Hotpoint Washing Machine Error Codes – Easy Solutions

Hotpoint corporation was established in 1911 and is a British-owned domestic appliance brand that started more than 100 years ago. Currently, the brand is co-owned by the original owners and Whirlpool. With the right to work in Europe and China, the brand has grown a great deal since moving into new territories.

Currently, the company offers a wide range of products that include electric iron, electric cookers, and so much more. Working on a selected kitchen appliance niche they focus mostly on residential electronics that are focused on getting your daily chores done in a more efficient and effective manner.

Hotpoint washing machine error codes are listed down to help ensure you never have to waste time getting to the root of the issue you are facing. With an error code list, you can easily find out the issue and get the error fixed in no time. Making sure your Hotpoint washing machine keeps running without an issue.

Codes List

Error CodesProblem
F01Circuit board fault. This usually happens when you cannot select one or more functions
F02Motor fault. A good indicator of a motor fault would be if the drum is not rotating during a washing cycle
F03Temperature sensor fault. A temperature sensor fault could be due to the heating element not coming on.
F04Blockage or pump issue. In most cases of a blockage or pump problem, the door will not open or, if it can be opened, you’ll see some water inside the drum.
F06Door lock problem. If the door won’t open it could be a problem with the door lock mechanism.
F07Circuit board and/or heating element fault. A common sign of this would be the machine stopping mid way through its cycle, not heating the water, and the pump sometimes running continuously.
F08Heating element fault. A common sign of this would be the machine stopping mid way through its cycle, not heating the water, and the pump sometimes running continuously.
F09Software error. Usually indicated by multiple flashing lights on the washing machine.
F11Pump fault. Signs include water remaining in the machine and/or not pumping out.
F12Control error. The machine will not turn on if you have a control error fault.
F13Temperature sensor fault. Your Hotpoint washing machine and dryer won’t dry clothes properly or at all if it has a temperature sensor fault.
F15Heater fault. A heater fault for washing machines and washer dryers indicates that the machine isn’t heating or drying clothes.
F16Drum lock sensor fault. This error code means that the sensor controlling the position the drum stops in is not operating properly.
F18Data error. The display and/or functions may not work properly.
F19Fan motor or heating element error. Machine will not dry properly or at all

Control Panel

Hotpoint Washing Machine
Hotpoint Washing Machine

DOOR LOCKED indicator light

The lit symbol indicates that the door is locked. To prevent any damage, wait until the symbol turns off before opening the door (wait approximately 3 minutes). To open the door while a cycle is in progress, press the START/PAUSE button; if the DOOR LOCKED symbol is switched off the door may be opened (wait approximately 3 minutes).

Hotpoint Washing Machine Error Codes - How to fix it?
Hotpoint Washing Machine Error Codes – How to fix it?


Your washing machine could occasionally fail to work. Before contacting the Technical Assistance Service make sure that the problem cannot be solved easily using the following list.

The machine does not switch on.1. The appliance is not plugged into the socket fully, or not enough to make contact. 2. There is no power to the socket, or the fuse has blown in the mains plug.
The wash cycle does not start.1. The door is not closed properly. 2. The ON/OFF button has not been pressed. 3. The START/PAUSE button has not been pressed. 4. The water tap has not been turned on to allow water to flow into the machine. 5. A delayed start has been set.
The machine does not fill with water or ‘H20’ flashes in the display.1. The water inlet hose is kinked. 2. The water inlet hose is not connected to the water supply. 3. The water pressure is too low. 4. The water tap has not been turned on to allow water to flow into the machine.
The machine continuously fills with water and continually drains away or Water left in the drum or Stuck on wash.The top of the drain hose is too low - It must be fitted at a height between 65 and 100 cm from the floor.
The machine does not drain or spin - (error lights flashing).1. The Pump filter is blocked. 2. The drain hose is kinked. 3. New Installation - The blanking cap or spigot has not been removed if connected under a sink. 4. The drain hose or sink trap is blocked.
The machine does spin.The Spin Speed is set to “OFF”
The programme takes too long.Programme times will vary due to water pressure, the incoming water temperature and if the wash load goes out of balance. This will increase the programme times accordinglyç
The Display sticks at one ‘time to end’ for more than 1 Minute or the Display changes the estimated ‘Time to End’ during the programme.The display time is for guidance only - it is not a precise time to finish and may vary.
The machine vibrates a lot during the spin cycle.The feet have not been adjusted, enabling the machine to rock.
The machine is noisy.There will always be some motor, pump and drum noise during spin.
The machine wont spin properly.Out of Balance detected when attempting to go into a spin cycle - If this happens the machine will continue to try to repeat the distribution of the load required before the machine will go into higher spin speeds - This will increase the programme time accordingly.
The machine leaks from the dispenser.The dispenser drawer is blocked with detergent and requires cleaning.
The machine leaks (other than dispenser).The fill hose is loose, check both the cabinet and tap ends.
The option lights and the START/ PAUSE indicator light are flash rapidly and an error code appears on the display (eg F-01, F-..).Switch off the machine and unplug it, wait for approximately 1 minute and then switch back on again. If the problem persists contact Technical Assistance Centre.
The machine smells.The machine requires a service wash. Run a “Auto Clean” wash cycle with detergent and no laundry.
The machine door cannot be opened.The door will not open until the door lock indicator light goes out shortly after the program has finished.
Door Seal damaged at the bottom.The door seal has drainage holes at the bottom - This is normal.
The water level is too low when the machine is washing.The water level is correct if it can be seen at the bottom of the door.
There is too much foam.The detergent is not suitable for machine washing (it should display the text ‘for washing machines’ or ‘hand and machine wash’ or the like).
After completing the programme, or before starting a programme, the machine has turned itself off (no lights).To comply with new energy saving regulations the machine is fitted with an automatic standby system. Press ‘ON/OFF’ button for 3 seconds to activate the machine, it can then either be switched off or a new programme selected.


Hotpoint Washing Machine Manual PDF

Dylan Joseph
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