Samsung Washing Machine Error Codes List With Fixes

Samsung, founded by Lee Byung Chul is a South Koren multinational manufacturer that focuses on commercial electronics and household appliances. The company is more than 80 years old and has become a household name around the world. Almost everyone in the world owns one electronic that is manufactured by Samsung.

A world-renowned brand that offers you some of the latest technology and top-grade choices you can find in the market. Offering customers the best and most efficient working appliances that are commonly used in home and commercial spaces. One of which is a Samsung washing machine that comes in a range of models and sizes to choose from.

Using a top-grade appliance does not mean it cannot run into an error, which is why we suggest you keep our Samsung washing machine error codes at hand. Offering you a quick glimpse at the issue, allowing you to determine how to fix the issue at hand.

Contents

Codes List

Error Code	Cause
E2	Stuck key on control board
lE	Water level sensor failure
nF	Water fill problem
LO or FL	Door lock error
dc	Unbalanced load
ds	Door is not locked
OE	Overflow or too high water levels
nF1	Hot and cold water lines are reversed
tE	Water temperature is either too high or too low
LE	Low water level during cycles
3E	No signal from the drive motor tachometer
Hr	Heater relay failure
2E	Internal control board failure
SF	Main PCB error
nd	Water will not drain
Sud (F70)	Too many suds
AE	Communication error between the Main PCB and Sub PCB in the control panel

Parts Meaning

Fixes

1C

Solution: Check the water level sensor

Power off and power the machine on after 2-3 minutes, and then try again.
Depending on the model, the drain system drains water automatically. The POWER and START/PAUSE buttons may be disabled during this process.

TC2

Solution: Check the temperature sensor on the dry air

Power off and power the machine on after 2-3 minutes, and then try again.

DC

Solution: The door is open

Close the door and press START/PAUSE to resume operation

DC1

Solution: Check the door switch.

Power off and power the machine on after 2-3 minutes, and then try again

LC

Solution: Check for water leaks

Power the machine off and check the drain system for any leak. Once the leak is solved, power the machine on after 2-3 minutes.
Depending on the model, the drain system drains water automatically. The POWER and START/PAUSE buttons may be disabled during this process

FC

Solution: Check the fan motor

Power off and power the machine on after 2-3 minutes, and then try again

4C

Solution: Check the water supply line

Check for the connection of the water line (including water taps).
Power off and power the machine on after 2-3 minutes, and then try again.
Depending on the model, the drain system drains water automatically. The POWER and START/PAUSE buttons may be disabled during this process

4C2

Solution: Laundry needs protection because the water being supplied is too hot

Make sure the cold and hot water taps are properly connected.
Power off and power the machine on after 2-3 minutes, and then try again.

5C

Solution: Check the drain system.

Make sure the drain filter is not clogged.
If the drain filter is clogged, clean the filter and restart the machine.

HC

Solution: Check the washing heater.

Power off the machine and contact a local Samsung service centre

HC2

Solution: Check the drying heater.

Power off and power the machine on after 2-3 minutes, and then try again.

Ub

Solution: Check the spinning process

The load may not be balanced inside the drum. Check the drum and make sure the load is balanced.
Press START/PAUSE to resume operation, or power off and power the machine on after 2-3 minutes, and then try again

8C, 8C1, 8C2

Solution: Check the MEMS sensor

Power off and power the machine on after 2-3 minutes, and then try again

OC

Solution: Water may overflow

Close the water valve and call for service

3C

Solution: Check the motor

Power off and power the machine on after 2-3 minutes, and then try again

AC6

Solution: Check the PBA communication status

Power off and power the machine on after 2-3 minutes, and then try again

DDC

Solution: The Add Door is open

Close the Add Door and press START/PAUSE to resume operation

DC3

Solution: Check the Add Door

Power off and power the machine on after 2-3 minutes, and then try again

UC

Solution: Check the electronic control board

Check if power is supplied properly.
If the information code continues to appear, call for service.

A low voltage is detected.

Check if the power cord is plugged in properly.
If the information code continues to appear, call for service

dC

A- information code is displayed when the door is opened.
B- Make sure the door is properly closed.
C- Make sure that no laundry is caught in the door.

