Canon Printer Error Codes



Canon Pixma TS3100 Series Printer Error Codes:

Canon Pixma TS3100 Series Printer Error Codes

Canon Pixma TS3100 Series Printer Error Codes

Error CodeSolution
E02Printer is out of paper. Printing one side is complete if you are performing manual duplex printing.
E03The cover is open. Paper is jammed.
E04FINE cartridge is not installed properly.
E05FINE cartridge cannot be recognized.
E08Ink absorber is almost full.
E09Protective material or tape may still be attached to FINE cartridge holder.
E11Cannot perform printing with current print settings.
E12Specified data cannot be printed.
E13The ink may have run out.
E14FINE cartridge cannot be recognized.
E15FINE cartridge cannot be recognized.
E16The ink has run out.
E23IP address and subnet mask are conflicting.
E31Failed in wireless LAN setup.
E32Cannot find a wireless router during setup.
E33Cannot connect because multiple wireless routers are connecting to the printer.
E34Easy wireless connect has failed.
E36Easy wireless connect has failed.
E37Failed in wireless LAN setup.
E38Cannot connect to a wireless router. Cannot change the LAN settings.
E39Network error has occurred.
E45Cannot connect to network.
E46Cannot connect to network.
E47Cannot connect to server.
E48Cannot connect to server.
E49Failed in connecting to Internet because network connection is being prepared.
E50Failed in acquiring contents.
E51Cannot connect to server.
E52Failed in registering the printer to Google Cloud Print due to timeout.
E53Only information registered to the printer is deleted because of failing to connect Google Cloud Print.
E54Only information registered to the printer is deleted because of failing to connect IJ Cloud Printing Center.
E55The printer is already registered to IJ Cloud Printing Center.
E56The online service is not available in your region.
E57Scanning print head alignment sheet failed.
E58Trying to start copying before you register the paper size.
E59Paper settings for printing do not match paper information set on printer.
E61Scanning original has failed.
E62Unexpected error occurred while scanning is in progress.
E63Reached the upper limit of pages which can be saved.
E64Scanning original has failed.
E65Saving scanned data failed because the printer’s memory is full.
P02Printer error has occurred.
P07Printer error has occurred.
P10Printer error has occurred.
P03, P08, P09, P20, P22, P26, P27, P28, P29Printer error has occurred.

Canon MF6140dn, MF6180dw Series Printer Error Codes:

Canon MF6140dn, MF6180dw Series Printer Error Codes

Canon MF6140dn, MF6180dw Series Printer Error Codes




Error CodeSolution
001A document jams in the feeder.
003A fax could not be sent or received due to its large data size.
005A fax could not be sent because the recipient’s machine did not respond within the time limit.
012A fax could not be sent because the recipient's machine ran out of paper.
018A fax could not be sent since the recipient's machine did not respond because the line was busy or for other reasons.
0221. Sending of a fax from a computer is disabled. 2. A fax could not be forwarded because the specified destination was deleted from the Address Book.
037The machine memory is full.
099Printing, sending, or receiving was canceled.
401A scanned document could not be stored to a USB memory device due to insufficient memory space.
404Tried to save a document to USB memory, but writing to the USB memory is restricted.
406A scanned document could not be stored to a USB memory device due to an error.
4081. USB memory was disconnected while being read from, and reading failed. 2. An error occurs when reading or accessing images on USB memory, and images cannot be read normally. 3. The connected USB memory is formatted with an unsupported file system.
7011. Authentication failed because an incorrect Department ID or PIN was entered when the Department ID Management was activated. 2. Continuing operating without entering a Department ID was attempted even though unknown-ID jobs were disabled.
703Data could not be written because the memory space that was allocated for images was full when sending an e-mail or storing to a shared folder.
7521. An e-mail could not be sent because an incorrect SMTP server name was set. 2. An e-mail could not be sent because an incorrect domain name was set. 3. An e-mail could not be sent because the machine was not connected to a network correctly.
753Scanned data could not be e-mailed or stored to the shared folder due to a TCP/IP error (such as a Socket or Select error).
7551. Scanned data could not be e-mailed or stored to the shared folder because TCP/IP was not working correctly. 2. An IP address is not set. 3. The machine cannot communicate with devices on a network immediately after the machine starts up because the waiting time for the start of the communication is set.
8011. When communicating with an SMTP server to send an e-mail, a timeout error occurred from the server. 2. When communicating to the SMTP server, an error returned from the server. 3. A destination is not set correctly. 4. When storing a scanned document into the shared folder, an error occurred from the folder.
802The SMTP server name is not set correctly.
804No access privileges to access the shared folder are granted.
8061. When storing data to a shared folder, an incorrect user name or password was specified. 2. When sending an e-mail, an incorrect destination was specified.
810When communicating to the POP server to send an e-mail, an error returned from the server.
812The password that is used for POP authentication is not set correctly.
813The logon name that is used for POP authentication is not set correctly.
822An image file in a USB memory device could not be printed because the format of the image file is not supported.
839A user name and password that are used for SMTP authentication are not set correctly.
841When sending an e-mail, an encryption algorithm that is common to the mail server is not present.
8441. SSL encrypted communication to a POP server failed when sending an e-mail with POP before SMTP. 2. When verifying an SSL server certificate to communicate to the POP server, a verification error occurred.
846An e-mail could not be sent due to a POP authentication failure.
852The machine turns OFF for some reason.
8531. A document could not be printed because its data size exceeded the machine's upper processing capability. 2. Printing was canceled from the computer.
8611. A document could not be printed because a printer driver that was not intended for this machine was used. 2. A document could not be printed due to a defect in its data.
863An error occurred when printing from a computer.
995A document waiting to be sent was canceled.

