|1-1||Stuck relay on the electronic control board|
|F1E1||Stuck relay on the electronic control board|
|1-2||Damaged or corrupted memory on control board. Incompatible software components inside microprocessor.|
|F1E2||Damaged or corrupted memory on control board. Incompatible software components inside microprocessor.|
|2-1||Stuck button on the user interface control|
|F2E1||Stuck button on the user interface control|
|2-2||User interface control can't communicate with electronic control board|
|F2E2||User interface control can't communicate with electronic control board|
|3-1||Thermistor/OWI sensor failure (The thermistor is the water temperature sensor, the OWI sensor is the Optical Water Indicator that detects the amount of debris in the water.)|
|F3E1||Thermistor/OWI sensor failure (The thermistor is the water temperature sensor, the OWI sensor is the Optical Water Indicator that detects the amount of debris in the water.)|
|3-2||Shorted thermistor/OWI sensor|
|F3E2||Shorted thermistor/OWI sensor|
|3-3||OWI failed to calibrate or the drain hose check valve failed, allowing dirty water to backflow into the dishwasher|
|F3E3||OWI failed to calibrate or the drain hose check valve failed, allowing dirty water to backflow into the dishwasher|
|4-4||Communication error between the electronic control board and the circulation pump motor|
|F4E4||Communication error between the electronic control board and the circulation pump motor|
|5-1||Door switch failure|
|F5E1||Door switch failure|
|5-2||Control detects door not opening|
|F5E2||Control detects door not opening|
|6-2||Water inlet valve failure|
|F6E2||Water inlet valve failure|
|6-3||Suds or air are in the water pump|
|F6E3||Suds or air are in the water pump|
|6-4||The float switch is open|
|F6E4||The float switch is open|
|6-6||Incoming water is too cold|
|F6E6||Incoming water is too cold|
|7-1||Heating element doesn't work|
|F7E1||Heating element doesn't work|
|7-2||Heating element won't shut off|
|F7E2||Heating element won't shut off|
|8-2||Drain pump electrical problem|
|F8E2||Drain pump electrical problem|
|9-1||Electronic control board can't detect the position of the diverter disc|
|F9E1||Electronic control board can't detect the position of the diverter disc|
|9-2||Diverter motor is stuck on|
|F9E2||Diverter motor is stuck on|
|9-3||Diverter disc is missing|
|F9E3||Diverter disc is missing|
|9-4||Lower spray arm error|
|F9E4||Lower spray arm error|
|10-1||Detergent dispenser failure|
|FAE1||Detergent dispenser failure|
|10-2||Vent wax motor electrical problem|
|FAE2||Vent wax motor electrical problem|
|10-3||Drying fan failure|
|FAE3||Drying fan failure|
Kitchenaid Dishwasher Troubleshooting
Dishwasher is not operating properly
Dishwasher does not run or stops during a cycle
- Is the door closed tightly and latched?
- Is the right cycle selected?
- Is there power to the dishwasher? Has a household fuse blown, or has a circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.
- Has the motor stopped due to an overload? The motor automatically resets itself within a few minutes. If it does not restart, call for service.
- Is the water shutoff valve (if installed) turned on?
- It is normal for certain cycles to repeatedly pause for several seconds during the main wash.
Clean light is flashing
- Call for service.
Dishwasher will not fill
- Is the overfill protection float able to move up and down freely? Press down to release.
Dishwasher seems to run too long
- The dishwasher can run up to 3¹⁄₂ hours depending on soil level, water temperature, cycles and options. Is the water supplied to the dishwasher hot enough? The dishwasher runs longer while heating water. Is the dishwasher cycle time within the cycle times? See cycle sections wash times. A delay automatically occurs in some wash and rinse cycles until the water reaches the proper temperature.
Water remains in the dishwasher
- Is the cycle complete?
Detergent remains in the covered section of the dispenser
- Is the cycle complete?
- Is the detergent lump-free? Replace detergent if necessary.
- Is the dispenser door blocked by dishes or cookware when the dishwasher door is closed?
White residue on the front of the access panel
- Was too much detergent used?
- Is the brand of detergent making excess foam? Try a different brand to reduce foaming and eliminate buildup.
Odor in the dishwasher
- Are dishes washed only every 2 or 3 days? Run a rinse cycle once or twice a day until you have a full load.
- Does the dishwasher have a new plastic smell? Run a vinegar rinse as described in “Dishwasher Care.”
Condensation on the kitchen counter (built-in models)
- Is the dishwasher aligned with the countertop? Moisture from the vent in the dishwasher console can form on the counter. Refer to the Installation Instructions for more information.
Grinding, grating, crunching or buzzing sounds
- A hard object has entered the wash module (on some models). When the object is ground up, the sound should stop. If the noise persists after a complete cycle, call for service.
Cleaning the Dishwasher
Clean the exterior of the dishwasher with a soft, damp cloth and mild detergent. If your dishwasher has a stainless steel exterior, a stainless steel cleaner is recommended.
Clean the interior of the dishwasher, with a paste of powdered dishwasher detergent and water or use liquid dishwasher detergent on a damp sponge to clean the cooled-down interior.
A white vinegar rinse may remove white spots and film. Vinegar is an acid, and using it too often could damage your dishwasher.
Put 2 cups (500 mL) white vinegar in a glass or dishwasher-safe measuring cup on the bottom rack. Run the dishwasher through a complete washing cycle using an air-dry or an energy-saving dry option. Do not use detergent. Vinegar will mix with the wash water. If you have a drain air gap, check and clean it if the dishwasher isn’t draining well.