4C

A-If your washer can’t be supplied water well, “4C” error message is displayed. When the washer displays the “4C” code, the washer do draining for 3 minutes. During this time, the Power button is inoperative.
B- Make sure the water taps are open. Make sure the water taps are not frozen. Make sure the washing machine is operating with sufficient water pressure. (Optional) Make sure that the cold water tap and the hot water tap are properly connected.
C- Make sure the water hoses are not clogged.
D- Clean the mesh filter as it may be clogged.

5C

A- If your washer can’t drain well, [5C] error message is displayed.
B- Make sure the drain hose is not frozen or clogged. Make sure the drain hose is positioned correctly, depending on the connection type. Make sure the drain hose is straightened all the way to the drain system.
C- Clean the debris filter as it may be clogged.

Ub

When Ub CODE is displayed, most vibration and noise issues are caused by the washing machine is not being level.
Please Check the unit to make sure it is properly level. Never Install your washing machine on a carpet or other soft flooring surface.
Please check the washer is not overloaded and redistribute the load if needed. If the washer is overloaded, remove some laundry.
The 4 leveling legs should touch the floor all together.

How do I calibrate my Samsung Washer?

1.Using the Temp. and Delay End (+) buttons

Turn the washing machine off and then on again
Hold down the Temp. and Delay End (+) buttons simultaneously for 3 seconds
Press the Start/Pause button to begin Calibration Mode

2.Through the Settings

Tap Settings on your washing machines display
Tap Calibration
Tap Start

Troubleshooting

Problem	Action
Stops.	• Plug the power cord into a live electrical outlet. • Check the fuse or reset the circuit breaker. • Close the door and press Start/Pause to start the washing machine. For your safety, the washing machine will not tumble or spin unless the door is closed. • Before the washing machine starts to fill, it will make a series of clicking noises to check the door lock and does a quick drain. • There may be a pause or soak period in the cycle. Wait briefly and the washing machine may start. • Make sure the mesh filter of the water supply hose at the water taps is not clogged. Periodically clean the mesh filter. • If the washing machine is not supplied with sufficient power, the washing machine temporarily will not drain or spin. As soon as the washing machine regains sufficient power, it will operate normally.
Fills with the wrong water temperature.	• Fully open both taps. • Make sure the temperature selection is correct. • Make sure the hoses are connected to the correct taps. Flush water lines. • Make sure the water heater is set to supply a minimum 120 °F (49 °C) hot water at the tap. Also, check the water heater capacity and recovery rate. • Disconnect the hoses and clean the mesh filter. The mesh filter may be clogged. • While the washing machine fills, the water temperature may change as the automatic temperature control feature checks incoming water temperature. This is normal. • While the washing machine fills, you may notice just hot and/ or just cold water going through the dispenser when cold or warm temperatures are selected. This is a normal function of the automatic temperature control feature as the washing machine determines the water temperature.
Load is wet at the end of a cycle.	• Use the High or Extra High spin speed. • Use high efficiency (HE) detergent to reduce oversudsing. • Load is too small. Small loads (one or two items) may become unbalanced and not spin completely. • Make sure the drain hose is not kinked or clogged.
Leaks water.	• Make sure the door is properly closed. • Make sure all hose connections are tight. • Make sure the end of the drain hose is correctly inserted and secured to the drain system. • Avoid overloading. • Use high efficiency (HE) detergent to prevent oversudsing.
Has odours.	Excessive suds collect in recesses and can cause foul odours. • Run cleansing cycles to sanitize periodically. • Clean the door seal (diaphragm). • Dry the washing machine interior after a cycle has finished.
No bubbles are seen (Bubbleshot models only).	• Overloading may screen bubbles. • Severely contaminated laundry may not generate bubbles.
Can I open the Add Door at any time?	The Add Door can be opened only when the indicator appears. However, it does not open in the following cases: - When the boiling or drying process is running and the internal temperature becomes high. - If you set the Child Lock for safety reasons. - When the drum wash or drum drying cycle is running that does not involve additional laundry.

If a problem persists, contact a local Samsung service centre.

Wiring Diagram

Manual

Samsung Washing Machine Manual PDF

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Dylan Joseph

Appliance Expert at FindErrorCode.com

FindErrorCode.com is a reputable error code provider firm. The main challenges are fault code and a problem-solving blog. We've written articles to address your concerns. Do not forget to write to us the fault codes that you cannot find. Appliance Expert contact: dylanjoseph@finderrorcode.com Call: 916-954-2677