Shark IQ Robot Vacuum Cleaner Error Codes



If any error lights are illuminated or flashing on your Shark IQ Robo, see the error code chart below:

ERROR CODESOLUTION
CLEAN (RED) + ! (RED) flashingSuction motor failure. Remove and empty the dust bin, clean the filters, and remove blockages to ensure nothing is reducing suction.
CLEAN (RED) flashingRobot may be stuck on an obstacle. Move robot to a new location on a level surface.
DOCK (RED) flashingFront bumper may be jammed. Clean the bumper and make sure it moves in and out freely.
CLEAN (BLUE) + DOCK (RED) solidBotBoundary error. Move your robot to a flat surface away from the magnetic boundary strip and try cleaning again.
CLEAN (RED) + DOCK (BLUE) flashingCliff sensor error. Move your robot to a new location and clean its cliff sensors.
CLEAN (RED) + DOCK (RED) flashingRobot dustbin has been removed and needs to be reinserted.
DOCK (RED) + ! (RED) flashingSide brush is stuck. Remove any debris from around the side brushes.
CLEAN (RED) + DOCK (RED) + ! (RED) flashingA drive wheel is stuck. Clean the wheels and remove any debris wrapped around the axles.
CLEAN (RED) + DOCK (BLUE) alternatingRobot is stuck. Move your robot to a new location and make sure the front bumper moves in and out freely.
CLEAN (BLUE) + DOCK (RED) + ! (RED) flashingWheel motor encoder failure.
CLEAN (BLUE) + ! (RED) flashingBlockage in brushroll. Remove any debris from around the brushroll.
CLEAN (RED) + DOCK (BLUE) + ! (RED) flashingRobot has encountered an error while booting. Please turn the power off and back on.
CLEAN (BLUE) + DOCK (RED) flashingRobot cannot locate dock. Please pick up your robot and place it on the dock.
BATTERY ICON (RED) flashingBattery is critically low and needs recharging. Power may be turned off or the battery may need charging.
CLEAN (RED) + ! (RED) alternatingBlockage in brushroll. Remove any debris from around the brushroll.
! (RED) + Wi-Fi indicator (RED Flashing)Wrong password for Wi-Fi
! (Flashing red) + Wi-Fi (RED)SSID cannot be found, try connecting again
! + Wi-Fi (Flashing RED alternately)Wrong user name or password for your Shark account
! + Wi-Fi (Flashing RED at the same time)Cannot connect to Wi-Fi
Shark IQ Robot Vacuum Cleaner Control Panel
Shark IQ Robot Vacuum Cleaner Control Panel

Emptying The Dust Bin

  • Press the Dust Bin Release Tab and slide out the dust bin.
  • To avoid spills, be sure to hold the dust bin in an upright position. Use the finger slots to open the lid.
  • Empty debris and dust into trash.
  • Look between the filter and plastic shield and make sure there is no debris buildup. Remove shield and clear any debris buildup as needed with a dry cloth or soft brush.
BUTTONS AND INDICATOR LIGHTS
Buttons And Indicator Lights

Congratulations On Your Shark Robot

Congratulations On Your Shark Robot
Congratulations On Your Shark Robot
  1. Set Up Your Charging Dock: Place charging dock on a level surface with its back against a wall, in a space without obstructions, that can easily be accessed by your Shark Robot. Plug dock into a power outlet. Note: Placing your dock in a central location with wide view to your home will improve your robots ability to find home.
  2. Install The Side Brushes: Flip the robot over and snap on the 2 side brushes included in the box.
  3. Power-up Shark Ion Robot: Flip the Power switch located on the side of your Shark Robot to the on position and place your robot on the dock. When all 3 lights are solid blue, your robot is fully charged. Simply press Clean to send your robot into action.
  4. Prep Your Home For Cleaning: With Smart Sensor Technology, your robot cleans all areas of your floors and navigates through tight spaces. To help your robot complete its mission, prep your floor by removing all obstacles, such as loose power cords, clothes, toys, and low-hanging drapes. Use the included BotBoundary™ Strips to easily block on obstacles or areas you don’t want your robot to enter.
  5. Set Your Robot’s Cleaning Schedule: Use the included remote to set a recurring cleaning schedule for your robot. Simple instructions are located on the back of your remote and in your instruction manual.

Cleaning And Replacing The Filter

Cleaning And Replacing The Filter
Cleaning And Replacing The Filter

For optimal suction power, regularly clean and replace the filter inside the robot’s dust bin.

  1. Remove and empty the dust bin. Clean any hair or debris off the Anti-Tangle Comb on the back of the dust bin.
  2. Pull filter out of the dust bin by the tabs.
  3. Lightly tap the filter to remove dust and debris.
  4. Reinsert the filter into the dust bin, then slide the dust bin back into the robot.

Shark IQ Robot Vacuum Cleaner Manual PDF




3 thoughts on “Shark IQ Robot Vacuum Cleaner Error Codes”

  1. I am getting error #2 that there is an obstruction but I have cleaned everything. i have shut it off and rebooted the shark. I also need to get my replacement battery

    Reply
  2. Error #2 but there’s no obstruction at all. I’ve pulled everything apart to clean it and restarted it several times. What a waste of $. I barely had it for a month.

    Reply

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