Hotpoint Dishwasher Error Codes



Hotpoint Freestanding Dishwasher:

Fault CodesSolution
F01Anti-Flooding Overflow. Bowl ƀoat microswitch electrical circuit OPEN! (must be closed).
F02Water Fill Solenoid Valve Failure. Fill valve admits water even when deactivated.
F03Drain Timeout. Maximum drain time elapsed.
F04Thermistor (NTC) not compliant. Thermistor (NTC) circuit not compliant (break in continuity or short-circuit)
F05Pressure Switch Non Compliant. Pressure switch has not indicated completion of fill, even though turbine has filled appliance with water correctly.
F06Water Fill Timeout. Maximum interval of time for completion of fill has been exceeded.
F07Water Turbine Damaged. Turbine has given no signal indicating entry of water, even though fill has effectively been completed.
F08Temperature Timeout (1 Hour). Maximum interval of time for establishing temperature has been exceeded (1 hour).
F09Software recognition error. Main board not programmed. Software recognition error Processor not programmed.
F10Heating Element Circuit Not Compliant. Heating Element Circuit Not Compliant (Circuit Open).
F11Not Applicable to this model. Note: This code may display during an Auto Test.
F12Communication error between main board and display. No communication/connection between main board and user interface.
F13Main Board Not Working. Main Board Not Working.
F15Virtual Sensor. Reading between Wash pump and Drain pump not consistent.

Fault Codes & Diagnostics

If an error is detected in programme, the programme will be terminated and one of the following errors will be displayed using a combination of the programme LED’s on the console panel. The relevant LED(s) will flash in the event of a fault. The On/Off LED will also flash.

Fig. 1 identifies the programme progress LED to the corresponding LED shown in the fault code chart.




Hotpoint Dishwasher Control Panel 2

Hotpoint Dishwasher Control Panel 2

LEDFault and Possible Cause
1 Overflow (water in base pan). Leak from water line.
2Valve or Turbine faulty or disconnected. Inlet valve, connections, valve letting water pass through when off.
3Thermistor circuit. Thermistor / module.
4Time out heating. Heater Open circuit or NTC thermistor detached from casing.
1 + 2Time out draining. Pump connections, blockage, module, circulation pump.
2 + 3 Time out filling. Customer's tap, Inlet valve, connections, timer, water turbine.
1 + 3Pressure Switch. Mesh plate, filter or microfilter, pressure switch, circulation pump.
1 + 4Software recognition error. Module not programmed, wrong keypad.
2 + 4 Heating circuit. Heating element, connections, module, relay, pressure switch.
3 + 4Communication Error
1 + 3 + 4Non-operative module
1 + 2 + 3Turbine faulty. Module has detected no Turbine rotation. check turbine and wiring.

Resetting after a fault: This is achieved by switching OFF the dishwasher with the On/Off switch and waiting 30 seconds. The dishwasher is then ready for use.

Hotpoint Dishwasher Control Panel

Hotpoint Dishwasher Control Panel

Hotpoint Dishwasher Display

Hotpoint Dishwasher Display

Fully Integrated DISHWASHER with Display and O3 Active Oxygen:

Flashing NumberFault and Possible Cause
1 Overflow (water in base pan). Leak from water line.
2Valve or Turbine faulty or disconnected. Inlet valve, connections, valve letting by when off.
3Time out draining. Pump connections, blockage, module, circulation pump.
4Thermistor circuit. Thermistor / module.
6 Time out filling. Customer's tap, Inlet valve, connections, timer, water turbine.
7Turbine faulty. Module has detected no Turbine rotation. check turbine and wiring.
8Heater Open circuit or NTC thermistor detached from casing.
9Software recognition error. Module not programmed, wrong keypad.
10Heating circuit. Heating element, connections, module, relay, pressure switch.
11Wash Pump Faulty. Wash Pump faulty, or wiring/connections between pump motor and module faulty.
12Communication Error
13Non-operative module
15Virtual Sensor

 

Troubleshooting

Whenever the appliance fails to work, check for a solution from the following list before calling for Assistance.

Problem: The dishwasher does not start or cannot be controlled.

Possible causes / Solutions:

  • Switch off the appliance by pressing the ON/OFF button, switch it back on after approximately one minute and reset the program.
  • The appliance has not been plugged in properly.
  • The dishwasher door has not been shut properly.

Problem: The door won’t close.

Possible causes / Solutions: The lock was released. Strongly push the door until a “clacking” noise is heard.




Problem: No water drains out from the dishwasher.

Possible causes / Solutions:

    • The dishwasher cycle has not yet finished.
    • The water inlet hose is bent (see Installation).
    • The drain duct is blocked.
  • The filter is clogged up with food residues.

Problem: The dishwasher makes excessive noise.

Possible causes / Solutions:

  • The dishes are rattling against each other or against the sprayer arms.
  • Excessive foam presence: the detergent has not been measured out correctly or it is not suitable for use in dishwashers.

Problem: The dishes and glasses are covered in a white film or limescale deposits.

Possible causes / Solutions:

  • The level of the refined salt is low or the dosage setting is not suited to the hardness of the water (see Rinse aid and salt).
  • The lid on the salt dispenser is not closed properly.
  • The rinse aid has been used up or the dosage is too low.

Problem: The dishes and glasses are streaked or have a bluish tinge.

Possible causes / Solutions: The rinse aid dosage is too high.

Problem: The crockery has not been dried properly.

Possible causes / Solutions:

  • A wash cycle without a drying programme has been selected.
  • The rinse aid has been used up or the dosage is too low (see Rinse aid and salt).
  • The rinse aid dispenser setting is not high enough.
  • The crockery is made from non-stick material or plastic.

Problem: The dishes are not clean.

Possible causes / Solutions:

  • The racks are overloaded.
  • The crockery has not been arranged well.
  • The sprayer arms cannot move freely.
  • The wash cycle is too gentle.
  • Excessive foam presence: the detergent has not been measured out correctly or it is not suitable for use in dishwashers.
  • The lid on the rinse aid compartment has not been shut correctly.
  • The filter is dirty or blocked.
  • The refined salt level is low.

Hotpoint Dishwasher Cleaning the filters

Filtering System

Filtering System

The filter assembly consists of three filters which remove food residues from the washing water and then recirculate the water. They should be cleaned if you wish to achieve the best results in every wash.




Hotpoint Dishwasher Cleaning the filters

Hotpoint Dishwasher Cleaning the filters

Clean the filters regularly. The dishwasher should not be used without filters or if the filter is loose.

After several washes, check the filter assembly and if necessary clean it thoroughly under running water, using a non-metallic brush and following the instructions below:

  1. Turn the cylindrical filter C in an anti-clockwise direction and pull it out (fig. 1)
  2. Remove the cup filter B by exerting a slight pressure on the side flaps (fig. 2);
  3. Slide out the stainless-steel plate filter A. (fig. 3)
  4. Inspect the trap and remove any food residues. NEVER REMOVE the wash-cycle pump protection (black detail) (fig.4)

After cleaning the filters, re-place the filter assembly and fix it in position correctly; this is essential for maintaining the efficient operation of the dishwasher.

Hotpoint Dishwasher Manual PDF

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