Haier Washing Machine Error Codes

Error CodesCausesSolutions
Err1Door is not properly shutShut the door properly
Err2Drainage error, water not emptied within 6 minutesClean the filter and check the drain hose for blockage. If error still exists, please contact the maintenance personnel
Err3Temperature sensor not properly connected or damaged.Contact the maintenance personnel.
Err4Heater error (Appears at the end of a cycle)Reduce load and then start washing again. If problem still exists, please contact the maintenance personnel


Error CodesCausesSolutions
  • Water level not met in 8 minutes

  • The height of the drain hose is below 80 cm

  • The drain hose is in water
  • Make sure that tap is turned on, and water pressure is normal. If problem still exists, please contact the maintenance personnel

  • Install drain hose within 80-100 cm of height

  • Make sure the drain hose is not in water
  • Err6Motor errorContact the maintenance personnel
    Err7Motor errorContact the maintenance personnel
    Err8Water exceeds protective levelContact the maintenance personnel
    EndEnd of wash cycle 
    1:25The remaining time is 1 hour 25 minutes
    19:25Status information:Preset time for delayed operation
    UNbAfter the last rinsing cycle finishes,spinning fails completely due to unbalance of the laundry

    Power-off memory function: In case of abrupt power failure or the need to cut off the power during a program cycle, the present settings will be saved and the preset operation will resume when the power is on again.

    Note: During the spin process, if too much foam is inspected, in order to protect the motor, the washing machine will eliminate the foam automatically; the motor will stop and the drain pump will drain the water continuously for 90 seconds. If it happens more than 3 times, the motor will stop until the end of cycle without spinning.


    The following circumstances do not mean there is a fault with the appliance. Contact the Customer Care Team when you have confirmed the problem after following the instructions below.

    Tips For Saving Energy

    1. Collect clothes for one full wash load.
    2. Avoid overloading the washing machine.
    3. Prewash only heavily soiled clothes.
    4. Reduce the amount of detergent or choose standard or delicate wash programs for slightly soiled clothes.
    5. Choose the correct washing temperature. Most modern detergents can wash with good results in temperatures lower than 60°C. Only use higher temperatures for heavily soiled laundry.
    6. Follow the usage recommendation on the detergent package to avoid using too much detergent.

    Cleaning & Care

    Cleaning the filter

    Caution: Place a container under the drain pump filter, to collect any excess water that may come out of the drain pump when the filter is removed.

    Haier Washing Machine Cleaning the filter

    Haier Washing Machine Cleaning the filter

    Clean the filter once a month:

    1. Open the bottom cover (Fig. 2).
    2. Remove the filter by turning counterclockwise (Fig. 2b).
    3. Flush the filter clean with running water (Fig. 2c).
    4. Replace the filter by turning clockwise and remount the cover (Fig. 2d).

    Caution: The filter must be in place during operation, ensure it is in place after cleaning to avoid leakage.

    Haier Automatic Front Loading Washing Machine Manual PDF

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