If the programme indicator for the selected wash programme is flashing and fault code C1 or C2 is displayed on the multi-display, you can probably rectify the fault yourself. After rectifying this fault, press the button for the wash programme that has been started. The wash programme continues. If the fault code is displayed again, contact customer service.
For all other faults, please contact customer service, stating the fault code.
Most Common Codes
|10||The appliance does not fill with water.|
|11||The appliance does not fill with water.|
|20||The appliance does not drain the water.|
|30||The anti-flood device is on. Close the water tap and contact an Authorised Service Centre.|
|C1||There is no water running into the dishwasher.|
|C2||The programme indicator for the selected wash programme is flashing.|
|C3||The leak prevention system has been triggered. Close the tap and contact your local AEG Sevice Force Centre.|
|FILTER||The FILTER indicator is only intended to remind you to occasionally check the dishwasher’s filter and to clean it out when necessary. It illuminates at regular intervals, regardless of the state of cleanliness of the filter.|
|Open door||The door has not been properly closed. Close the door.|
|AL5||"Water tap" indicator light flashes and/or alarm AL5|
|AL6||The drain hose may be squashed or bent. The drain hose extension is not correct or The sink may be blocked.|
|AL4||Protection against flooding is active. Close the water tap and contact the Service Centre.|
|AL1 - AL2 - AL3 - AL7 - AL8||Open the door, switch off the dishwasher, switch back on and start a wash programme. If the fault code reappears contact the Service Centre.|
|The end indicator flashes 1 time intermittently.||The appliance does not fill with water|
|The end indicator flashes 2 times intermittently.||The appliance does not drain the water.|
|The end indicator flashes 3 times intermittently.||The anti-flood device is on.|
Cleaning the Filters
The filter system is made of 3 parts.
- Turn the filter (B) counterclockwise and remove it.
- Remove the filter (C) out of filter (B).
- Remove the flat filter (A).
- Wash the filters.
If the appliance does not start or it stops during operation, first check if you can solve the problem by yourself with the help of the information in the table or contact an Authorised Service Centre.
With some problems, the display shows an alarm code. The majority of problems that can occur can be solved without the need to contact an Authorised Service Centre. Repairs not properly done may result in serious risk to the safety of the user. Any repairs must be performed by qualified personnel.
|The appliance stops and starts more times during operation.||It is normal. It provides optimal cleaning results and energy savings.|
|The program lasts too long.||Select the TimeSaver option to shorten the program time. If the delayed start option is set, cancel the delay setting or wait for the end of the countdown.|
|The remaining time in the display increases and skips nearly to the end of program time.||This is not a defect. The appliance is working correctly.|
|The options of the program have to be set again every time.||To save your favourite configuration use option MyFavourite.|
|Small leak from the appliance door.||The appliance is not levelled. Loosen or tighten the adjustable feet (if applicable). The appliance door is not centred on the tub. Adjust the rear foot (if applicable).|
|The appliance door is difficult to close.||The appliance is not levelled. Loosen or tighten the adjustable feet (if applicable). Parts of the tableware are protruding from the baskets.|
|Rattling/knocking sounds from inside the appliance.||The tableware is not properly arranged in the baskets. Refer to basket loading leaflet. Make sure that the spray arms can rotate freely.|
|The appliance trips the circuit-beaker.||The amperage is insufficient to supply simultaneously all the appliances in use. Check the socket amperage and the capacity of the meter or turn off one of the appliances in use.|
|Poor washing results.||Refer to "Daily use", "Hints and tips" and basket loading leaflet. Use more intensive washing programmes. Clean spray arm jets and filter.|
|Poor drying results.||Tableware has been left for too long inside a closed appliance. There is no rinse aid or the dosage of rinse aid is not enough. Set the rinse aid dispenser to a higher level.|
|There are whitish streaks or bluish layers on glasses and dishes.||The release quantity of rinse aid is too much. Adjust the rinse aid level to a lower level. The quantity of detergent is too much.|
|There are stains and dry water drops on glasses and dishes.||The released quantity of rinse aid is not sufficient. Adjust the rinse aid level to a higher level. The quality of the rinse aid can be the cause.|
|The dishes are wet.||The programme does not have a drying phase or has a drying phase with low temperature. The rinse aid dispenser is empty|
|The interior of the appliance is wet.||This is not a defect of the appliance. it is caused by the humidity in the air that condenses on the walls.|
|Unusual foam during washing.||Use the detergent for dishwashers only. There is a leak in the rinse aid dispenser.|
|Traces of rust on cutlery.||There is too much salt in the water used for washing. Silver and stainless steel cutlery were placed together. Avoid to put silver and stainless steel items close together.|
|There are residues of detergent in the dispenser at the end of the programme.||The detergent tablet got stuck in the dispenser and therefore was not completely washed away by water.|
|Odours inside the appliance.||Internal cleaning|
|Limescale deposits on the tableware, on the tub and on the inside of the door.||The level of salt is low, check the refill indicator. The cap of the salt container is loose.|
|Dull, discoloured or chipped tableware.||Make sure that only dishwasher-safe items are washed in the appliance. Load and unload the basket carefully. Refer to basket loading leaflet.|
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