LG Group is one of the leading electrical appliance manufacturers and suppliers that started with the name Lucky Goldstar. The company is commonly referred to as LG in the market, as you can easily find a wide range of selections when it comes to choosing the right appliance for you.
Based in South Korea the company has gone through many changes that helped achieve one of the top tanks in the world. Currently, LG offers a lot more than services, along with everyday appliances such as fridges, washing machines, AC, and so on.
When using any electrical appliance it is common to find an error code in one of them. There is no need to panic, as all you have to do is to simply note down the code and match the code to the issue using the LG washing machine error codes listed below.
Codes List
| Error Codes | Solution |
|---|---|
| IE | Water supply is not adequate in area. Check another tap in the house. |
| OE | Drain hose is kinked or clogged. Clean and straighten the drain hose. |
| UE | Load is too small. Front Load Washer Out of Balance. |
| dE | Ensure door is not open. Close the door completely. If ‘dE ,dE 1 ,dE 2 ’ is not released, call for service. |
| dE 1 | Ensure door is not open. Close the door completely. If ‘dE ,dE 1 ,dE 2 ’ is not released, call for service. |
| dE 2 | Ensure door is not open. Close the door completely. If ‘dE ,dE 1 ,dE 2 ’ is not released, call for service. |
| tE | Unplug the power plug and call for service |
| FE | Water overfills due to the faulty water valve. Close the water tap. Unplug the power plug. |
| PE | Water level sensor has malfunctioned. Close the water tap. Unplug the power plug. |
| LE | Over load in motor. Allow the washing machine to stand for 30 minutes to allow the motor to cool, then restart the cycle. |
| AE | Water leaks. |
| DE | The lid is not closed properly. Make sure that the lis is closed properly and press the START/PAUSE button. After starting a cycle, it may take a few moments before the tub begins to turn or spin. |
| dL | The lid is not closed properly. Make sure that the lid is closed properly and press the START/STOP button. |
| dr | Special Drain Feature. If the washer is paused during a cyclefor more than five minutes, the cycle will be cancelled and any water remaining in the tub will be drained. |
| ub | The washer has detected an out of balance load. If the washer detects a load that is too far out of balance to spin, it will display this code while it is attempting to rebalance the load. |
| E6 | Clutch error. Mechanical failure. Unplug the washer and call for service. |
| dHE | Control Error. Unplug power plug and call for service. |
| PF | The washer experienced a power failure. |
| CE | Over load in motor |
| DE | Draining Error |
| tE, TE1, TE2, TE3, TE4 | Heating Error. There is an issue with thermistor. |
| EHE - ELE | Heater Error. This indicates an issue with the heating element. |
Code: IE
Reason:
- Water supply is not adequate in area
- Water supply taps are not completely open
- Water inlet hose(s) are kinked
- The filter of the inlet hose(s) are clogged
- If water leakage occurred in the inlet hose, indicator ‘A ’ will become red
Solution:
- Check another tap in the house
- Fully open tap
- Straighten hose
- Check the filter of the inlet hose
Code: OE
Reason:
- Drain hose is kinked or clogged
- The drain filter is clogged
Solution:
- Clean and straighten the drain hose
- Clean the drain filter
Code: UE
Reason:
- Load is too small
- Load is out of balance
- The appliance has an imbalance detection and correction system. If individual heavy articles are loaded (e.g. bath mat, bath robe, etc.) this system may stop spinning or even interrupt the spin cycle altogether
- If the laundry is still too wet at the end of the cycle, add smaller articles of laundry to balance the load and repeat the spin cycle
Solution:
- Add 1 or 2 similar items to help balance the load
- Add 1 or 2 similar items to help balance the load
- Rearrange load to allow proper spinning
- Rearrange load to allow proper spinning
Code: dE, dE 1, dE 2
Reason: Ensure door is not open
Solution:Close the door completely. If ‘dE ,dE 1 ,dE 2 ’ is not released, call for service
Codes: tE
Solution: Unplug the power plug and call for service
Code: FE
Reason: Water overfills due to the faulty water valve
Solution:
- Close the water tap.
- Unplug the power plug.
- Call for service
Code: PE
Reason: Water level sensor has malfunctioned
Solution:
- Close the water tap.
- Unplug the power plug.
