|Error 0||Faulty module or wiring|
|Error 1||Open circuit Door Interlock|
|Error 2||Fill time out, Pressure stat or pressure chamber.|
|Error 3||Drain time-out, blocked filter, Pressure stat stuck.|
|Error 4||Anti flood Pressure stat, faulty inlet valve.|
|Error 5||NTC fault or module.|
|Error 6||Faulty module or wiring.|
|Error 7||Motor fault.|
|Error 8||Tacho fault.|
|Error 9||Short circuit motor triac on module.
|Error 10||Programme Selector.|
|Error 12||Communication error between boards and wiring.|
|Error 13||Communication error between boards and wiring.|
|1||Door Interlock/Door Switch|
|2||Filling time-out or Solenoid Valve etc.|
|3||Pump time-out (3 mins) exceeded|
|4||Overfill (i.e. Blocked air chamber/faulty solenoid valve)
|7||Motor jammed/Drum Shaft jammed/Tacho generator fault
|9||Faulty TRIAC on main board|
|10||Faulty program selector / wiring|
|11||Faulty dryer board or wiring (Latest Interact models)
|E:00||Faulty Module (Coreboard)|
|E:04||Anti-flood on Pressure s/w or Inlet valve blocked|
|E:07||Motor jammed or Interlock fault|
|E:09||Motor triac failure on Coreboard|
|E:10||Motorised Selector s/w fault or open-circuit drum sensor device|
|E:11||Open circuit dryer heater or Dryer NTC or Dryer Module|
|E:12||Communication error between both boards
|E:13||Communication error between both boards
|E:14||Faulty Coreboard or water heater/NTC fault|
|E:15||Coreboard not programmed|
|E:16||Water heater element insulation fault|
|E:17||No signal from tacho generator|
|E:18||Faulty Coreboard or wiring
|TR1||Motor fault (Brushes - commutator)|
|TR2||Hot solenoid valve|
|TR3||Cold solenoid valve|
|TR6||Wash (recycling) Pump|
|TR7||Wash Programme Selector (Stepper Timer Unit)|
Cleaning and Routine Maintenance
Do not use alcohol-based scourers and /or thinners on the outside of your washing machine, just a wipe with a damp cloth will suffice. The washing machine needs very little maintenance:
- Cleaning the drawer compartments.
- Cleaning the filter.
- Cleaning the door glass.
Cleaning the drawer
Clean the compartments occasionally to remove detergents and additives.
- To do this you just need to pull the drawer out firmly from the machine, but without forcing it.
- Clean the compartments and the syphon cap under running water.
- Replace the drawer.
Cleaning the filter
The washing machine is fitted with a special filter to prevent items such as coins, buttons, etc. blocking the discharge hose. These may be retrieved by:
- Removing the kickplate by gently pulling it from the bottom in an outwards and upwards direction.
- Use the kickplate to collect the water still in the filter.
- Turn the filter anticlockwise, remove it and clean it.
After cleaning, return to it’s original position and lock by turning clockwise. Replace the kickplate. We recommend that the filter be cleaned frequently, at least once a month.
Hoover Washing Machine Troubleshooting
Before calling GIAS Service for technical advice please run through the following checklist. A charge will be made if the machine is found to be working or has been installed incorrectly or used incorrectly.
|Does not work on any programme||Plug not in socket.||Plug it in.|
|Not switched on.||Switch on.|
|Power failure.||Check and refer to ‘Power Failure’ section.|
|Door open.||Close door.|
|RCD tripped (trip switch)||Reset RCD.|
|Does not fill with water||Water supply turned off.||Turn on water supply.|
|Programme selector not correctly positioned.||Position programme selector correctly.|
|Water does not drain away||Kink in discharge hose.||Straighten discharge hose.|
|Foreign bodies in filter.||Examine filter.|
|The machine has been plumbed in incorrectly.||Check installation.|
|Water on floor around the washing machine.||Leaking gasket between tap and water inlet hose.||Replace gasket and tighten connection.|
|Strand of clothing or dirt between door rubber gasket and door glass.||Re-load the machine and keep rubber door gasket/door glass clean.|
|Incorrect plumbing.||Check plumbing.|
|Does not spin.||Water has not yet drained away.||Wait a few minutes for machine to empty.|
|‘Spin Cancel’ option selected.||Check.|
|Unbalanced load.||Rearrange load evenly.|
|Machine vibrates a lot during spin.||Washing machine not completely level.||Adjust the special adjustable feet.|
|Load not distributed evenly.||Rearrange the laundry evenly.|
|Transit brackets not removed.||Remove transit brackets.|
|Door will not open.||Two minutes have not elapsed since the programme finished.||Wait two minutes.|
|The control knob turns a full circle quickly during a programme.||The control knob was not in the expected position when automatically checked by the machine.||Note: This action is normal if the knob has been moved accidentally during a cycle.|