Samsung Printer Error Codes



Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ and their meaning, and correct the problem, if necessary.

Samsung Color Laser Printer CLP Series Error Codes:

Samsung Color Laser Printer CLP Series Error Codes

Samsung Color Laser Printer CLP Series Error Codes

Error Message Solution
[yyy] Cassette OutThe tray cassette is not properly closed. To close the tray, lower the rear edge align it with the slot, and slide it into the printer.
[yyy] Paper EmptyThere is no paper in the tray. Load paper in the tray.
ADC Not Confirm ErrorThere is a problem in the ADC (Analog to Digital Converter) of your machine. Unplug the power cord and plug it back in. If the problem persists, contact the service representatives.
ADC Slope Error Cycle PowerThe temperature slope for ADC (Analog to Digital Converter) shows the value out of the normal range. Unplug the power cord and plug it back in. If the problem persists, contact the service representatives.
Adjusting... RegistrationThe machine is adjusting the color registration. Please, wait a few minutes.
CTD Calibration ErrorThe CTD (Color Toner Density) Calibration has invalid value. Unplug the power cord and plug it back in. If the problem persists, contact the service representatives.
Deve Motor LockedThere is a problem with the deve motor which moves the toner supply device. Unplug the power cord and plug it back in. If the problem persists, contact the service representatives.
Door OpenThe front cover or the top cover is not securely latched. Close the cover until it locks into place.
Duplex Jam 0 Check InsidePaper has jammed during duplex printing. It is applicable only for the machine with this feature. Clear the jam.
Duplex Jam 1 Open/Close DoorPaper has jammed during duplex printing. It is applicable only for the machine with this feature. Clear the jam.
Duplex Jam 2 Check InsidePaper has jammed during duplex printing. It is applicable only for the machine with this feature. Clear the jam.
Fuser Fan LockedThere is a problem with the fan for the fuser unit. Unplug the power cord and plug it back in. If the problem persists, contact the service representatives.
Humidity Open Cycle PowerThe humidity exceeds the normal range. Unplug the power cord and plug it back in. If the problem persists, contact the service representatives.
Humidity Out Cycle PowerThe humidity is fell under the normal range. Unplug the power cord and plug it back in. If the problem persists, contact the service representatives.
Inner Temp. Open Cycle PowerThe inner temperature of the machine is over the normal range.
Inner Temp. Short Cycle PowerThe inner temperature of the machine is under the normal range. Unplug the power cord and plug it back in. If the problem persists, contact the service representatives.
Install Transfer BeltThe transfer belt is not installed. Install a Samsung-genuine transfer belt.
Install TonerThe color toner cartridge which the arrow indicates is not installed. Install the corresponding toner cartridge with a Samsung-genuine cartridge.
Invalid TonerThe color toner cartridge which the arrow indecates is not suitable for your machine. Install the corresponding toner cartridge with a Samsung-genuine cartridge.
Invalid Transfer BeltThe transfer belt is not for your machine. Install the Samsung-Invalid genuine transfer belt for your machine.
IP ConflictThe network IP address you have set is being used by someone else. Check the IP address and reset it if necessary.
Load Manually Press Stop KeyThe multi-purpose tray is empty in manual feed mode.
Load [xxx] In [yyy]There is no correspondingpaper in the corresponding tray. Load corresponding paper in the corresponding tray.
Low Heat Error Cycle PowerThe fuser unit is low-heated. Unplug the power cord and plug it back in. If the problem persists, contact the service representatives.
Low PowerThe machine is in the previous stage of the power save mode. When data is received, it switches to on-line automatically.
LSU C-Hsync Err. Cycle PowerThere is a problem in the laser beam detecting device of the LSU (Laser Scanning Unit). Unplug the power cord and plug it back in. If the problem persists, contact the service representatives.
LSU C-Motor Err. Cycle PowerThere is a problem in the LSU (Laser Scanning Unit) motor. Unplug the power cord and plug it back in. If the problem persists, contact the service representatives.
LSU Hsync Error Cycle PowerThere is a problem in the laser beam detecting device of the LSU (Laser Scanning Unit). Unplug the power cord and plug it back in. If the problem persists, contact the service representatives.
LSU M-Hsync Err. Cycle PowerThere is a problem in the laser beam detecting device of the LSU (Laser Scanning Unit). Unplug the power cord and plug it back in. If the problem persists, contact the service representatives.
