fan motor issue
EdDefrost system failure
Fisher And Paykel Refrigerator Spanner Fault

Fisher And Paykel Refrigerator Spanner Fault




Refrigerators (Ice & Water)

Fault CodeWhat to Do
F2Defrost fault
F15Fridge fan
F17Freezer fan
F20Flapper heater fault
F24Ice maker sensor
F30Display Fault

 

Troubleshooting

This troubleshooting chart on the following pages contains symptoms that may be seen in malfunctioning units. Each symptom is accompanied by one or more possible causes and by a possible remedy or test to determine if components are working properly.

SymptomPossible Causes.Corrective Action
Unit does not run.No power to unit.Check for power at outlet. Check fuse box/circuit breaker for blown fuse or tripped breaker. Replace or reset.
Faulty power cord.Check with test light at unit. If no circuit and current is indicated at outlet, replace or repair.
Low voltage. Check input voltage for proper voltage. Take appropriate action to correct voltage supply problem.
Faulty motor or freezer temperature control.Check all connections are tight and secure. Jumper across terminals of control. If unit runs, replace control.
Faulty relay.Check relay. Replace if necessary.
Faulty compressor. Is the cabiinet in defrost Mode?Check compressor motor windings for opens/shorts. Wait 8 minutes 30 seconds with power on to cabinet. Perform compressor direct wiring test. Replace if necessary
Faulty overload. Check overload for continuity. NOTE: Ensure compressor/overload are below trip temperature before testing. Replace if necessary.
Fresh food compartment too warm.Excessive door opening.Consumer education.
Overloading of shelves.Consumer education.
Warm or hot foods placed in cabinet.Consumer education.
Cold control set too warm.Set control to colder setting.
Poor door seal.Level cabinet. Adjust hinges. Replace gasket.
Fresh food compartment airflow.Check damper is opening by removing grille. With door open, damper should open. Replace if faulty. Turn control knob to colder position or can be tested in diagnostics.
Interior light remains on.Check switch. Replace if necessary.
Faulty condenser fan or evaporator fan.Check fan and wiring. Replace if necessary.
Faulty compressor.Replace compressor.
Fresh food compartment too cold.Fresh food compartment temperature control set too cold.Adjust fresh food compartment temperature control.
Fresh food compartment airflow not properly adjusted.Check air flow.
Freezer and provision sections too warm.Temperature controls set too warm.Reset temperature controls.
Poor door seal.Level cabinet. Adjust hinges. Replace gasket.
Dirty condenser or obstructed grille.Check condenser and grille. Clean.
Faulty control.Test control. Replace if failed.
Refrigerant shortage or restriction.Check for leak or restriction. Repair, evacuate and recharge system.
Freezer section too cold.Freezer temp control set too cold.Adjust freezer temperature control.
Faulty control.Test control. Replace if failed.
Cold control capillary not properly clamped to evaporator.Reposition clamp and tighten.
SymptomPossible Causes.Corrective Action
Unit runs continuously.Temperature control set too cold.Adjust temperature control.
Dirty condenser or obstructed grille.Check condenser and grille. Clean
Poor door seal. Level cabinet. Adjust hinges. Replace gasket.
Interior light remains on.Check switch. Replace if necessary.
Faulty condenser fan or evaporator fan.Check fan and wiring. Replace if necessary.
Faulty control.Test control. Replace if failed.
Refrigerant shortage or restriction.Check for leak or restriction. Repair, evacuate and recharge system.
Refrigerant overcharge.Check for overcharge. Evacuate and recharge system.
Air in system.Check for low side leak. Repair, evacuate and recharge system.
Unit runs continuously. Temperature normal.Ice on evaporator.See “Ice on evaporator”.
Unit runs continuously. Temperature too cold.Faulty defrost thermostat.Check thermostat. Replace if necessary.
Noisy operation.Loose flooring or floor not firm.Repair floor or brace floor.
Cabinet not level.Level cabinet.
Tubing in contact with cabinet, other tubing, or other metal.Adjust tubing.
Drip pan vibrating.Adjust drain pan.
Fan hitting another part.Ensure fan properly aligned and all attaching hardware and brackets are tight and not worn. Tighten or replace.
Worn fan motor bearings.Check motor for loss of lubricant or worn bearings. Replace if necessary
Compressor mounting grommets worn or missing. Mounting hardware loose or missing.Tighten hardware. Replace grommets if necessary.
Free or loose parts causing or allowing noise during operation.Inspect unit for parts that may have worked free or loose or missing screws. Repair as required.
Frost or ice on evaporator.Defrost thermostat faulty.Check defrost thermostat. Closes at -10O C / 14O F. Replace if failed.
Evaporator fan faulty.Check fan motor. Replace if failed.
Defrost heater remains open.Check defrost heater continuity. Replace if failed.
Defrost control faulty.Check control and replace if failed.
Open wire or connector.Check wiring and connections. Repair as necessary.
Refrigerant shortage or restriction.Check for leak or restriction. Repair, evacuate and recharge system.
Unit starts and stops frequently (cycles on and off).Loose wire or thermostat connections.Check wiring and connections. Repair as necessary.
Supply voltage out of specification.Check input voltage. Correct any supply problems.
Overload protector open.Check overload protector for continuity. If open, replace overload. NOTE: Ensure overload/compressor are below trip temperature before testing.
Faulty compressor motor capacitor (some compressors do not require motor capacitor).Check capacitor for open/short. Replace if necessary. NOTE: Discharge capacitor before testing.
Faulty fan motor.Check fan motor. Replace if failed.
Restricted air flow.Check condenser and grille for dirt. Clean.
Refrigerant shortage or restriction.Check for leak or restriction. Repair, evacuate and recharge system.
Compressor hot.Check compressor current draw.

Troubleshooting Flow Chart

Compressor Does Not Turn On

Fisher and Paykel Refrigerator Compressor Does Not Turn On

Fisher and Paykel Refrigerator Compressor Does Not Turn On

Evaporator Fan Does Not Turn On

Fisher and Paykel Refrigerator Evaporator Fan Does Not Turn On

Fisher and Paykel Refrigerator Evaporator Fan Does Not Turn On

Damper Does Not Move

Fisher and Paykel Refrigerator Damper Does Not Move

Fisher and Paykel Refrigerator Damper Does Not Move

Damper Opens and Never Closes

Fisher and Paykel Refrigerator Damper Opens and Never Closes

Fisher and Paykel Refrigerator Damper Opens and Never Closes




 

 

Flashing Display at Power Up

Fisher and Paykel Refrigerator Flashing Display at Power Up

Fisher and Paykel Refrigerator Flashing Display at Power Up

 

Fisher and Paykel Refrigerator Manual PDF

3 Comments

  1. sct March 23, 2019
  2. Tiffany March 28, 2019
  3. Ben Brooker September 2, 2019

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