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Hotpoint Refrigerator Error Codes
Hotpoint Refrigerator Error Codes

Hotpoint Refrigerator Error Codes



FAULT CODECAUSECORRECTIVE ACTION
F 01Compressor Relay Sticking• Check for moisture on module, check connections especially on connector E1; • Check compressor connections; • Refer to Diagnostic Manual 5407355; • Replace power module; • Replace compressor.
F 02Compressor Relay Open• Check module connections especially on connector E1; • Check resistance reading between pins 9 and 7 of connector E1; • Check that the compressor has not stopped due to over-temperature conditions (thermal cut-out open); • Replace power module; • Replace compressor.
F 03Faulty Power ModuleReplace power module.
F 04Evaporator Fan Motor Not Running• Check module connector E1; • Check resistance reading between pins 1 and 8 of connector E1; • Check the connection of the evaporator fan motor to the freezer compartment wiring junction box; • Replace evaporator fan assembly; • Replace power module.
F 05Electronic/Motorised Baffle Does Not Open/Close• Check module connector E2; • Check baffle connection to the connector block foamed in behind the multi-flow unit; • Replace baffle; • Replace power module.
F 06Defrost Heater Triac Short-Circuit• Check module connector E1; • Check resistance reading between pins 2 and 6 of connector E1; • Check defrost heater connections and freezer compartment wiring junction box; • Replace defrost heaters; • Replace power module.
F 07Defrost Heaters• Check module connector E1; • Check resistance reading between pins 2 and 6 of connector E1; • Check defrost heater and gutter heater connections and freezer compartment wiring junction box; • Check that the thermal fuses are not open circuit; • Replace defrost heaters; • Replace power module.
F 09Module not programmed• Re-programme module with correct settings file; • Replace power module.
F 14Faulty power moduleReplace power module
F 20All fridge lamps fail to illuminate• Check module connector E1; • Check resistance reading between pins 3 and 4 of connector E1; • Replace lamps; • Replace power module.
F 21NTC ambient sensor on power module faultyReplace power module.
F 22Fridge air NTC sensor open / short circuit• Check module connector E4; • Check NTC sensor, ensuring that the values read between pins 3 and 4 of connector E4 is compatible with the values in the “Sensor Resistance Table” on page 34, (also heat the sensor by holding it with your hand / fingers where possible and check the change in the resistance value);
F 24Freezer air NTC sensor open / short circuit• Check module connector E4; • Check NTC sensor, ensuring that the values read between pins 5 and 6 of connector E4 is compatible with the values in the “Sensor Resistance Table” on page 34, (also heat the sensor by holding it with your hand / fingers where possible and check the change in the resistance value);
F 25Freezer evaporator NTC sensor open / short circuit• Check module connector E4; • Check NTC sensor, ensuring that the values read between pins 1 and 2 of connector E4 is compatible with the values in the “Sensor Resistance Table” on page 34, (also heat the sensor by holding it with your hand / fingers where possible and check the change in the resistance value);
Description of the appliance
Description of the appliance

Hotpoint Refrigerator Troubleshooting

If the appliance does not work, before calling for Assistance (see Assistance), check for a solution from the following list.

MalfunctionsPossible causes / Solutions
The internal light does not illuminate.The plug has not been inserted into the electrical socket, or not far enough to make contact, or there is no power in the house.
The refrigerator and the freezer do not cool well.The doors do not close properly or the seals are damaged. • The doors are opened too frequently. • The TEMPERATURE ADJUSTMENT knob is not in the correct position • The refrigerator or the freezer have been over-filled.
The food inside the refrigerator is beginning to freeze.• The TEMPERATURE ADJUSTMENT knob is not in the correct position. • The food is in contact with the back inside wall of the refrigerator.
The motor runs continuouslyThe door is not closed properly or is continuously opened. • The outside ambient temperature is very high. • The thickness of the frost exceeds 2-3 mm (see Maintenance).
The appliance makes a lot of noise.• The appliance has not been installed on a level surface (see Installation). • The appliance has been installed between cabinets that vibrate and make noise. • The internal refrigerant makes a slight noise even when the compressor is off. This is not a defect, it is normal.
There is water at the bottom of the refrigerator.The water discharge hole is blocked (see Maintenance).
Excess moisture / Ice at rear of the FridgeExcess moisture / Ice will occur if the Larder door is opened for prolonged periods. This will disappear once the door is closed and the Larder allowed to defrost and drain the moisture away. This is normal for cooling function of the Larder compartment, especially in summer period.
Warm FridgeIf room temperature is 16 C or lower, (for example the product is located in a garage or out building), for the refrigerator to operate correctly the “Fast Freeze switch” must be in the ‘ON’ position (see pag 7 for details)
The back wall of the refrigator unit is covered in frost or droplets of waterThis shows the appliance is operating normally

Hotpoint Refrigerator Manual PDF

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