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Candy Washer Dryer Error Codes
Candy Washer Dryer Error Codes

Candy Washer Dryer Error Codes



Error CodesMeaning
ERROR 0Defective "Cuore" Control Module-Not Programmed "Cuore" Control Module.
ERROR 1Door Safety Lock Device/Drum's Braking device defective and/or Wiring.
ERROR 2The Water Fill Phase was not completed within the designed limit time. Defective Solenoid Valve, Pressostat, Water Fill Hose, Low Water Pressure in the network and/or Wiring.
ERROR 3The Water Drain Phase was not completed within the designed limit time. Clogged Filter, Drain Pump, Drain Hose, Wall Discharge and/or Wiring.
ERROR 4Several (3) interventions by the Anti-flood Safety Contact of Pressostat. Solenoid Valve blocked opened, defective Pressostat and/or Wiring.
ERROR 5NTC Temperature Reading Probe opened or shorted and/or Wiring.
ERROR 6Eeprom-Defective "Cuore" Control Module and/or Wiring.
ERROR 7a(MDL) Jammed Motor's Rotor and/or Wiring.
ERROR 7Defective Door Safety Lock Device (blocked closed) and/or Wiring.
ERROR 8Defective Tachometric Dynamo (opened or shorted) and/or Wiring.
ERROR 9Defective "Cuore" Control Module (damaged Motor's TRIAC) and/or Wiring.
ERROR 12Missing dialogue between "Cuore" Control Module and Display board and/or Wiring.
ERROR 13Missing dialogue between "Cuore" Control Module and Display board and/or Wiring. (MDL) - Defective "Cuore" Control Module and/or Wiring.
ERROR 14Missing Water Heating: defective NTC Probe and/or defective Water Heating Element and/or Wiring.
ERROR 15Defective "Cuore" Control Module-Not Programmed "Cuore" Control Module.
ERROR 16Water Heating Element is short circuited or defective electrical insulation.
ERROR 17Wrong signal from Tachometric Dynamo.
ERROR 18Defective "Cuore" Control Module and/or Wiring-Wrong Network Frequency.

LED’s Flash:

  • 1 Flash: Interlock or wiring to it
  • 2 Flashes: Filling time-out if basic level not reached within 5.5 minutes.
  • 3 Flashes: Failed to drain after 4 minutes.
  • 4 Flashes: Anti-flood pressure switch activated.
  • 5 Flashes: NTC fault or wiring to it.
  • 6 Flashes: Faulty Coreboard (module) or wiring.
  • 7 Flashes: 2 Motor or Drum jammed.
  • 8 Flashes: Tacho fault or motor jammed.
  • 9 Flashes: Motor triac blown on Coreboard
  • 10 Flashes: Not used.
  • 11 Flashes: Faulty dryer module or wiring to it.
  • 12 Flashes: Communication error between Coreboard and Display Board
  • 13 Flashes: Communication error between Coreboard and Display Board.

Troubleshooting

Malfunction: Does not work on any programme

Cause:

  1. Plug not in socket.
  2. Not switched on.
  3. Power failure.
  4. Fuse blown.
  5. Door open.

Remedy:




  1. Plug it in.
  2. Switch on.
  3. Check.
  4. Check.
  5. Close door.

Malfunction: Does not fill with water

Cause:

  1. See cause 1.
  2. Tap turned off.
  3. Programme selector not correctly positioned.
  4. Fill hoses are kinked

Remedy:

  1. Check.
  2. Turn on tap.
  3. Position programme selector correctly.
  4. Straighten fill hoses.

Malfunction: Water does not drain away

Cause:

  1. Kink in discharge hose.
  2. House drain is blocked
  3. Odd material blocking filter

Remedy:

  1. Straighten discharge hose.
  2. Clean drain
  3. Check filter

Malfunction: Water on floor around the washing machine

Cause:

  1. Leaking gasket between tap and water inlet hose.
  2. House drain is blocked
  3. Soap drawer blocked with soap residues

Remedy:

  1. Replace gasket and tighten hose and tap well.
  2. Clean drain
  3. Clean soap drawer

Malfunction: Does not spin

Cause: Water has not yet drained away. “No spin” selected (certain models only).




Remedy: Wait a few minutes for machine to empty. Reset button or turn “no spin” knob.

Malfunction: Machine vibrates a lot during spin

Cause:

  1. Washing machine not completely level.
  2. Transit brackets not removed yet.
  3. Load not distributed evenly.

Remedy:

  1. Adjust the special adjustable feet.
  2. Remove transit brackets.
  3. Rearrange the laundry evenly.

Malfunction: Door will not open

Cause: Two minutes have not elapsed since the programme finished.

Remedy: Wait two minutes.

Malfunction: Display reads error 2

Cause: No water fill.

Remedy: Check water supplies are on.

Malfunction: Display reads error 3

Cause: No pump out.

Remedy: Check drain is clear. Check drain hose is not kinked.

Malfunction: Display reads error 4

Cause: Machine overfilled with water.




Remedy: Turn off water supply to machine. Call service.

During drying phase the drum will accelerate to a higher speed to distribute the load and to optimize the drying performance.

Candy Washer Dryer Manual PDF

If you need help, information or directions, please just ask.

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