- Call for service
Code: LE
Reason: Over load in motor
Solution: Allow the washing machine to stand for 30 minutes to allow the motor to cool, then restart the cycle
Code: AE
Reason: Water leaks
Solution: Call for service
Code: DE
Possible Cause: The lid is not closed properly
Solution: Make sure that the lis is closed properly and press the START/PAUSE button. After starting a cycle, it may take a few moments before the tub begins to turn or spin. The washer will not spin unless the lis is locked. If the lis is closed and the lid lock error message is displayed, call for service.
Code: dL
Possible Cause: The lid is not closed properly
Solution:Make sure that the lid is closed properly and press the START/STOP button. The washer will not operate unless the lid is locked. Make sure that nothing is caught under the lid, including material or clothing. Make sure that the latch mechanism is fully retracted. If the lid is closed and the lid lock error message is displayed, call for service.
Code: dr
Possible Cause: Special Drain Feature
Solution: If the washer is paused during a cyclefor more than five minutes, the cycle will be cancelled and any water remaining in the tub will be drained.
Code: ub
Possible Cause: The washer has detected an out of balance load
Solution: If the washer detects a load that is too far out of balance to spin, it will display this code while it is attempting to rebalance the load. The waher will add water and try to redistribute the load automatically. As a result, the cycle will take longer than initially estimated. This display is for your informatin only, and no action is required.
Code: E6
Possible Cause: Clutch error
Solution: Mechanical failure. Unplug the washer and call for service.
Code: dHE
Reason: Control Error
Solution:Unplug power plug and call for service
Code: PF
Reason:The washer experienced a power failure
Code: CE
Reason:Over load in motor
Symptom and Solution
How Do I Reset my LG Washing Machine?
Press POWER to turn the washer off. Unplug the washer from the power outlet or turn the circuit breaker to the unit off. With the power disabled, press and hold the START/PAUSE button for 5 seconds. Plug the washer back in, or turn the circuit breaker back on.
Why is my LG washing machine not spinning or draining?
Unbalanced Load. One of the most common reasons your LG washer won't drain often results from an unbalanced load.
Troubleshooting Guide
This washing machine is equipped with automatic safety functions which detect and diagnose faults at an early stage and react appropriately. When the machine does not function properly or does not function at all, check the following points before you contact your service provider.
| Symptom | Possible Cause and Solution |
|---|---|
| Rattling and clanking noise | Foreign objects such as coins or safety pins maybe in drum or pump. Stop washer, check drum and drain filter. If noise continues after washer is restarted, call your authorised service centre. |
| Thumping sound | Heavy wash loads may produce a thumping sound. This is usually normal. If sound continues, washer is probably out of balance. Stop and redistribute wash load. |
| Vibrating noise | • Have all the transit bolts and packing been removed? If not removed during installation, refer to Installation guide for removing transit bolts. |
| Water leaks | -Fill hoses or drain hose are loose at tap or washer. Check and tighten hose connections. House drain pipes are clogged. -Unclog drain pipe. Contact plumber if necessary. |
| Oversudsing | Too much detergent or unsuitable detergent may cause excessive foaming which may result in water leaks. |
| Water does not enter washer or it enters slowly | Water supply is not adequate in area. Check another tap in the house. |
| Water in the washer does not drain or drains slowly. | Drain hose is kinked or clogged. Clean and straighten the drain hose. |
| Washer does not start | Electrical power cord may not be plugged in or connection may be loose. Make sure plug fits tightly in wall outlet. |
| Washer will not spin | Water supply tap is not turned on. Turn on water supply tap. |
| Door does not open | Once machine has started, the door cannot be opened for safety reasons. Check if the "Door Lock" icon is illuminated. You can safely open the door after the "Door Lock" icon turns off. |
| Wash cycle time delayed | The washing time may vary by the amount of laundry, water pressure, water temperature and other usage conditions. If an imbalance is detected or if the suds removing programme is on, the wash time shall be increased. |
| Fabric softener overflow | Too much softener may cause an overflow. Follow softener guidelines to ensure appropriate amount is used. Do not exceed the maximum fill line. |
| Softeners dispensed too early | Close the dispenser drawer slowly. Do not open the drawer during the wash cycle. |
Manual Pdf
How about DL, Please help me
Hi,
Error: dL
Possible Cause: The lid is not closed properly
Solution: Make sure that the lid is closed properly and press the START/STOP button. The washer will not operate unless the lid is locked. Make sure that nothing is caught under the lid, including material or clothing. Make sure that the latch mechanism is fully retracted. If the lid is closed and the lid lock error message is displayed, call for service.
Code looked like: t cl when first switched on. Message goes away and machine works normally. Anything to worry about?
To clean up the tub, please run the TUB CLEAN cycle.