Candy Washer Dryer Error Codes – Try These Fixes

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Candy Washer Dryer Error Codes

Candy washing machine error codes are essential indicators for users to promptly evaluate their appliance’s condition. These codes identify performance-related issues, enabling users to conduct maintenance or seek technical assistance as required. Understanding these error codes is critical for Candy washing machine users.

Most Common Codes

Error CodesMeaning
0Defective "Cuore" Control Module-Not Programmed "Cuore" Control Module.
1Door Safety Lock Device/Drum's Braking device defective and/or Wiring.
2The Water Fill Phase was not completed within the designed limit time. Defective Solenoid Valve, Pressostat, Water Fill Hose, Low Water Pressure in the network and/or Wiring.
3The Water Drain Phase was not completed within the designed limit time. Clogged Filter, Drain Pump, Drain Hose, Wall Discharge and/or Wiring.
4Several (3) interventions by the Anti-flood Safety Contact of Pressostat. Solenoid Valve blocked opened, defective Pressostat and/or Wiring.
5NTC Temperature Reading Probe opened or shorted and/or Wiring.
6Eeprom-Defective "Cuore" Control Module and/or Wiring.
7a(MDL) Jammed Motor's Rotor and/or Wiring.
7Defective Door Safety Lock Device (blocked closed) and/or Wiring.
8Defective Tachometric Dynamo (opened or shorted) and/or Wiring.
9Defective "Cuore" Control Module (damaged Motor's TRIAC) and/or Wiring.
12Missing dialogue between "Cuore" Control Module and Display board and/or Wiring.
13Missing dialogue between "Cuore" Control Module and Display board and/or Wiring. (MDL) - Defective "Cuore" Control Module and/or Wiring.
14Missing Water Heating: defective NTC Probe and/or defective Water Heating Element and/or Wiring.
15Defective "Cuore" Control Module-Not Programmed "Cuore" Control Module.
16Water Heating Element is short circuited or defective electrical insulation.
17Wrong signal from Tachometric Dynamo.
18Defective "Cuore" Control Module and/or Wiring-Wrong Network Frequency.

Control Panel

Candy Washer Dryer Control Panel
Candy Washer Dryer Control Panel

LED’s Flash

  • 1 Flash: Interlock or wiring to it
  • 2 Flashes: Filling time-out if basic level not reached within 5.5 minutes.
  • 3 Flashes: Failed to drain after 4 minutes.
  • 4 Flashes: Anti-flood pressure switch activated.
  • 5 Flashes: NTC fault or wiring to it.
  • 6 Flashes: Faulty Coreboard (module) or wiring.
  • 7 Flashes: 2 Motor or Drum jammed.
  • 8 Flashes: Tacho fault or motor jammed.
  • 9 Flashes: Motor triac blown on Coreboard
  • 10 Flashes: Not used.
  • 11 Flashes: Faulty dryer module or wiring to it.
  • 12 Flashes: Communication error between Coreboard and Display Board
  • 13 Flashes: Communication error between Coreboard and Display Board.

Troubleshooting

Malfunction: Does not work on any programme

Cause:

  1. Plug not in socket.
  2. Not switched on.
  3. Power failure.
  4. Fuse blown.
  5. Door open.

Remedy:

  1. Plug it in.
  2. Switch on.
  3. Check.
  4. Check.
  5. Close door.

Malfunction: Does not fill with water

Cause:

  1. See cause 1.
  2. Tap turned off.
  3. Programme selector not correctly positioned.
  4. Fill hoses are kinked

Remedy:

  1. Check.
  2. Turn on tap.
  3. Position programme selector correctly.
  4. Straighten fill hoses.

Malfunction: Water does not drain away

Cause:

  1. Kink in discharge hose.
  2. House drain is blocked
  3. Odd material blocking filter

Remedy:

  1. Straighten discharge hose.
  2. Clean drain
  3. Check filter

Malfunction: Water on floor around the washing machine

Cause:

  1. Leaking gasket between tap and water inlet hose.
  2. House drain is blocked
  3. Soap drawer blocked with soap residues

Remedy:

  1. Replace gasket and tighten hose and tap well.
  2. Clean drain
  3. Clean soap drawer

Manual Pdf

Candy Washer Dryer Manual PDF

Source: candy-home.com/en_GB/smart-home/washing-machines/

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