Hulu Error Codes List: Understanding and Troubleshooting

Hulu is a US subscription streaming service that is mostly owned by the Walt Disney Company. Launched in 2007 Hulu offers a wide range of films and television series by 20th Century Studios, Disney Television, Searchlight Pictures, ABC, Freeform, FX Networks, and Hulu original programming.

What was initially established as a joint venture between NBC Universal, Province Equity Partners, and News Corporation and later Walt Disney Company – showcased shows from respective television networks. It was not until 2010 that Hulu started a subscription service that was initially called Hulu Plus. featuring full seasons and undelayed access to the latest episodes. In 2017 the company launched Hulu with Live TV, featuring linear television channels that landed them more than 46.2 million subscribers.

When facing an error code we suggest you grab a pen and paper to note down the code rather than pressing various buttons on your device. This way you will not risk causing any further damage and will be able to find out the exact issue using the common error code list for Hulu error codes listed below. Once you nail down the issue you can easily fix the issue yourself, or call in help. Either way, knowing the issue can help you resolve the matter efficiently and effectively.

Codes List

Error CodesSolution
p-edu103Digital Media Player Issue
error 500Server issue, check internet connection.
rununck13Buffering and Playback Issue
5003Playback Issue. Delete and reinstall the Hulu app.
error 1Internet connection issue, reinstall Hulu app.
p-dev329Digital Media Player Issue
error 3Internet connection issue, reinstall Hulu app.
p-dev320Digital Media Player Issue
error 5Internet connection issue, reinstall Hulu app.
p-dev313Digital Media Player Issue
error 16Invalid region issue, turn off vpn.
rununk13Buffering and Playback Issue
error 400Account issue, reinstall Hulu app.
503Playback Issue. Delete and reinstall the Hulu app.
BYA-403-007Playback of Hulu service issue, check internet connection.
2-2258584dPlayback failure. Uninstall and reinstall the Hulu app
HDCPAnti-piracy issue, unplug HDMI cable and TV or streaming device then plug back in, try a different HDMI, try different TV or monitor.
cdn-2-b9dc9e4bPlayback failure. Uninstall and reinstall the Hulu app
P-TS207Changing the password on your account.
TS207Reinstall Hulu app.
metadata-2-1EB500BDPlayback failure. Uninstall and reinstall the Hulu app
P-DEV320Perform a power-cycle. Power off the modem and router (skip this step if you’re using cellular data on a mobile device)
ba33 f348Playback of Hulu service issue, check internet connection.
2-1874c57cPlayback failure. Uninstall and reinstall the Hulu app
P-EDU101Digital Media Player Issue
3001Error Code 3001 - Cannot use media playback, check web browser. Try to toggle DRM off/on to see if that makes Firefox (re)load DRM components. Options/Preferences -> General: Play DRM

These are the most common fixes for Hulu error codes

  • Restart your streaming device.
  • Restart your home network devices.
  • And then Unplug your streaming device and home network devices, leave them unplugged for about a minute, then plug them back in.
  • Switch from a wireless to a wired network connection.
  • Update your Hulu app, or try reinstalling it.
  • Ensure your streaming device is also fully updated.
  • Most Hulu issues can be solved by performing those basic tasks, but an error code can help you zero in on the problem a lot better.

Troubleshooting

Hulu Troubleshooting
Hulu Troubleshooting

Are you experiencing any of the following behaviors while watching Hulu?

  • Buffering
  • Connection errors
  • Freezing videos
  • Poor video quality
  • Skipping
  1. Fully close the Hulu app: Start by fully exiting Hulu (and all other apps or programs running in the background), then try opening Hulu again.
  2. Perform a power cycle: Turn off your device (and the modem and router, if applicable). Wait a few minutes, then power back up.
  3. Check your connection: Run a speed test on your device and compare your results with our recommendations.
  4. Improve your connection: If the speeds fall short of our recommendations, there are steps you can take to help improve your connection.
  5. Test other apps or programs on your device: If you notice similar issues, it may be due to poor connectivity. Contact your internet service provider for more information on how to improve your connection.
  6. Check for app and system updates: To check for Hulu updates, visit your device’s app store. To check for system updates, visit your device’s settings menu.
  7. Clear cache and data: You can typically clear cache/data via your device’s settings menu. This step removes temporary files to help free up needed space.
  8. Uninstall/reinstall Hulu: On select devices, you can uninstall and reinstall the Hulu app to help alleviate any streaming issues.

About Hulu: Hulu is the leading premium streaming service offering live and on-demand TV and movies, with and without commercials, both in and outside the home. Launched in 2008, Hulu is the only service that gives viewers instant access to current shows from every major U.S. broadcast network; libraries of hit TV series and films.

source: help.hulu.com
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