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GE Washing Machine Error Codes
GE Washing Machine Error Codes

GE Washing Machine Error Codes



GE Appliances Front Load Washer:

Fault CodesSolution
E22Fill timeout -No fill/slow fill. Fill time exceeds 8 minutes. Check water valve functions.
E23Flood protect drain. In run state, any time the overflow be detected. Check water valve or water sensor.
E31Drain timeout. Slow drain: 1. Machine will have water. 2 Not full. Check drain pump - t05.
E38Dispenser error. Correct reservoir is not found and 8 switches are seen when motor is running.
E39Dispenser timeout. No switches found in 45 seconds. Check dispenser - t12
E42Drive motor. Motor excess current draw. Check drive motor - t10 tumble, t11 spin, t13 spin.
E45No speed feedback. Motor speed lost. Check Motor - t10 tumble, t11 spin, T13 spin.
E46Drive motor - over temperature. Inverter over temperature. Power down (unplug) washer, wait 30 seconds and retry - use whites cycle sanitize temperature - if reoccurs, replace drive motor.
E47Heat sink - over temperature. Inverter over temperature.
E48Drive motor - open. Open motor phase. Check motor for open winding - if OK, replace inverter.
E4AUnder volts. Under volts - DC bus voltage (inverter). Check Motor.
E4BPower up problems. Software/hardware problems. Check Motor or Motor windings.
E4COver volts. Over volts - DC bus (inverter). Check Motor - t10 tumble, t11 spin, t13 spin. Power down (unplug) washer, wait 30 seconds and retry - if reoccurs, replace inverter.
E50Drive/Control Interface system. Unexpected Motor Fault.
E52Main control wake-up error. Lost communication between control and drive motor after initial success. Check connections/cables between main control and inverter.
E54No motor response. Lost communication between control and drive motor.
E56Electronic control. An unexpected reset has happened. Non-recoverable error. Main control board must be replaced.
E57Checksum failure. Software error occurs - checksum failure. Non-recoverable error. Main control board must be replaced.
E58Communication failure. Communication error occurs.
E60Door lock switch failure. Switch failure occurs during lock. Power down (unplug) machine, wait 30 seconds and retry. Check wiring and connections between door lock.
E61Door unlock and main control switch failure. Switch failure occurs during unlock. Power down (unplug) machine, wait 30 seconds and retry.
E62System contact failure. Load failure occurs. Heater/pump/ pressure switch/ door lock/water valves/dispenser motor.
E63Unexpected open door. Switch failure occurs during wake-up.
E64Unexpected open door while running. Switch failure occurs during cycle.
E65Water level sensor failure - foam. Pressure sensor frequency out of range.
E66Water temperature sensor open. Water temperature sensor open.
E67Water temperature sensor shorted. Water temperature sensor shorted. Check water temperature sensor - t07.

NOTE: It’s important to note fault codes should only be used to help identify those components which require testing. Never replace a part based solely on an fault code. The control can generate a false fault if the right conditions exist . Use the code only as a reference and always check the component before replacing.

GE 27″ Top Load Washer:

