If there is a problem, the oven will: 1. automatically suspend all oven functions, 2. beep five times, 3. display an alert code.
What to do if an alert code is displayed
- If the beeping hasn’t stopped already, press any button to stop it.
- Make a note of the alert code displayed. You may need this information.
- Check the chart following to see if you can fix the problem yourself and follow the instructions.
- If you can fix the problem and the alert code does not reappear, you can keep using your oven. OR If you can’t fix the problem yourself or the alert code reappears and the problem persists: wait until the cooling fans have stopped and the oven has completely cooled down, then turn the power to the oven off at the wall and call your Authorised Repairer or Customer Care with the alert code information.
|A1||The oven has overheated. 1. Allow the oven to cool down. 2. If the door is locked, wait until it automatically unlocks. 3. Once the oven has cooled down and the door has unlocked, the alert code will disappear. You can now use the oven again.|
|A2||Door lock error: the door cannot be locked after you have started a Self Clean cycle. 1. Turn the power to the oven off at the wall and on again. 2. Wait approximately 10 seconds. This is to allow the door lock to return to its initial position. 3. Set the clock. 4. Try starting a Self Clean cycle again, making sure that you close the door firmly.|
|A3||Door lock error: the door cannot be unlocked after a Self Clean cycle has finished. 1. Turn the power to the oven off at the wall and on again. 2. Try pressing on the oven door to help the door lock disengage. 3. If this doesn’t help and the alert code reappears, call your Authorised Repairer or Customer Care.|
|F1||Cause: Maximum allowable temperature (185°F, 85°C) around electronics was exceeded. Procedure: Check for cooling fan fault or vent blockages.|
|F2||Cause: Maximum allowable cavity temperature was exceeded during Self-Clean Pyro cycle. Procedure: 1.Check for temperature sensor faults. 2.Check for oven element faults. 3.Replace the power module if no other component faults can be found.|
|F3||Cause: The oven temperature is sensed at over 600°F (315°C) during normal cooking operation. Procedure: 1.Check for temperature sensor fault. 2.Check for oven element faults. 3.Replace the power module if no other component faults can be found.|
|F4||Cause: A fault occurred in the power module. Procedure: Check all the connections to the power module and clock module. If fault code re-occurs, then replace the power module.|
|F5||Cause: A communications error occurred between the clock module and the power module. Procedure: Ensure that the connection between the power module and clock module is secure. If fault code re-occurs then replace the power module.|
|F7||Cause: Oven door lock fault occurred. Procedure: 1.Check that the oven door lock has not jammed. 2.Check for oven door switch and door lock switch faults. 3.Check for temperature sensor faults. 4.Replace the power module if no other component faults can be found.|
|F + number||Technical fault. 1. Note down the alert code. 2. Wait until the cooling fans have stopped and the oven has completely cooled down. 3. Turn the power to the oven off at the wall. 4. Call your Authorised Repairer or Customer Care with the alert code information.|
|0:00||The oven door is locked because the oven is still too hot to be used for cooking. Wait until the Self Clean cycle has finished. If you cancelled a Self Clean cycle which was already underway, the oven still needs to cool down before it can be used. The oven door will automatically unlock.|
|door||The door has not been properly closed. Make sure you close the door properly.|
|---||The temperature indicator shows --- and the dials and buttons are unresponsive. The control panel is locked. Press and hold the select or cancel button to unlock the control panel.|
Manual Cleaning – Always/Never
- Before any manual cleaning or maintenance, first wait for the oven to cool down to a safe temperature to touch, then turn its power supply off at the wall.
- Read these cleaning instructions and the ‘Safety and warnings’ section before you start cleaning your oven.
- To prevent soiling from becoming ‘baked on’ and stubborn, we recommend removing any easy-toreach spills, food or grease stains from the oven cavity enamel after each use.
- Always clean the inner glass pane before starting a Self Clean cycle (where available). Failure to do this will mean that residue will bake on and be impossible to remove.
