Samsung, founded by Lee Byung Chul is a South Koren multinational manufacturer that focuses on commercial electronics and household appliances. The company is more than 80 years old and has become a household name around the world. Almost everyone in the world owns one electronic that is manufactured by Samsung.
A world-renowned brand that offers you some of the latest technology and top-grade choices you can find in the market. Offering customers the best and most efficient working appliances that are commonly used in home and commercial spaces. One of which is a Samsung washing machine that comes in a range of models and sizes to choose from.
Using a top-grade appliance does not mean it cannot run into an error, which is why we suggest you keep our Samsung washing machine error codes at hand. Offering you a quick glimpse at the issue, allowing you to determine how to fix the issue at hand.
| ERROR IMAGE | MEANING | SOLUTION |
|---|---|---|
 | Unbalanced load prevented your Washer from spinning. | Redistribute the load, press the Start/ Pause Button. |
 | Door is unlocked when Washer is running. | Press the Power button to turn off your Washer, then restart the cycle. If the code reappears, call for service. |
 | Door is open when Washer is running. | Close the door tightly and restart the cycle. If the code reappears, call for service. |
 | Your Washer failed to lock the door. | Close the door tightly and restart the cycle. If the code reappears, call for service. |
 | Water temperature control problem. (Heater Control problem) | Call for service. |
 | Your Washer has tried to fill but has not reached the proper water level. | Call for service. |
 | Water level sensor problem. | Call for service. |
 | The door will not unlock. | Make sure the door is firmly closed. Push the Power button to turn off your Washer, then turn it on again. If the code reappears, call for service. |
 | Your washer is not draining. It can also mean that the unit senses a small clog while draining. | 1) Turn off the unit and turn it on again. 2) Select only the Spin Cycle. 3) Press the Start/Pause to drain the water. |
 | Your Washer has tried to fill but was unsuccessful. | Make sure the water faucets are open all the way. Check for kinked hoses. Check the inlet screens on the fill hoses. |
 | Problem with control. | Call for service. |
 | A fault is detected in the water level sensor. | Call for service. |
 | Jammed Key. | Call for service. |
 | • Motor speed sensor problem. • High current detected. • Motor not running properly. | Restart the cycle pressing the Start/ Pause Button. If the code reappears, call for service. |
 | Temperature sensor problem. | Restart the cycle. If the code reappears, call for service. |
 | High/Low voltage detected. | Restart the cycle. If the code reappears, call for service. |
 | SilverCareTM control problem | Restart the cycle. If the code reappears, call for service. |
 | Too many suds are detected during the washing session. | To prevent it, cut down on detergents. |
Error: 1C
Solution: Check the water level sensor
- Power off and power the machine on after 2-3 minutes, and then try again.
- Depending on the model, the drain system drains water automatically. The POWER and START/PAUSE buttons may be disabled during this process.
Error: TC2
Solution: Check the temperature sensor on the dry air
- Power off and power the machine on after 2-3 minutes, and then try again.
Error: DC
Solution: The door is open
- Close the door and press START/PAUSE to resume operation
Error: DC1
Solution: Check the door switch.
- Power off and power the machine on after 2-3 minutes, and then try again
Error: LC
Solution: Check for water leaks
- Power the machine off and check the drain system for any leak. Once the leak is solved, power the machine on after 2-3 minutes.
- Depending on the model, the drain system drains water automatically. The POWER and START/PAUSE buttons may be disabled during this process
Error: FC
Solution: Check the fan motor
- Power off and power the machine on after 2-3 minutes, and then try again
Error: 4C
Solution: Check the water supply line
- Check for the connection of the water line (including water taps).
- Power off and power the machine on after 2-3 minutes, and then try again.
- Depending on the model, the drain system drains water automatically. The POWER and START/PAUSE buttons may be disabled during this process
Error: 4C2
Solution: Laundry needs protection because the water being supplied is too hot
- Make sure the cold and hot water taps are properly connected.
- Power off and power the machine on after 2-3 minutes, and then try again.
Error: 5C
Solution: Check the drain system.
- Make sure the drain filter is not clogged.
- If the drain filter is clogged, clean the filter and restart the machine.
Error: HC
Solution: Check the washing heater.
- Power off the machine and contact a local Samsung service centre
Error: HC2
Solution: Check the drying heater.
- Power off and power the machine on after 2-3 minutes, and then try again.
Error: Ub
Solution: Check the spinning process
- The load may not be balanced inside the drum. Check the drum and make sure the load is balanced.
- Press START/PAUSE to resume operation, or power off and power the machine on after 2-3 minutes, and then try again
Error: 8C, 8C1, 8C2
Solution: Check the MEMS sensor
- Power off and power the machine on after 2-3 minutes, and then try again
Error: OC
Solution: Water may overflow
- Close the water valve and call for service
Error: 3C
Solution: Check the motor
- Power off and power the machine on after 2-3 minutes, and then try again
Error: AC6
Solution: Check the PBA communication status
- Power off and power the machine on after 2-3 minutes, and then try again
Error: DDC
Solution: The Add Door is open
- Close the Add Door and press START/PAUSE to resume operation
Error: DC3
Solution: Check the Add Door
- Power off and power the machine on after 2-3 minutes, and then try again
Error: UC
Solution: Check the electronic control board
- Check if power is supplied properly.
- If the information code continues to appear, call for service.
A low voltage is detected.
- Check if the power cord is plugged in properly.
