Black and Decker Coffee Maker Error Codes (Full List)

If additional assistance is needed, please contact consumer service team at 1-800-231-9786 and this product contains no user-serviceable parts, this appliance is for household use only.

Home Cafe, One-Cup Coffeemaker Models GT300, GT300W, GT305, GT320

Error MessageSolution
I see the "Red" STOP button is ONReason: You may have interrupted the brew/cleaning process. OR You may have opened the lid after the brew cycle but before or in the middle of the 3 beeps. Possible Solution: 1.Please wait approx. 30seconds until "Red" light turns off. 2. When unit beeps, you can restart your brewing/cleaning cycle. 3. Open lid and close it again. 4. Press any of the brew size buttons. Note: Always start a new brew cycle with an empty cup to avoid overflow.
I see both the "7" & "9" oz blue buttons flash.You may have run out of water in the reservoir or forgot to add water. OR Unit may need resetting or servicing.
I see both the "Stop" & "Clean" buttons Flash, OR both the "14" & "Creamy" buttons Flash.Unit may need resetting or servicing. There may also be an overheating event. 1. Same as above. 2. In case of an overheating event, please unplug unit, let it cool for 30 min. and retry with a fresh pod and empty cup.
The unit's lid is locked and I cannot unlock it.You may have experienced a power interruption or glitch during brew. When this happens, the lid automatically stays locked during power interruption. When power resumes, wait until the flashing light(s) go(es) out and you hear the unit beep.
I press a brew button, but nothing happens.Unit may be unplugged, without water, or the lid may be unlocked. Plug unit, add water or lock lid and try again.
I observe an unusual level of pressure, steam or noise.The pod holder or splashguard may be clogged. Unit may or may not overflow. Note: Make sure there is water in the reservoir and resume brewing.
My coffee is not whipping strong enough.This may also happen when the pod is not positioned correctly. Use either two mild blend coffee pods or try darker roast pod.
My coffee is too strong.This may happen when you use two pods. Adjust your brewing preferences.
I have lost/damaged a removable appliance part.You may purchase replacement parts.
Black and Decker Coffee Maker Parts
Black and Decker Coffee Maker Parts

Dual Brew Coffee Maker Troubleshooting

CM6000 Cafe Select

TroublePossible Cause
Coffeemaker will not turn on. Unit is unplugged
Unit is plugged in but not turned on.
Coffeemaker is leaking.Water reservoir may be overfilled.
Coffeemaker brews more slowly than usual.The coffeemaker needs cleaning.
The brew basket overflows.Excessive amount of ground coffee used.
Coffeemaker needs cleaning.
The 5 selection lights on the single-serve side are blinking and unit will not brew.Water reservoir may not be securely placed onto unit.
The Auto Clean light is illuminated while the unit is on.It is time to Auto Clean your Café Select.
Coffeemaker is leaking.Carafe lid may not be correctly placed on carafe.
Carafe may not be correctly placed on the carafe plate
Coffee sediment in brewed cup of coffee.Paper filter not opened or properly placed in brew basket.
Coffee leaks onto base.The carafe has been removed for longer than 20 seconds during a brew cycle.
A partial carafe of coffee brews.Water reservoir was not filled to the MAX line when the brew cycle started.
The 5 selection lights on the single-serve side blink before brewing begins.There is less than 20 oz. of water in the water reservoir.
Coffeemaker is leaking.Travel mug lid may still be on travel mug.
Coffee tastes weaker than preferred.Too much water used for a single Pod coffee brew.
Not enough ground coffee used.
Coffee leaks onto base.The coffee cup or mug was removed before brewing was complete.
The 5 selection lights on the single-serve side are blinking and unit will not brew.Less than 20 oz. of water in reservoir.
Brew basket lid may not be latched properly.
The 6 oz. and 16 oz. selection lights are blinking.The single serve filter basket lid is not tightly closed.
Black and Decker Dual Brew Coffee Maker CM6000 Cafe Select 
Black and Decker Dual Brew Coffee Maker CM6000 Cafe Select

Cleaning

Cleaning your coffee maker, following the directions below is recommended after every use. This product contains no user serviceable parts.

  1. Make sure your coffee maker is turned OFF, unplugged and allow to cool.
  2. Wipe the outside of your coffee maker and carafe warming plate with a soft, damp cloth.
  3. Remove the Washable Brew Basket and 2-in-1 Grinder and Permanent Filter Basket, and discard the coffee grounds.
  4. Wash the Removable Showerhead and 2-in-1 Grinder and Permanent Filter Basket by hand in warm soapy water.
  5. Wash the glass carafe and Washable Brew Basket either by hand in warm soapy water, or in the dishwasher (top rack only).
  6. To clean the inside of the cover and inside of the grinder assembly, open the cover, leave in the open position, and wipe with a damp cloth.

Note: Do not use abrasive cleansers or scouring pads, and never immerse the coffee maker housing or power cord in water.

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