Kenmore Washing Machine Error Codes (Simple Solutions)

Kenmore washing machine error codes are indispensable for users to promptly evaluate their appliance’s condition. These codes pinpoint performance-related issues, facilitating maintenance or the request for technical assistance as needed. A clear understanding of these error codes is vital for Kenmore washing machine users.

Codes List

Error CodesPossible Causes
03
  • Drain pump filter clogged.

  • Drain hose is bent, pinched, or clogged.

  • Drain pump failed.
  • L3
  • Water supply taps are not open fully.

  • Water line hoses are kinked, pinched, or bent.

  • Water inlet filters are clogged.

  • Water pressure to tap or house is too low.
  • dEThe lid is not closed properly.
    dLLid lock switch error
    FEWater level is too high due to a faulty water valve.
    E6Clutch error
    UE
  • Load is too small.

  • Load is out of balance.
  • tEThermistor error
    PEThe water level sensor is not working correctly.
    LEThermal overload protection circuit in the motor has been tripped.

    Problems and Solutions

    Kenmore Washing Machine
    Kenmore Washing Machine

    Problem: Rattling and clanking noise

    Possible Causes: Foreign objects, such as keys, coins, or safety pins, may be in tub or pump.

    Solutions: Stop washer and check tub for foreign objects. If noise continues after the washer is restarted, call for service.

    Problem: Rattling and clanking noise

    Possible Causes: Heavy wash loads may produce a thumping sound.

    Solutions: This is normal. If sound continues, the washer is probably out of balance. Stop and redistribute the wash load.

    Problem: Vibrating noise

    Possible Causes:

    1. Wash load may be unevenly distributed in the tub.
    2. Not all leveling feet are resting firmly on the floor.
    3. Floor not rigid enough.

    Solutions:

    1. Stop washer and rearrange the wash load.
    2. Adjust the leveling feet. Make sure all four feet are in firm contact with the floor while the washer is in the spin cycle with a load.
    3. Make sure that the floor is solid and does not flex. Refer to Flooring in the Installation section.

    Problem: Water leaking around washer

    Possible Causes:

    1. Fill hose connection is loose at tap or washer.
    2. House drain pipes are clogged.
    3. Large items such as pillow and blanket over the tub.

    Solutions:

    1. Check hoses. Check and tighten hose connections.
    2. Unclog drain pipe. Contact a plumber if necessary.
    3. Check the cycle. If you wash large items, use BULKY/BEDDING cycle.
    4. Stop washer and check the load position. Lay bulky items into the tub.

    Problem: Excessive sudsing

    Possible Causes: Too much detergent or incorrect detergent.

    Solutions: Reduce detergent amount or use low-sudsing detergent.

    Problem: Wash cycle time is longer than usual

    Possible Causes: The washer automatically adjusts the wash time for the amount of laundry, water pressure, water temperature, and other operating conditions.

    Solutions: This is normal. The washer adjusts cycle time automatically to provide optimal results for the selected cycle.

    Problem: Staining

    Possible Causes:

    1. Laundry products were added directly to the tub or onto the laundry.
    2. Washer not unloaded promptly.
    3. Laundry not sorted properly.

    Solutions:

    1. Load the laundry products into the dispenser.
    2. Always remove items from the washer as soon as the cycle is completed.
    3. Always wash dark colors separately from light colors and whites to prevent discoloration. If possible, do not wash heavily soiled items with lightly soiled ones.

    Problem: Wrinkling

    Possible Causes:

    1. Washer not unloaded promptly.
    2. Washer overloaded.
    3. Hot and cold water inlet hoses are reversed.

    Solutions:

    1. Always remove items from the washer as soon as the cycle is completed.
    2. The washer can be fully loaded, but the tub should not be tightly packed with items. The lid of the washer should close easily.
    3. Hot water rinse can set wrinkles in garments. Check the inlet hose connections.

    NOTE: If an error message is displayed for 4 minutes, the water in the tub will automatically drain. An alarm will sound 1 minute prior to draining and the original error code will continue to be displayed.

    Control Panel

    Kenmore Washing Machine Control Panel

    Troubleshooting

    Problem: Washer won’t operate

    Possible Causes:

    1. Control panel is asleep
    2. Washer is unplugged
    3. Water supply is turned off
    4. Controls are not set properly
    5. Lid is open-safety feature prevents the washer from filling and operation when lid is up
    6. Circuit breaker/fuse is tripped/blown
    7. Electronics need to be reset
    8. START was not pressed after a cycle was set
    9. Extremely low water pressure
    10. Washer is too cold

    Solutions:

    1. This is normal. Press POWER
    2. Make sure cord is plugged securely into a working outlet
    3. Turn both hot and cold faucets fully on
    4. Make sure the cycle was set correctly, close the lid and press START
    5. Close lid and reset cycle, to the beginning if necessary
    6. Check house circuit breakers/fuses. Replace fuses or reset breaker. The washer should have a dedicated circuit
    7. Press the POWER button, then reselect the desired cycle and press the START/PAUSE button
    8. Press the POWER button then reselect the desired cycle and press the START/PAUSE button
    9. Check another faucet in the house to make sure that household water pressure is adequate
    10. If the washer has been exposed to temperatures below reezing for an extended period of time, allow it to warm up before pressing POWER. Otherwise, the display will not come on.

    Problem: Washer not filling

    Possible Causes:

    1. Filter clogged or fill hoses may be kinked
    2. Energy efficiency
    3. Insufficient water supply
    4. The washer lid is open
    5. Incorrect fill hose connection
    6. Water fill optimization

    Solutions:

    1. Make sure that filters (blue and orange screens must be free of solids) on the unit are not clogged
    2. This is an energy-efficient washer
    3. Make sure that the water supply is turned on
    4. The washer lid must be closed for all washer cycle operations
    5. Make sure that the fill hoses connect the hot water supply to the hot inlet on the washer, and the cold water supply to the cold inlet on the washer
    6. Water may not cover the top level of the clothes. This is normal for this high-efficiency washer

    Problem: Washer will not drain water

    Possible Causes:

    1. Kinked drain hose
    2. Drain located higher than 8′ above floor

    Solutions:

    1. Ensure that the drain hose is not kinked
    2. Make sure the drain hose is no higher than 96″ above the bottom of the washer

    Problem: Water leaks every load

    Possible Causes: Hoses not installed correctly

    Solutions: Check all fill and drain hose connections to ensure that they are tight and secure

    Problem: Water leaks

    Possible Causes: Oversudsing of detergent

    Solutions: Oversudsing may create leaks, and may be caused by the type and amount of detergent used. High-efficiency detergent is recommended. Make sure that detergent and any additives are put into the correct dispenser compartments. Follow the detergent manufacture’s recommendations for the amount of detergent, but try using less detergent, especially if home water conditioning or water softening units are used.

    Manual Pdf

    Kenmore Washing Machine Manual PDF

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