GE Refrigerator Error Codes



Once the Error Code display is activated, the display will show the error codes, or fault codes, according to the following:

GE Refrigerator Fault Codes and Display

GE Refrigerator Fault Codes and Display

  1. The most recent fault code will be displayed first.
  2. A fault code value of zero (“0”) will be displayed if there are no fault occurrences present within the system.
  3. Use the scroll pads on the right of the screen to see multiple fault codes, 3 can be displayed at a time.
  4. To clear the Error Code log, press the Back pad to return to the Service Diagnostics then go to 00 01 then press GO.
Error CodesSolution
F1FF1 Thermistor Invalid
F2Not applicable to any model. Disregard.
F3FZ Cabinet Thermistor Invalid
F4FZ Evaporator Thermistor
F5Deli Pan Thermistor Invalid
F6FF Evaporator Thermistor Invalid
F7Not applicable to any model. Disregard.
F8Ambient Temperature Invalid
F9Ambient Humidity Invalid
F10FZ Icemaker Mold Body Thermistor (MB) Invalid
F11Not applicable to any model. Disregard.
F12Not applicable to any model. Disregard.
FZEvap.Thermistor. OPEN or short. FZ Evaporator Thermistor: This will impact defrost only as follows: 1. All FZ heater defrosts will be 20 minutes. 2. The FZ abnormal defrost flag will also be set.
FF Evap.Thermistor. OPEN or short. FZ Evaporator Thermistor: This will impact FF defrost only as follows: 1. All FF heater defrost will be 20 minutes. 2. The FF abnormal defrost flag will also be set.
F100FZ Fan Feedback Missing when fan is running.
F101FZ Fan Feedback Present when fan is off.
F102FZ Fan cannot reach target RPM.
F103Condenser Fan Feedback Missing when fan is running.
F104Condenser Fan Feedback. Present when fan is off.
F105Condenser Fan cannot reach target RPM.
F106FF Fan Feedback Missing when fan is running.
F107FF Fan Feedback Present when fan is off.
F108FF Fan cannot reach target RPM.
F109Ice Box Fan Feedback Missing when fan is running.
F110Ice Box Fan Feedback Present when fan is off.
F111Ice Box Fan cannot reach target RPM.
F112Deli Pan Fan Feedback Missing when fan is running.
F113Deli Pan Fan Feedback Present when fan is off.
F114Deli Pan Fan cannot reach target RPM.
F115Odor Filter Fan Feedback Missing when fan is running.
F116Odor Filter Fan Feedback Present when fan is off.
F117Odor Filter Fan cannot reach target RPM.
F200FZ Defrost Heater on for max time. Any time the FZ Defrost turns off based on time.
F201FF Defrost Heater on for max time. Any Time the FF Defrost turns off based on time.
F2025 consecutive FZ abnormal defrosts. 5 consecutive abnormal defrosts.
F2035 consecutive FF abnormal defrosts. 5 consecutive abnormal defrosts.
F300Not applicable to any model. Disregard.
F301&RPSUHVVRURȺIRUKRXUVZLWK the Cooling System turned on. (This is going to be hard to see because on some models, this will trigger a reset) Cooling System was on and the compressor remained off for 3 hours.
F302Not applicable to any model. Disregard.
F303FF Temp Exceeded 75°F. Temperature exceeded - This fault will set if the Defrost has not ran for 1 hour and the doors have been closed for 1 hour and the FF Temp is above 50°F
F304FZ Temp Exceeded 72.5°F. Temperature exceeded - This fault will set if the Defrost has not ran for 1 hour and the doors have been closed for 1 hour and the FZ Temp is above 20°F
F305Not applicable to any model. Disregard.
F306Not applicable to any model. Disregard.
F307Not applicable to any model. Disregard.
F3083 Way Valve Position Lost
F400Not applicable to any model. Disregard.
F401Not applicable to any model. Disregard.
F402Not applicable to any model. Disregard.
F403MB SW Failure. MB Failure: Replace MB. MB: Main Board, Cabinet
F404MB HW Failure. MB Failure: Replace MB. MB: Main Board, Cabinet
F500Can't reach target hot water temperature. Hot water time limit expires and temperature not reached.
F501Flow meter missing. No pulses/flow meter signal during dispense.
F502Flow meter pulsing with no water dispensing. Runs the Diagnostic test 1 minute after a dispense.
F503Ice/water stops dispensing based on time (7 minute time out). If the dispense stops due to a time out.
F504Can't fill hot water tank. Hot water fill time expires without tripping the level sensor.
F505Not applicable to any model. Disregard.
F506Not applicable to any model. Disregard.
F507Cold Water paddle switch input missing. Check paddle switch and wiring.
F508Cold Water paddle switch input present. Check paddle switch and wiring.
F509Hot Water T&P Switch input missing. Check T&P switch and wiring.
F510Hot Water T&P Switch input present. Check T&P switch and wiring.
