Liebherr is a multinational Swiss-German equipment manufacturer based in Bulle, Switzerland. With the main production happening in Germany it is a joint venture that covers more than 130 companies that are divided into 11 corporations. Founder Hans Liebherr started by selling affordable tower cranes that expanded to manufacture aircraft parts, and soon moved on to commercial freezers and domestic refrigerators.
Currently, the company offers both classic and luxury refrigerators that come with a range of features to choose from. Creating more than just a refrigerator, enhances your lifestyle and experiences.
Refrigerators are an integral part of your home, which is why when an error occurs you need to find its solution fast and without trying a few random acts. While you may fix the problem temporarily you need a long-term solution, one that can help you ensure peace of mind. To help you out we have listed down some of the most common error codes for Liebherr Ref.
If a problem occurs during operation, check whether it is due to an operating error. Please note that even during the warranty period, some repair costs may be your responsibility. You may be able to correct the following faults by checking the possible causes yourself:
|BT011||Refrigerator compartment air sensor|
|BT021||Refrigerator compartment evaporator sensor|
|BT031||Freezer compartment air sensor. Compressor continuous operation|
|BT071||Ambient air sensor. Ambient temperature is specified|
|GQ033||Base compartment fan|
|E0||Temperature sensor defective. Contact the customer service department.|
|EE||Electronic control system error|
|EF||Electronic control system error|
|dOr||Appliance door open for too long. Close appliance door|
|E1||Temperature sensor defective. Contact the customer service department.|
|HI||Temperature inside appliance too high (too warm). Check that the door has been closed properly. If the temperature does not drop, contact the customer service department.|
|LO||Temperature inside appliance too low (too cold)|
|rE||Temperature sensor defective. Contact the customer service department.|
|HF, HA||There has been a power cut of some length or the interior was too warm or too cold during a certain period of time.|
|AFr||Temperature around the product sensor < 0°C|
|E2||Temperature sensor defective. Contact the customer service department.|
Ambient sensor error is only tested and displayed in the operating panel test of the Customer Service mode.
You may be able to rectify the following faults by checking the possible causes yourself:
Appliance does not function:
- Is the appliance switched on?
- Is the plug correctly fitted in the mains socket?
- Is the fuse intact?
Loud running noise:
- Is the appliance set up firmly on the floor?
- Does the appliance cause nearby items of furniture or objects to vibrate? Please note that noises caused by the refrigerant circuit cannot be avoided.
The temperature is not low enough:
- Is the temperature setting correct?
- Does the separately installed thermometer show the correct reading?
- Is the ventilation system working properly?
- Is the appliance set up too close to a heat source?
Shutting your appliance down
If your appliance is to be shut down for any length of time, switch it off and disconnect the plug or switch off or unscrew the fuse. Clean the appliance and leave the door open in order to prevent unpleasant smells.
Liebherr Refrigerator Troubleshooting
|Problem||Possible Cause and Remedy|
|Appliance does not work, display is off||- Is the appliance turned on properly? - Is the power cord properly inserted in the outlet? - Is the circuit breaker or fuse in operating condition?|
|The interior light does not come on||- Is the refrigerator compartment turned on? - Has the door been open for more than 15 minutes?|
|Loud running noise||Is the appliance standing firmly on the floor, or does the compressor cause nearby items of furniture or objects to vibrate? If necessary, move the appliance slightly, align by adjusting the adjustable feet, or adjust bottles and containers.|
|Motor seems to run too long||- Is the ambient temperature too hot? See Safety Regulations. - Has the appliance been opened too often or left open too long? - A large amount of food has been added. - Unit is in SuperCool mode. Verify unit is in normal operation mode.|
|The temperature is not cold enough||- Is the temperature setting correct? - Has an excessive amount of fresh food been placed in the appliance? - Does a separately installed thermometer show the correct reading? - Is the ventilation system working properly? - Is the appliance set up too close to a heat source?|
|Freezer temperature display shows two dashes - -||The freezer temperature display will only show temperatures that are below freezing. When initially starting the freezer it will not be below freezing. It will take three to five hours (depending on ambient conditions) for freezing temperatures to be achieved and thus displayed numerically. This may also occur after a power failure.|
|Ice or water drops appear on the rear wall in the interior of the refrigerator compartment||This is completely normal. During the cooling process, the humidity in the refrigerator compartment will condense on the rear wall and freeze. During the compressor idle period, the ice layer will defrost. The condensate on the rear wall drains through the defrost water drain for evaporation.|
|Ice maker cannot be turned on||Is the combined refrigerator-freezer connected to the electrical outlet?|
|Ice maker is not making any ice||- Is the ice maker turned on? - Is the IceMaker drawer closed properly? - Is there enough water in the water tank? - Has the water tank been inserted correctly?|
|The control lamp above the ON/OFF button flashes||- Is there enough water in the water tank? - Has the water tank been inserted correctly?|
Liebherr Use and Care Manual For NoFrost Combined Refrigerator-Freezers PDF
Liebherr Refrigerator Service Manual PDF
Liebherr Refrigerator Service Manual PDF – Combined fridge-freezer with SmartFrost- Appliance Documentation Cef 3405-4025
2 thoughts on “Liebherr Refrigerator Error Codes – Problems and Troubleshooting”
What is error code gqo33?
I keep getting this and fridge stops working and freezer defrosts.
Hi, gqo33 error mean ‘Base compartment fan error’, please call service center.
Have a great day!