GE Top Load Washer Error Codes
GE Top Load Washer Error Codes
Fault CodeProblem
1Lock Monitor. Lid lock didn’t occur or lid lock signal not seen by control due to lack of connection.
2Lid Monitor. Control did not get lid closed signal from switch while motor was moving. Could mean the switch didn’t close or control didn’t get the signal because of lack of connection. Replace control if this fault happens repeatedly.
3Locked Rotor Monitor. For 5 straight seconds control not seeing signal changes indicating the motor is turning while trying to spin. Could mean the motor isn’t rotating or Control didn’t get the signal because of lack of connection.
4Reset Monitor. Control is resetting the software by itself due to criteria it believes could resolve itself upon reset.
5Mode Shifter. Control didn’t see the transition from Agitate to Spin or vice-versa in the time required. Could mean the shift didn’t occur or Control didn’t get the signal because of lack of connection.
6Critical Flood Level by Pressure. Pressure level exceeds 17.5 inches above pressure port. Control received an extended period of pressure readings that is nearing over-flow levels. Pressure 17.5”. Voltage Output must be present. Could mean water did get that high due to briefly stuck water valve. Voltage output of sensor too high for actual water level because of sensor or water in pressure tube increasing pressure.
7Flood Warning Level by Pressure. Pressure level exceeds 16.5 inches above pressure port. Main micro received and extended period of pressure readings that is greater than maximum allowable fill volume. Pressure 16.5”. Voltage output must be present. Could mean water did get that high due to briefly stuck water valve. Voltage output of Sensor too high for actual water level because of sensor or water in pressure tube increasing pressure.
8Pressure Sensor Loss. This determines if there has been a too great of a difference in the pressure sensor reading and the expected pressure sensor reading for the amount of water the control calculated it has put in. It assumes there is a pressure leak, a clog in the pressure hose/system delaying the increase in pressure, or a significant amount water leaking out.
9Lid Switch Redundancy. Start attempted for a 4th cycle when the previous 3 cycles have completed with backup micro seeing lid open. Could mean the switches didn’t occur or backup processor didn’t get the signal because of lack of connection.
10Mode Shift Feedback Monitor. Signal feedback state from the mode shifter (agitate or spin) and the state requested by the control are not the same and the basket or agitator is rotating faster than 3-4 RPM. Agitate mode feedback signal is no voltage.
11Clock Monitor. 1. AC power line frequency is not 60Hz. 2. Software failure.
12Redundant Flood Condition. Backup Processor received an extended period of pressure readings that is nearing over-flow levels. Pressure 18.0 Voltage Output must be present. Could mean water did get that high due to briefly stuck water valve. Voltage output of Sensor too high for actual water level because of Sensor or water in Pressure tube increasing pressure.
13Redundant Lid Unlocked. In spin mode, the lid switch feedback has voltage (lid closed), for more than 5 seconds the motor speed feedback assumes the basket is spinning > 4-5RPM when the lid lock feedback has no voltage (Lid Unlocked). Lid Switch Feedback has no Voltage when the BRPM is > 4-5RPM.
14Lid Lock Fault. Signal received by control is indicating the lock will not lock or unlock when requested or the lid switch is indicating open when the signal received indicated locked.
15Water Temp Sensor Invalid. 1. Thermistor disconnected/not present. 2. Failed thermistor.
16Adaptive Drain/Slow Drain. The total number of times during machine life the actual amount of time the pressure sensor indicated the wash water had drained to empty exceeded the calculated time by the software.
17Dry load sense times out and moves to the next part of the cycle selected. This occurs when the washer is not reaching the target speed within a defined time limit for the load type selected.
18Drain Pump Clearing algorithm failed. While draining the pressure sensor value for water level did not indicate the washer was empty before the Max Continuous Drain ON time was reached.
19UI State Time-out. Washer was paused for over 12 hours. This is normal operation. This will happen if the consumer and or control switched cycle to a paused state.
20Critical Flood Level by Gallons. Water volume into the tub exceeded 41 gallons as calculated by the control.
21Flood Warning Level by Gallons. Water volume into the tub exceeded 36.3 gallons as calculated by the control. Stops filling.
22Out of Balance (OOB) during Dry Load Sense. Large wet/OOB load being washed. This is set if OOB condition is detected during dry load sense algorithm. Dry load sense will be abandoned and wet load sense will be started.
23Critical Lid Lock. 1. Lock blockage 2. Lid Lock fault. Will not lock or unlock or is locked while lid is opened.
24Lid Logic Failure. Lid switch fault. This fault is set if the system perceives the lid to be both OPEN and LOCKED for 5 consecutive seconds
25Pressure Sensor Dropout. 1. Disconnected pressure hose. 2. Pressure tube is pinched or has water in it. 3. Pressure sensor fault.
26Out of Balance (OOB) Ended Final Spin. Washer could not redistribute load to HOLPLQDWH22%FRQGLWLRQWRDFKLHYH¿QDO targeted spin speed.