F511Door Board Icemaker Mold temp invalid
F512Door Board Ice Box Thermistor invalid
F513Door Board HotWater1 Thermistor invalid. Thermistor temperatures do not match.
F514Door Board HotWater2 Thermistor invalid. Thermistor temperatures do not match.
F515DB Relay driver shorted. Replace door board.
F516Hot Water Thermistor Fault. Thermistor values more than 10° difference after 30 seconds of heating.
F517Hot Water AD Voltage Reference Voltage Fault
F518Hot water low flow rate - Hot water disabled. Slow or no water flow.
F519Hot Water heating when tank not full
F520Maximum Fill time out- Hot water disabled. Tank not filled in 120 seconds.
F521Maximum purge time out - Hot water disabled. Slow or no water flow.
F522Hot Water Maximum Purge Time Out - Hot water disabled. Slow or no water flow.
F523Feature Board communication error
F524Dispense nozzle movement error
F525Brew Module not detected during brew
F526High flow during brewing
F527Low flow during brewing.
F570Dispenser nozzle motor over current error
F571Air valves over current error
F572Air pump over current error
F573Feature Board hardware fault
F600Not applicable to any model. Disregard.
F601FF Icemaker stuck in Harvest Fix Mode. After 10 minutes, if the icemaker is stuck in Harvest Fix Mode.
F602FF Icemaker enters Harvest Fix Mode 3 out of 10 harvests. Icemaker went into Harvest Fix Mode 3 out of 10 harvests.
F603FF Icemaker enters fault mode. After entering into Harvest Fault.
F604FF Icemaker no water supply detected. Icemaker cycling without filling.
F605FF Icemaker continues to sense bucket full after ice dispense. Feeler arm sensor continues to signal an Ice Bucket Full position even after 24 seconds crushed or 15 seconds cube ice dispense.
F606FF Icemaker Mold heater not heating. Icemaker mold thermistor does not detect a 3°F temperature rise within 90 seconds.
F650N/A. If the multi-fill algorithm is active.
F651FZ Icemaker stuck in Harvest Fix Mode. After 10 minutes, if the software is stuck in Harvest Fix Mode.
F652FZ Icemaker enters Harvest Fix Mode 3 out of 10 harvests. Icemaker went into Harvest Fix Mode 3 out of 10 harvests.
F653FZ Icemaker enters Fault Mode. After entering into Harvest Fault.
F654FZ Icemaker no water supply detected.
F655 FZ Icemaker Mold heater not heating.
F700Stuck keys On ICID/ACM/ (Dispenser Boards). Stuck Key is present on ICID/ ACM. Only send once per each stuck key.
F701Stuck keys on Internal Temp Board. Stuck Key is present on Internal Temp.Only send once per each stuck key.
F702Stuck keys on Deli Pan. Stuck Key is present on Deli Pan. Only send once per each stuck key.
F703Key inputs on Temp Board and Door Closed. FF Door is closed and a key input is detected.
F704Key inputs on Deli Pan Board and Door Closed. FF Door is closed and a key input is detected.
F705 Auto fill communication error. AutoFill module not communicating properly.
F706Auto fill wrong version. The version of the Auto fill module is not compatible with the ACM version.
F707ACM/Comm communication error. COM module not communicating properly.
F708COM wrong version. COM version is not compatible with the ACM.
F709Cold Water Cup Switch input missing and 0x70 message is received from COM (ACM Only) Dispense message is received and 30 seconds later the Cup Switch input is still not present.
F710Cold Water Cup Switch input present and no dispense message is received from COM (ACM Only) Cup Switch input is present for 30 seconds and no dispense message has been received.
F711Hot Water Cup Switch input missing and dispense message is received that requires the cup switch (ACM Only) Dispense message is received and 30 seconds later the Cup Switch input is still not present.
F712Hot Water Cup Switch input present and no dispense message is received (ACM Only) Cup Switch input is present for 30 seconds and no dispense message has been received.
F713FF Door open for 15 minutes without closing. Usage or door switch.
F714FF Door open for 60 minutes in the last 24 hours. Usage or door switch.
F71550 FF Door openings in the last 24 hours. Usage or door switch.
F716FZ Door open for 15 minutes without closing. Usage or door switch.
F717FZ Door open for 60 minutes in the last 24 hours. Usage or door switch.
F71850 FZ Door openings in the last 24 hours. Usage or door switch.
F720Not applicable to any model. Disregard.
F721Not applicable to any model. Disregard.
F722Display board error
F800Not applicable to any model. Disregard.

ACM: (Appliance Communication Module) Energy Management Accessory.

N/A: Not applicable to any model. Disregard.




