Hitachi, Ltd. is a multinational corporation – an all-Japanese company that is the parent company of the Hitachi Group. The company has its headquarters in Chiyoda, Tokyo – located in the middle of the technology hub it has advantages most appliance companies lack. Withholding in IT and AI workings, the corporation is working to change the world with its breakthroughs.
The company was founded by Namihei Odaira in 1919, and only produced induction motors used in copper mining. With the passage of time, the company started to add more products to its range, to the point where it finally came to commercial and domestic appliances. Offering consumers simple and easy solutions that will help change the world.
Hitachi washing machines are a great choice, but there may come a time when you see an error on your screen. At such a point we suggest you note down the issue and run a check using our error codes list below. Helping you narrow down the issue you can easily resolve the situation at hand.
Codes List
If warning sign such as “F1”, “F9”…etc. are shown in the display, stop operating the washer immediately and contact an authorized service dealer or a service agent for further inspection and/or repairing.
C01: Water is not supplied. Check water tap, water inlet filter, water line and water hose.
C02: Water is not drained. Check drain hose, drain pump and drain outlet. If C02 still appears after removing the possible cause, please contact your local service center for repair.
C03: The door is open. Make sure the door stopper is retracted.
C04: Spin cycle does not function. Add a few clothes to the drum. (Spinning only one item may result in imbalance.)
C08: Door lock does not function. Check the door and close firmly.
C09: Door unlock does not function. Laundry may be exceeded 8 kg and door is pushed from inside. Switch power off and press the door to close tightly. Hold that position and switch power on, and wait until the door lock is released.
C14: Malfunction of vibration sensor. There may be other appliances that generate electrical noise near the washing machine. Move the appliances away from the washing machine.
C18: Spin cycle does not function. The drain hose may not be set correctly. There may be too much foam in the drum. Same as in C02 & C20.
C19: Over loaded. Laundry may exceed rated capacity.
C20: Drum does not rotate. To eliminate the excessive foam, switch off the washing machine and wait for about 30 mins, then switch on again and select Rinse and Spin without adding detergent.
C30: Water flows out from drain hose while washing. Drain hose end is set lower than 60 cm.
CH: The spinning speed is not reached the specifi ed value. Check the amount of powder detergent putting, check the drain hose and installation of drain hose.
CO: Laundry overload. Decrease the laundry.
CF: CF means communication fault.
FL: Verify that the water is turned on.
FF: Frozen failure. Check drain pump, drain hose, drain supply.
Control Panel
Care and Maintenance
Cleaning the lint filter (cassette type)
- Press down on the knob on the top of the lint filter (cassette type) and pull it towards you.
- Open the lint filter (cassette type) to the sides and remove the lint that is inside.
- Reverse the procedure to replace the lint filter (cassette type).
Cleaning the dispenser
- Pull the dispenser and tilt it upwards to remove it.
- Pull off the caps.
- Use a brush or something to clean the parts.
- To remount, tilt the dispenser, align the rib to guide and insert it.
Cleaning the water supply inlet
- Close the tap.
- Disconnect the water supply hose from the top of the washing machine. (Water in the hose may be drained when you disconnect the hose.)
- Use a brush or something to clean the water supply inlet of the washing machine.
- Reverse the procedure to replace the water supply hose.
Care and maintenance of the washing machine
- Clean the machine body. Wipe the outside of the washing machine with a soft cloth. Do not use solvents such as alcohol or benzine.
- If you use a chemically treated cloth, use it according to the instructions for the product.
- If detergent or softener gets on the washing machine, quickly wipe it off. The surface could be damaged.
Troubleshooting
| Problem | Possible cause |
|---|---|
| Does not operate | The power plug is not inserted in the power outlet. There is a power outage. The Delay Timer has been set. |
| It is wet, even though it is the fi rst time to use it (drain hose, tub, etc.) | There may be moisture or water left in the tub or hoses from the performance test before shipping from the factory. |
| The remaining time increases during operation | The remaining time is adjusted to compensate for the speed of the incoming water. |
| Water is added again during the washing process | Water is added automatically up to the set water level if the water level falls because water is absorbed by the laundry. |
| Wash time is longer than the time that was set manually | If the water pressure is low, the operating time may increase due to a longer water supply time. |
| The washing machine stops during the spin cycle and starts adding water | If the laundry is extremely off balance when the spin cycle starts, the spin cycle stops and the rinse cycle starts to rebalance the laundry. After the load is rebalanced, the spin cycle starts again. |
| During the spin cycle, the tub spins increasingly faster | This is to more effi ciently remove water. |
| Sound of water is heard when the tub moves | That is the sound of water in the Liquid Load Balancer, which is used for balancing when the tub is spinning. |
| The tub does not fi ll up when water is added from a bucket | Turn on the power. When the power is turned on the drain valve closes and you can fi ll the tub with water. |
| The lid does not open | When the lid lock indicator is lit, the lid is locked and cannot be opened. |
| The strength of water fl ow does not change in spite of changing the indicator | It may not change the strength of water flow according to the process and the load amount. It is not abnormal. |
Dryer Codes List
C01: No water supply. Check water tap, water inlet fil.
C02: No water drain. Check drain hose, drain pump and drain outlet. If C02 still appears after removing the possible cause, please contact your local service center for repair.
C04: Can not spin (Laundry is unbalanced). Add a few clothes to the drum. (Spinning only one item may result in imbalance.)
C06 (Tub Wash is Off): Drying time over. Use the “Tub Wash” program to remove dust. Loosen the laundry if entangled. Check water tap, drain hose. It is recommended to perform spin operation at the maximum rotation speed before drying.
C06 (Tub Wash): Cleaning inside the tub is required. Use the “Tub Wash” program to remove dust. Avoid operating in Dry mode more than 3 times to continue, may cause dust to accumulate.
C08: The door is open. Check the door and close firmly.
C09: The door will not unlock. Laundry may be exceeded rated load and door is pushed from inside. Switch power off and press the door to close tightly. Hold that position and switch power on, and wait until the door lock is released.
C18: Can not spin (No drain or Many bubble). Same as in C02 and C20.
C19: Capacity over. Laundry may exceed rated capacity.
C20: Drum does not rotate. To eliminate the excessive foam, switch off the washer dryer and wait for about 30 mins, then switch on again and select Rinse and Spin without adding detergent.
C30: Water flows out from drain hose while washing. Drain hose end is set lower than 60 cm.
C42: Failed to update the machine software. Please unplug and the power supply.
Manual Pdf
Operating and Installation Instructions Fully Automatic Washer Model SF-P100XAV
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FF error code?
Hi, ff error; frozen failure. check drain pump, drain hose, drain supply. if you have any additional questions, please write us again, have a good day!