- Always remove oven shelves before starting a Self Clean cycle (where available).
- Never use a steam cleaner.
- Never store flammable substances in the oven.
- Never use abrasive or harsh cleaners, cloths, scouring pads or steel wool. Some nylon scourers may also scratch. Check the label first.
- Never use oven cleaner on catalytic panels or in a pyrolytic oven.
- Never leave alkaline (salty spills) or acidic substances (such as lemon juice or vinegar) on the oven surfaces.
- Never use cleaning products with a chlorine or acidic base.
Fisher and Paykel Oven Troubleshooting
If there is a problem, check the chart below to see if you can fix it. If the problem cannot be fixed or persists, call your Authorized Repairer or Customer Care.
|Problem||Possible Cause-What To Do|
|The oven does not work.||No power. Check that the mains power supply (wall switch) is turned on, the fuse has not tripped and there is no power outage in your area.|
|The clock has not been set. The oven will not work unless the clock is set.|
|The oven does not work but the display is lit.||The oven is set for automatic cooking.|
|The lights do not come on when I open the oven door.||The oven light bulb(s) have blown. Replace the light bulb(s).|
|The door is not correctly fitted.|
|The oven is in Sabbath setting and the ‘Light off’ option has been saved. To quit Sabbath setting, touch and hold the cancel control.|
|The temperature indicator is blank and the dials and controls are unresponsive.||The control panel is locked. Touch and hold the select or cancel control to unlock the control panel.|
|The oven is not heating.||The door is not properly closed or it is opened too frequently during cooking. The heating elements are disabled while the door is open. Make sure the door is properly closed and avoid opening it frequently during cooking.|
|A glass pane in the oven door has cracked, chipped, or shattered.||Incorrect cleaning or the edge of the glass hitting against something. You must NOT use the oven. Call your Authorized Repairer or Customer Care.|
|I can feel hot air blowing out of the vents after I have turned the oven off.||This is normal. For safety reasons the cooling fans will continue to run even when you have turned the function dial to ‘Off’. The fans will switch off automatically when the oven has cooled.|
|The oven fan comes on when I select a function that does not use a fan (eg bake or classic bake)||This is normal. The fan comes on while the oven is preheating. It may turn off when the oven has reached the set temperature. Wait until a long tone sounds and the temperature dial halo turns white: the oven will then be ready to use.|
|The oven has reached the set temperature but the temperature dial halo is still red (indicating that the oven is not ready to use).||This is normal: when heating up from cold, your oven is designed to initially heat to a temperature somewhat higher than what you have set. This is to provide optimal baking conditions right from the start. Wait until a long tone sounds and the temperature dial halo turns white: the oven will then be ready to use.|
|The oven is heating but the display is dark.||The oven is set to ‘Display off’ option. To quit the ‘Display off’ option, touch and hold the cancel control until the display shows the time of day.|
|The oven is in Sabbath setting. To quit Sabbath setting, touch and hold the cancel control until the display shows the time of day.|
|The oven cancels automatic cooking when I try to adjust the clock setting.||The oven was set for automatic cooking when you were trying to adjust the clock setting. You can only adjust the clock setting while the oven is not set for automatic cooking.|
|The oven sounds a tone when I try to turn the temperature dial OFF or below a certain temperature.||This is normal: for food safety reasons, the oven functions have factory-set minimum temperature settings. The temperature dial itself cannot be ‘turned off’. Selecting Off with the function dial will turn the oven off.|
|The temperature dial halo never turns white when I use Broil||This is normal: the halo stays red to indicate that the broil element provides instant radiant heat.|
|The displays work, and the function and temperature dials halos come on but the oven does not heat up.||The oven is in ‘Demo’ mode. Call Customer Care.|
|During a Self Clean cycle, the oven is louder than usual.||This is normal: the oven’s cooling fans operate at their highest speed.|
|There is a power cut during a Self Clean cycle.||Power cut. The door will remain locked. Once the power is turned back on, the door will remain locked until the oven has cooled to a safe temperature.|