Canon Printer Support Code List

The support code appears on the touch screen and the computer screen when an error occurs. ‘Support Code’ means the error number and appears with an error message. When an error occurs, check the support code displayed on the touch screen or the computer screen and take the appropriate action.

Support CodeMeaning
1300Paper is jammed inside the front cover.
1303Paper is jammed inside the rear cover.
1313The paper is jammed inside the rear cover as the machine pulled in the printed paper.
1314Paper is jammed inside the rear cover when performing automatic duplex printing.
2801The document is jammed in the ADF
1007Possible causes include the following. 1. There is no paper in the cassette 1. 2. Paper is not loaded in the cassette 1 properly.
1008Possible causes include the following. 1. There is no paper in the cassette 2. 2. Paper is not loaded in the cassette 2 properly.
1200The front cover is open.
1310The size of paper may not be compatible with automatic duplex printing.
1575Ink cannot be correctly detected.
1600Ink may have run out.
1660The ink tank is not installed.
1688The ink has run out.
1700The ink absorber is almost full.
1701The ink absorber is almost full.
1754The ink tank is not installed properly.
1755The ink has run out.
1872The cassette 1 is not inserted.
1873The cassette 2 is not inserted.
1874The cassette 1 and the cassette 2 are not inserted.
1890The protective material for the print heas holder or the table may remain attached to the holder.
2001The device incompatible with the machine is connected.
2002An unsupported USB hub is connected.
2111The paper setting for printing or copying are different from the cassette paper information registered to the machine.
2112The paper setting for printing or copying are different from the cassette paper information registered to the machine.
2113The paper settings for printing or copying are different from the cassette paper information registered to the machine.
2121The paper setting of the cassette 1 is not complete.
2122The paper settings of the cassette 2 is not complete.
2500The cause of following may have occurred the failure of automatic print head alignment.
2700Possible causes include the following. Some errors occured while copying and a certain time passed. Document is remained in the ADF. Some errors occurred while scanning and the document is remained in the ADF.
2802No document in the ADF.
2803The document is too long or is jammed in the ADF.
4100The specified data cannot be printed.
4103Cannot perform printing with the current print setting.
4104The paper size or the media type that cannot be fed from the cassette 2 is specified.
5011Printer error has occurred.
5012Printer error has occurred.
5040Printer error has occurred.
5100Printer error has occurred.
5102Printer error has occurred.
5103Printer error has occurred.
5104Printer error has occurred.
5105Printer error has occurred.
5200Printer error has occurred.
5203Printer error has occurred.
5204Printer error has occurred.
5205Printer error has occurred.
5206Printer error has occurred.
5207Printer error has occurred.
5208Printer error has occurred.
5209Printer error has occurred.
5400Printer error has occurred.
5500Ink tank has not been properly recognized.
5501Ink tank has not been properly recognized.
5B00Printer has occurred.
B202 An error requiring you to contact the service center has occurred.
B203An error requiring you to contact the service center has occurred.
B204An error requiring you to contact the service center has occurred.
B502Printer has occurred.
B503Printer has occurred.
B504Printer has occurred.
C000Printer has occurred.

5B01 , 5C01, 6000, 6500, 6502, 6800, 6801, 6900, 6901, 6902, 6910, 6911, 6920, 6921, 6930, 6931, 6932, 6933, 6936, 6937, 6938, 6939, 693A, 6940, 6941, 6942, 6943, 6944, 6945, 6946, 7100, 7200, 7201, 7202, 7203, 7204, 7205, 7300, 9000, 9500: Printer has occurred

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