Hotpoint Cooker and Oven Error Codes



Range, Stove and Oven Fault Codes Description: Before contacting your Service Centre or Installer, check the problem guide below, there may be nothing wrong with your cooker.

Error CodesProblem
F0Stuck touch pad Usually means that either the touch pad or the oven control (also called clock or ERC) is defective and needs to be replaced. If this fault code cannot be cancelled, replace the oven control (also called clock or ERC), touch pad, or both.
F1Stuck touch pad Usually means that either the touch pad or the oven control (also called clock or ERC) is defective and needs to be replaced. If this fault code cannot be cancelled, replace the oven control (also called clock or ERC), touch pad, or both. Refer to F1 test at the top of this page for more information.
F2During BAKE Control senses oven temperature above 615F-630F If actual over temperature condition occurred: Look for welded relay contacts on bake or broil relays. If this happens, replace oven control (also called clock or ERC). If no over temperature condition occurred: Look for a high resistance connection or any other cause of high resistance in the oven temperature sensor circuit. Check sensor, sensor harness and sensor harness connection at sensor and oven control. Replace sensor if found defective.
F2During CLEAN Control senses oven temperature above 915F-930F If actual over temperature condition occurred: Look for welded relay contacts. If this happens, replace oven control (also called clock or ERC).
F3 or F4Open or shorted oven temperature sensor (RTD) Check sensor harness and harness connection between oven sensor and oven control. Replace oven temperature sensor (RTD) if wiring is ok.
F7Stuck touch pad or bad clock Usually means that either the touch pad or the oven control (also called clock or ERC) is defective and needs to be replaced. If this fault code cannot be cancelled, replace the oven control (also called clock or ERC), touch pad, or both.
F9Lock switch Check wiring to door lock switch (the wire harness may be connected wrong). Check for stuck lock switch.

Care and Maintenance

Hotpoint Cooker and Oven Control Panel
Hotpoint Cooker and Oven Control Panel

 

Switching the appliance off

Disconnect your appliance from the electricity supply before carrying out any work on it.

Cleaning the appliance

Never use steam cleaners or pressure cleaners on the appliance.

  • The stainless steel or enamel-coated external parts and the rubber seals may be cleaned using a sponge that has been soaked in lukewarm water and neutral soap. Use specialised products for the removal of stubborn stains. After cleaning, rinse well and dry thoroughly. Do not use abrasive powders or corrosive substances.
  • The hob grids, burner caps, flame spreader rings and burners may be removed to make cleaning easier; wash them in hot water and non-abrasive detergent, making sure all burnt-on residue is removed before drying them thoroughly.
  • Clean the terminal part of the flame failure safety devices* frequently.
  • The inside of the oven should ideally be cleaned after each use, while it is still lukewarm. Use hot water and detergent, then rinse well and dry with a soft cloth. Do not use abrasive products.
  • Clean the glass part of the oven door using a sponge and a non-abrasive cleaning product, then dry thoroughly with a soft cloth. Do not use rough abrasive material or sharp metal scrapers as these could scratch the surface and cause the glass to crack.
  • The accessories can be washed like everyday crockery, and are even dishwasher safe.
  • Do not close the cover when the burners are alight or when they are still hot.
Hotpoint Cooker and Oven Features
Hotpoint Cooker and Oven Features

Hotpoint Cooker and Oven Troubleshooting

Before calling a Service Engineer, please check through the following lists.

ProblemCheck
Slight odour or small amount of smoke when grill / oven used for first timeThis is normal and should cease after a short period
Nothing worksIf you find that the timer display is blank, then it is likely that there is no electricity supply to your oven. Check: (i) That the main cooker wall is switched on (ii) Other appliances, to see if you have had a power cut (iii) The main circuit breaker for the property
Timer Display shows '0.00' with "Auto" FlashingThe power supply to your oven has possibly been interrupted, but has now come back on again. Reset the timer to the correct day and "Manual" operation using the instructions given in the timer section of the book
Main oven and Top ovens do not work, but the grill worksYour timer may be set for an Auto Cooking programme: Check the timer to see whether 'Auto' is lit or flashing. If it is then please follow the instructions given in the Timer section of this book to return the timer to Manual operation
Top oven and grill do not work, but Main oven worksOperating the cooker under the following conditions may cause a safety device to operate: (a) Grilling with the door closed - Always grill with the door fully open (b) Grilling for an excessively long period at maximum setting - see Grilling guide. Switch off appliance and allow to cool for approx 30 mins. Switch the cooker back on and check that the Grill / Top oven is now operating.
Grill keeps turning on and offWhen the Grill control is operating at less than its maximum setting, the Grill will cycle on and off, this is normal and not a fault
Timer buzzer / audible tone operates continuallyTo cancel the audible tone, press the minute minder button
Oven temperatures too high or lowCheck temperature and shelf positions are as recommended in the Oven Temperature Charts. It may be necessary to increase or decrease the recommended temperature slightly to suit your taste
Oven does not cook evenlyCheck: (a) Temperature and shelf positions are as recommended in the Oven Temperature Charts. (b) Oven utensils being used allow sufficient air flow around them.
Grilling is unevenEnsure that Grill pan has been positioned as stated in the Grilling section of this book
Oven lamp does not workThe oven lamp is not covered by the guarantee. The part is easily changed (see the section on oven lamp replacement) A new lamp may be obtained from our Genuine Parts & Accessories Hotline
Condensation on the wall at the rear of the cookerSteam and / or condensation may appear from the vent at the rear of the appliance when using an oven particularly for foods with a high water content e.g. frozen chips, roast chicken etc. This is normal, and any excess should be wiped off
Steam / Condensation in the oven after useSteam is a by - product of cooking any food with a high water contact. To help minimise always: a) Try to avoid leaving food in the oven to cool after being cooked. b) Use a covered container, wherever possible

If you have been through the above list and there is still a problem, contact Service

Hotpoint Cooker Display
Hotpoint Cooker Display

Hotpoint Cooker and Oven Manual PDF




1 thought on “Hotpoint Cooker and Oven Error Codes”

  1. While operating our Hotpoint electric oven the error code F01 came up and started flashing. The oven was switched off for a few minutes and then switched on again. It now appears to be working but we are not sure if the temperatures are correct. Is it now OK or should we get it looked at.

    Thanks

    Reply

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