Kenmore washing machine error codes are indispensable for users to promptly evaluate their appliance’s condition. These codes pinpoint performance-related issues, facilitating maintenance or the request for technical assistance as needed. A clear understanding of these error codes is vital for Kenmore washing machine users.
Codes List
Error Codes | Possible Causes |
---|---|
03 | |
L3 | |
dE | The lid is not closed properly. |
dL | Lid lock switch error |
FE | Water level is too high due to a faulty water valve. |
E6 | Clutch error |
UE | |
tE | Thermistor error |
PE | The water level sensor is not working correctly. |
LE | Thermal overload protection circuit in the motor has been tripped. |
Problems and Solutions
Problem: Rattling and clanking noise
Possible Causes: Foreign objects, such as keys, coins, or safety pins, may be in tub or pump.
Solutions: Stop washer and check tub for foreign objects. If noise continues after the washer is restarted, call for service.
Problem: Rattling and clanking noise
Possible Causes: Heavy wash loads may produce a thumping sound.
Solutions: This is normal. If sound continues, the washer is probably out of balance. Stop and redistribute the wash load.
Problem: Vibrating noise
Possible Causes:
- Wash load may be unevenly distributed in the tub.
- Not all leveling feet are resting firmly on the floor.
- Floor not rigid enough.
Solutions:
- Stop washer and rearrange the wash load.
- Adjust the leveling feet. Make sure all four feet are in firm contact with the floor while the washer is in the spin cycle with a load.
- Make sure that the floor is solid and does not flex. Refer to Flooring in the Installation section.
Problem: Water leaking around washer
Possible Causes:
- Fill hose connection is loose at tap or washer.
- House drain pipes are clogged.
- Large items such as pillow and blanket over the tub.
Solutions:
- Check hoses. Check and tighten hose connections.
- Unclog drain pipe. Contact a plumber if necessary.
- Check the cycle. If you wash large items, use BULKY/BEDDING cycle.
- Stop washer and check the load position. Lay bulky items into the tub.
Problem: Excessive sudsing
Possible Causes: Too much detergent or incorrect detergent.
Solutions: Reduce detergent amount or use low-sudsing detergent.
Problem: Wash cycle time is longer than usual
Possible Causes: The washer automatically adjusts the wash time for the amount of laundry, water pressure, water temperature, and other operating conditions.
Solutions: This is normal. The washer adjusts cycle time automatically to provide optimal results for the selected cycle.
Problem: Staining
Possible Causes:
- Laundry products were added directly to the tub or onto the laundry.
- Washer not unloaded promptly.
- Laundry not sorted properly.
Solutions:
- Load the laundry products into the dispenser.
- Always remove items from the washer as soon as the cycle is completed.
- Always wash dark colors separately from light colors and whites to prevent discoloration. If possible, do not wash heavily soiled items with lightly soiled ones.
Problem: Wrinkling
Possible Causes:
- Washer not unloaded promptly.
- Washer overloaded.
- Hot and cold water inlet hoses are reversed.
Solutions:
- Always remove items from the washer as soon as the cycle is completed.
- The washer can be fully loaded, but the tub should not be tightly packed with items. The lid of the washer should close easily.
- Hot water rinse can set wrinkles in garments. Check the inlet hose connections.
NOTE: If an error message is displayed for 4 minutes, the water in the tub will automatically drain. An alarm will sound 1 minute prior to draining and the original error code will continue to be displayed.
Control Panel
Troubleshooting
Problem: Washer won’t operate
Possible Causes:
- Control panel is asleep
- Washer is unplugged
- Water supply is turned off
- Controls are not set properly
- Lid is open-safety feature prevents the washer from filling and operation when lid is up
- Circuit breaker/fuse is tripped/blown
- Electronics need to be reset
- START was not pressed after a cycle was set
- Extremely low water pressure
- Washer is too cold
Solutions:
- This is normal. Press POWER
- Make sure cord is plugged securely into a working outlet
- Turn both hot and cold faucets fully on
- Make sure the cycle was set correctly, close the lid and press START
- Close lid and reset cycle, to the beginning if necessary
- Check house circuit breakers/fuses. Replace fuses or reset breaker. The washer should have a dedicated circuit
- Press the POWER button, then reselect the desired cycle and press the START/PAUSE button
- Press the POWER button then reselect the desired cycle and press the START/PAUSE button
- Check another faucet in the house to make sure that household water pressure is adequate
- If the washer has been exposed to temperatures below reezing for an extended period of time, allow it to warm up before pressing POWER. Otherwise, the display will not come on.
Problem: Washer not filling
Possible Causes:
- Filter clogged or fill hoses may be kinked
- Energy efficiency
- Insufficient water supply
- The washer lid is open
- Incorrect fill hose connection
- Water fill optimization
Solutions:
- Make sure that filters (blue and orange screens must be free of solids) on the unit are not clogged
- This is an energy-efficient washer
- Make sure that the water supply is turned on
- The washer lid must be closed for all washer cycle operations
- Make sure that the fill hoses connect the hot water supply to the hot inlet on the washer, and the cold water supply to the cold inlet on the washer
- Water may not cover the top level of the clothes. This is normal for this high-efficiency washer
Problem: Washer will not drain water
Possible Causes:
- Kinked drain hose
- Drain located higher than 8′ above floor
Solutions:
- Ensure that the drain hose is not kinked
- Make sure the drain hose is no higher than 96″ above the bottom of the washer
Problem: Water leaks every load
Possible Causes: Hoses not installed correctly
Solutions: Check all fill and drain hose connections to ensure that they are tight and secure
Problem: Water leaks
Possible Causes: Oversudsing of detergent
Solutions: Oversudsing may create leaks, and may be caused by the type and amount of detergent used. High-efficiency detergent is recommended. Make sure that detergent and any additives are put into the correct dispenser compartments. Follow the detergent manufacture’s recommendations for the amount of detergent, but try using less detergent, especially if home water conditioning or water softening units are used.
Manual Pdf
Kenmore Washing Machine Manual PDF
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