Profile Front Load Washer:




Profile Front Load Washer Error Codes
Profile Front Load Washer Error Codes
Error CodesCause
E1UI EEPROM. Internal problem with UI or MC board. Replace board as necessary.
E2Power EEPROM. Internal problem with UI or MC board. Replace board as necessary.
E4 Thermistor Short. Water Temperature Sensor Problem.
E5Thermistor Open. Water Temperature Sensor Problem.
E6Pressure Switch. Water Level Sensor Problem.
E7 Slow Fill. Fill Problem.
E8 Drain System. Drain Problem.
E9Dispenser Motor. Dispenser Problem.
E10 Motor Comm Interface. Communication Problem Between Main Control and Inverter.
E11Door Lock. Door Lock Assembly Problems.
E12Door Unlock. Door Lock Assembly Problems.
E13Door Open. Door Lock Assembly Problems.
E28Unexpected Door Unlock Detected. Door Lock Assembly Problems.
E14 Overflow Error. Overfl ow level was reached.
E15Open Circuit. Open circuit in any of three motor phases detected. No speed info present and bridge will be turned off immediately. Motor will coast down. Drive will preserve nonzero speed info during the stop check stage.
E16Over Trip. Inverter operation above design limits.
E18Heatsink Over Temp. Inverter operation above design limits.
E19Motor Over Temp. Inverter operation above design limits.
E20 Overload Current. Inverter operation above design limits.
E21Overload Power. Inverter operation above design limits.
E22Over Volts. Inverter Internal Problems.
E23Under Volts. Inverter Internal Problems.
E24Under Volts After Start. Inverter Internal Problems.
E25Power Up. Inverter Internal Problems.
E3Inverter EEPROM Fault Event. Inverter Internal Problems.
E17ADC Fault Event. Inverter Internal Problems.
E26LIN Comm Fail. There is a problem with the Communication between the Main Control and the User Interface Control.

Troubleshooting

TroubleSolution
Small amount of water remaining in dispenser (on some models) at end of cycleNormal dispenser operation. It is normal for a small amount of water to remain in dispenser after the cycle.
Short spray and delay after pushing the Start buttonLid was opened and closed between cycle selection and start. This is normal. See START-UP SEQUENCE in the Safety Instructions section.
Water level seems lowThis is normal. Water may not cover the top level of the clothes. This is normal for this high efficiency washer.
Low water flowWater valve screens are stopped up. Turn off the water source and remove the water connection hoses from the upper back of the washer and the water faucets. Clean both the hose screens (if so equipped) and the screens in the machine using a brush or a toothpick. Reconnect the hoses and turn the water back on. Check to ensure there are no leaks at the connections.
Water siphoning out of washerDrain standpipe is too low or hose too far into standpipe. The drain hose must exceed 32” height at some point between the washer back and the drain pipe. Use anti-siphon clip.
Water won’t drainDrain hose is kinked or improperly connected. Straighten drain hose and make sure washer is not sitting on it. Top of drain outlet should be less than 6 ft (1.8 m) above floor.
Washer spins and pauses at the beginning of cyclesThis is normal. The washer is sensing the load.
Residual powder in dispenser or clogging of dispensersWash water too cold or low home water pressure. Select a warmer wash temperature if possible to improve dissolving of detergent or use liquid detergent. Make sure siphon caps are free of debris and fully pressed into position. Remove and clean tray if clogging occurs.
Laundry additives dispensing too soonOverfilling of dispensers. Do not overfill or add water to dispenser. Select Deep Rinse option when using fabric softener
Washer pauses during spin cycle.This is normal. The washer may pause during the spin cycle to remove soapy water more efficiently.
Detergent packets not dissolvingLaundry detergent packet placed in dispenser Laundry detergent packets should not be used in the dispensers. They should only be added directly to the wash basket following the manufacturer’s directions.
Unexplained time and/ or settings changesChanging options (on some models) This is normal. Several options will change other options to maximize washer performance
Basket seems looseBasket moves or rotates freely. Washer basket does not have a traditional brake. Washer basket will move freely. This is normal.
“Click” when water stops fillingRelay switch. The relay makes a click sound when activated. The water level activates the relay and stops filling.
“Clicking” behind Control during fillAutomatic Temperature Control Valve. Two valves mix cold and hot water. The “clicking” is when either valve turns on or off to raise or lower the fill water temperature.
Water flow changes during fillAutomatic Temperature Control Valve. Two valves mix cold and hot water. The “clicking” is when either valve turns on or off to raise or lower the fill water temperature.
Motor sounds during spinMotor ramping up/down during spin cycle. The motor will speed up incrementally during the spin cycle. When spin is complete, it will coast until it stops.

GE Washing Machine Manual PDF

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