Hoover washing machine error codes are crucial indicators that help users quickly assess their appliance’s condition. These codes identify performance-related issues, enabling users to perform maintenance or seek technical assistance when required. A solid understanding of these error codes is essential for Hoover washing machine users.
Most Common Codes
| Error Codes | Meaning |
|---|---|
| O | Module Fault |
| 1 | Door Interlock/Door Switch |
| 2 | Filling time-out or Solenoid Valve etc. |
| 3 | Pump time-out (3 mins) exceeded |
| 4 | Overfill (i.e. Blocked air chamber/faulty solenoid valve) |
| 5 | NTC/Heater fault |
| 6 | Module fault |
| 7 | Motor jammed/Drum Shaft jammed/Tacho generator fault |
| 8 | Ditto |
| 9 | Faulty TRIAC on main board |
| 10 | Faulty program selector / wiring |
| 11 | Faulty dryer board or wiring (Latest Interact models) |
| E:00 | Faulty Module (Coreboard) |
| E:01 | Door Interlock |
| E:02 | Fill time-out |
| E:03 | Drain time-out |
| E:04 | Anti-flood on Pressure s/w or Inlet valve blocked |
| E:05 | NTC fault |
| E:06 | Eeprom/Coreboard fault |
| E:07 | Motor jammed or Interlock fault |
| E:08 | Tacho fault |
| E:09 | Motor triac failure on Coreboard |
| E:10 | Motorised Selector s/w fault or open-circuit drum sensor device |
| E:11 | Open circuit dryer heater or Dryer NTC or Dryer Module |
| E:12 | Communication error between both boards |
| E:13 | Communication error between both boards |
| E:14 | Faulty Coreboard or water heater/NTC fault |
| E:15 | Coreboard not programmed |
| E:16 | Water heater element insulation fault |
| E:17 | No signal from tacho generator |
| E:18 | Faulty Coreboard or wiring |
| TR1 | Motor fault (Brushes - commutator) |
| TR2 | Hot solenoid valve |
| TR3 | Cold solenoid valve |
| TR4 | Door Interlock |
| TR5 | Drain Pump |
| TR6 | Wash (recycling) Pump |
| TR7 | Wash Programme Selector (Stepper Timer Unit) |
| H | The delay start is active. |
| L1, L2 or L3 | This is not a fault. When selecting a programme the letter 'L' followed by a number may appear in the display. This is normal and not an indication of a fault. |
Control Panel Buttons Meaning
Cleaning and Routine Maintenance
Do not use alcohol-based scourers and /or thinners on the outside of your washing machine, just a wipe with a damp cloth will suffice. The washing machine needs very little maintenance:
- Cleaning the drawer compartments.
- Cleaning the filter.
- Cleaning the door glass.
Cleaning the drawer
Clean the compartments occasionally to remove detergents and additives.
- To do this you just need to pull the drawer out firmly from the machine, but without forcing it.
- Clean the compartments and the syphon cap under running water.
- Replace the drawer.
Cleaning the filter
The washing machine is fitted with a special filter to prevent items such as coins, buttons, etc. blocking the discharge hose. These may be retrieved by:
- Removing the kickplate by gently pulling it from the bottom in an outwards and upwards direction.
- Use the kickplate to collect the water still in the filter.
- Turn the filter anticlockwise, remove it and clean it.
After cleaning, return to it’s original position and lock by turning clockwise. Replace the kickplate. We recommend that the filter be cleaned frequently, at least once a month.
Troubleshooting
Before calling GIAS Service for technical advice please run through the following checklist. A charge will be made if the machine is found to be working or has been installed incorrectly or used incorrectly.
| Problem | Cause |
|---|---|
| Does not work on any programme | Plug not in socket. |
| Not switched on. | |
| Power failure. | |
| Fuse blown. | |
| Door open. | |
| RCD tripped (trip switch) | |
| Does not fill with water | Water supply turned off. |
| Programme selector not correctly positioned. | |
| Water does not drain away | Kink in discharge hose. |
| Foreign bodies in filter. | |
| The machine has been plumbed in incorrectly. | |
| Water on floor around the washing machine. | Leaking gasket between tap and water inlet hose. |
| Strand of clothing or dirt between door rubber gasket and door glass. | |
| Incorrect plumbing. | |
| Does not spin. | Water has not yet drained away. |
| ‘Spin Cancel’ option selected. | |
| Unbalanced load. | |
| Machine vibrates a lot during spin. | Washing machine not completely level. |
| Load not distributed evenly. | |
| Transit brackets not removed. | |
| Door will not open. | Two minutes have not elapsed since the programme finished. |
| The control knob turns a full circle quickly during a programme. | The control knob was not in the expected position when automatically checked by the machine. |
Manual
Hoover Washing Machine Manual PDF
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