GE Refrigerator Cafe Controls

GE Refrigerator Cafe Controls

Care and Cleaning

Cleaning outside: The door handles and trim. Clean with a cloth dampened with soapy water. Dry with a soft cloth. Keep the outside clean. Wipe with a clean cloth lightly dampened with mild liquid dish detergent. Dry with a clean, soft cloth. Do not wipe the refrigerator with a soiled dish cloth or wet towel. These may leave a residue that can erode the paint. Do not use scouring pads, powdered cleaners, bleach or cleaners containing bleach because these products can scratch and weaken the paint finish.

The stainless steel doors and door handles (on some models) can be cleaned with a commercially available stainless steel cleaner. Cleaners with oxalic acid such as Bar Keepers Friend Soft CleanserTM will remove rust, tarnish and small blemishes. Use only a liquid cleanser free of grit and rub in the direction of the brush lines with a damp soft sponge. Do not use appliance wax or polish on the stainless steel.

Cleaning inside:  To help prevent odors, leave an open box of baking soda in the refrigerator and freezer compartments. Turn off power at the circuit breaker or fuse box before cleaning. If this is not practical, wring excess moisture out of sponge or cloth when cleaning around switches, lights or controls. Use warm water and baking soda solution – about a tablespoon (15 ml) of baking soda to a quart (1 liter) of water. This both cleans and neutralizes odors. Thoroughly rinse and wipe dry.

Other parts of the refrigerator – including door gaskets, meat and vegetable drawers, ice storage bin and all plastic parts – can be cleaned the same way. After cleaning the door gaskets, apply a thin layer of petroleum jelly to the door gaskets at the hinge side. This helps keep the gaskets from sticking and bending out of shape.

Do not clean glass shelves or covers with warm water when they are cold. Glass shelves and covers may break if exposed to sudden temperature changes or impact such as bumping or dropping. Tempered glass is designed to shatter into many small pieces if it breaks. Do not wash any plastic refrigerator parts in the dishwasher.

GE Refrigerator Troubleshooting

ProblemPossible Cause
Refrigerator Does Not OperateMay be in defrost cycle when compressor does not operate for about 30 minutes. Temperature control in the OFF position. If interior light is not on, refrigerator may not be plugged in at wall outlet. The fuse is blown/circuit breaker is tripped. Replace fuse or reset the breaker.
Motor operates for long periods or cycles on and off frequentlyNormal when refrigerator is first plugged in. Wait 24 hours for the refrigerator to completely cool down.
Thumping sound when door is closedThis is a normal operating sound. The mechanism that closes the door makes a slight thumping sound as it passes over its lever point, at approximately 80 degrees. Closing the door slowly will minimize the sound.
Operating soundsRefrigerator is so quiet, that most of the time you will hear low or no operating noise. The fans change speeds in order to provide optimal cooling and energy savings.
Vibration or rattling (slight vibration is normal.)Refrigerator may not be properly installed.
Interior light does not workNo power at outlet. Light bulb needs replacing. Master Light switch is in the OFF position.
Door not closing properlyPackage holding door open.
Fresh food freezer or compartment too warmTemperature controls not set cold enough. Warm weather or frequent door openings. Door left open for long time or freezer door left ajar. Package may be holding door open.
Frost or ice crystals on frozen food (frost within package is normal.)Door left open or package holding door open. Frequent or long door openings. Freezer door left ajar.
Slow ice cube freezingDoor may have been left open or freezer door left ajar. Temperature of freezer compartment too warm.
Ice cubes have odor/ tasteOld cubes need to be discarded. Ice storage bin needs to be emptied and washed.
Automatic icemaker does not workIcemaker power switch is in the O (off) position. Water supply turned off, restricted or not connected. Call your installer for proper water supply line connection.
Moisture forms on outside of refrigeratorNot unusual during periods of high humidity. Wipe surface dry. Door left open or package holding door open. Controlling humidity and temperature in the kitchen with air conditioning.
Moisture collects insideIn humid weather, air carries moisture into refrigerator when doors are opened. Controlling humidity and temperature in the kitchen with air conditioning.
Refrigerator has odorFoods with strong odors should be tightly covered. Check for spoiled food. Interior needs cleaning. Keep open box of baking soda in refrigerator; replace every 3 months.
Small or hollow cubesWater filter clogged. Replace the filter or use the filter bypass plug. Check for a connection to a reverse osmosis water system. If an RO is connected, remove the water filter and install the original bypass plug that came with the unit.
Clicking sound when freezer drawer is opened or closedThis unit is equipped with a hold shut feature, which can be heard when the drawer front is within 2” of the face of the cabinet.
Freezer drawer not closing properlyPackage holding drawer open. Drawer hold -shut needs reset, open drawer fully and forcefully close.

GE Refrigerator Manual

Add Comment

What are you looking for?