- If the information code continues to appear, call for service
| Error Code | Cause |
|---|---|
| E2 | Stuck key on control board |
| lE | Water level sensor failure |
| nF | Water fill problem |
| LO or FL | Door lock error |
| dc | Unbalanced load |
| ds | Door is not locked |
| OE | Overflow or too high water levels |
| nF1 | Hot and cold water lines are reversed |
| tE | Water temperature is either too high or too low |
| LE | Low water level during cycles |
| 3E | No signal from the drive motor tachometer |
| Hr | Heater relay failure |
| 2E | Internal control board failure |
| SF | Main PCB error |
| nd | Water will not drain |
| Sud (F70) | Too many suds |
| AE | Communication error between the Main PCB and Sub PCB in the control panel |
How to Fix?
Samsung Washing Machine dC Error
- A- information code is displayed when the door is opened.
- B- Make sure the door is properly closed.
- C- Make sure that no laundry is caught in the door.
Samsung Washing Machine 4C Error
- A-If your washer can’t be supplied water well, “4C” error message is displayed. When the washer displays the “4C” code, the washer do draining for 3 minutes. During this time, the Power button is inoperative.
- B- Make sure the water taps are open. Make sure the water taps are not frozen. Make sure the washing machine is operating with sufficient water pressure. (Optional) Make sure that the cold water tap and the hot water tap are properly connected.
- C- Make sure the water hoses are not clogged.
- D- Clean the mesh filter as it may be clogged.
Samsung Washing Machine 5C Error
- A- If your washer can’t drain well, [5C] error message is displayed.
- B- Make sure the drain hose is not frozen or clogged. Make sure the drain hose is positioned correctly, depending on the connection type. Make sure the drain hose is straightened all the way to the drain system.
- C- Clean the debris filter as it may be clogged.
Samsung Washing Machine Ub Error
- When Ub CODE is displayed, most vibration and noise issues are caused by the washing machine is not being level.
- Please Check the unit to make sure it is properly level. Never Install your washing machine on a carpet or other soft flooring surface.
- Please check the washer is not overloaded and redistribute the load if needed. If the washer is overloaded, remove some laundry.
- The 4 leveling legs should touch the floor all together.
How do I calibrate my Samsung Washer?
1.Using the Temp. and Delay End (+) buttons
- Turn the washing machine off and then on again
- Hold down the Temp. and Delay End (+) buttons simultaneously for 3 seconds
- Press the Start/Pause button to begin Calibration Mode
- Tap Settings on your washing machines display
- Tap Calibration
- Tap Start
Samsung Washing Machine Troubleshooting
| Problem | Action |
|---|---|
| Stops. | • Plug the power cord into a live electrical outlet. • Check the fuse or reset the circuit breaker. • Close the door and press Start/Pause to start the washing machine. For your safety, the washing machine will not tumble or spin unless the door is closed. • Before the washing machine starts to fill, it will make a series of clicking noises to check the door lock and does a quick drain. • There may be a pause or soak period in the cycle. Wait briefly and the washing machine may start. • Make sure the mesh filter of the water supply hose at the water taps is not clogged. Periodically clean the mesh filter. • If the washing machine is not supplied with sufficient power, the washing machine temporarily will not drain or spin. As soon as the washing machine regains sufficient power, it will operate normally. |
| Fills with the wrong water temperature. | • Fully open both taps. • Make sure the temperature selection is correct. • Make sure the hoses are connected to the correct taps. Flush water lines. • Make sure the water heater is set to supply a minimum 120 °F (49 °C) hot water at the tap. Also, check the water heater capacity and recovery rate. • Disconnect the hoses and clean the mesh filter. The mesh filter may be clogged. • While the washing machine fills, the water temperature may change as the automatic temperature control feature checks incoming water temperature. This is normal. • While the washing machine fills, you may notice just hot and/ or just cold water going through the dispenser when cold or warm temperatures are selected. This is a normal function of the automatic temperature control feature as the washing machine determines the water temperature. |
| Load is wet at the end of a cycle. | • Use the High or Extra High spin speed. • Use high efficiency (HE) detergent to reduce oversudsing. • Load is too small. Small loads (one or two items) may become unbalanced and not spin completely. • Make sure the drain hose is not kinked or clogged. |
| Leaks water. | • Make sure the door is properly closed. • Make sure all hose connections are tight. • Make sure the end of the drain hose is correctly inserted and secured to the drain system. • Avoid overloading. • Use high efficiency (HE) detergent to prevent oversudsing. |
| Has odours. | Excessive suds collect in recesses and can cause foul odours. • Run cleansing cycles to sanitize periodically. • Clean the door seal (diaphragm). • Dry the washing machine interior after a cycle has finished. |
| No bubbles are seen (Bubbleshot models only). | • Overloading may screen bubbles. • Severely contaminated laundry may not generate bubbles. |
| Can I open the Add Door at any time? | The Add Door can be opened only when the indicator appears. However, it does not open in the following cases: - When the boiling or drying process is running and the internal temperature becomes high. - If you set the Child Lock for safety reasons. - When the drum wash or drum drying cycle is running that does not involve additional laundry. |
If a problem persists, contact a local Samsung service centre.
Samsung Washing Machine Manual PDF
Appliance Expert at FindErrorCode.com
FindErrorCode.com is a reputable error code provider firm. The main challenges are fault code and a problem-solving blog. We've written articles to address your concerns. Appliance Expert contact: dylanjoseph@finderrorcode.com
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