LSU M-Motor Err. Cycle PowerThere is a problem in the LSU (Laser Scanning Unit) motor. Unplug the power cord and plug it back in. If the problem persists, contact the service representatives.
LSU Motor Error Cycle PowerThere is a problem in the LSU (Laser Scanning Unit) motor. Unplug the power cord and plug it back in. If the problem persists, contact the service representatives.
LSU Y-Hsync Err. Cycle PowerThere is a problem in the laser beam detecting device of the LSU (Laser Scanning Unit). Unplug the power cord and plug it back in. If the problem persists, contact the service representatives.
LSU Y-Motor Err. Cycle PowerThere is a problem in the LSU (Laser Scanning Unit) motor. Unplug the power cord and plug it back in. If the problem persists, contact the service representatives.
Main Motor LockedThere is a problem with the main motor for the machine. Unplug the power cord and plug it back in. If the problem persists, contact the service representatives.
MP Tray Paper Jam 0Paper has jammed in the multi-purpose tray. Clear the jam.
New Fuser ErrorThe problem has occurred in the newly installed fuser unit. Unplug the power cord and plug it back in. If the problem persists, contact the service representatives.
Non Genuine TonerThe color toner cartridge which the arrow indecates may be recycled-toner. Install the corresponding toner cartridge with a Samsung-genuine cartridge.
Open Heat Error Cycle PowerThe temperature for the fuser unit is over the normal range. Unplug the power cord and plug it back in. If the problem persists, contact the service representatives.
Outer Temp.Open Cycle PowerThe outer temperature of the machine is over the normal range. Unplug the power cord and plug it back in. If the problem persists, contact the service representatives.
Outer Temp.Short Cycle PowerThe outer temperature of the machine is under the normal range. Unplug the power cord and plug it back in. If the problem persists, contact the service representatives.
Over Heat Error Cycle PowerThe fuser unit is overheated. Unplug the power cord and plug it back in. If the problem persists, contact the service representatives.
Paper Jam 1 Open/Close DoorPaper has jammed inside the machine. Clear the jam.
Paper Jam 2 Check InsidePaper has jammed in the paper exit area. Clear the jam.
Remove Jam Open/Close DoorPaper has jammed in the fuser area. Clear the jam.
Replace Fuser The life of the fuser unit is expired. Replace the fuser unit with a new one. Please, contact the service representatives.
Replace Fuser SoonThe life of the fuser unit will be expired soon. Replace the fuser unit with a new one. Please, contact the service representatives.
Replace TonerThis message appears between Toner Low and Toner Empty. Replace the corresponding toner cartridge with a Samsung-genuine cartridge. The arrow indicates which color toner cartridge has to be replaced.
Replace Transfer BeltThe life of the transfer belt is expired. Replace the fuser unit with a new one. Please, contact the service representatives
Replace Transfer Belt SoonThe life of the transfer belt will be expired soon. Replace the transfer belt with a new one. Please, contact the service representatives.
Replace tray Pick-RollerThe life of the tray pick-roller expired. Replace the fuser unit with a new one. Please, contact the service representatives.
Self Diagnostics LSUThe LSU (Laser Scanning Unit) in your machine is checking some problems detected. Please, wait a few minutes.
Self Diagnostics TemperatureThe engine in your machine is checking some problemd detected. Please, wait a few minutes.
Sleeping...The machine is in the power save mode. When data is received, it switches to on-line automatically.
System Fan LockedThere is a problem with the main fan for the machine. Unplug the power cord and plug it back in. If the problem persists, contact the service representatives.
Thermistor Open Cycle PowerThere is a problem in the temperature sensing device for the fuser unit. This device detects value over the normal value range. Unplug the power cord and plug it back in. If the problem persists, contact the service representatives.
Thermistor Short Cycle PowerThere is a problem in the temperature sensing device for the fuser unit. This device detects value under the normal value range. Unplug the power cord and plug it back in. If the problem persists, contact the service representatives.
Toner EmptyThe color toner cartridge which the arrow indicates has run out. Replace the corresponding toner cartridge with a Samsung-genuine cartridge.
Toner LowThe color toner cartridge which the arrow indicates is almost empty. Take out the corresponding toner cartridge and thoroughly shake it. By doing this, you can temporarily reestablish printing operations.
Tray 2 Paper Jam 0Paper has jammed in the optional tray. Clear the jam.

Samsung Color Laser MFP CLX Series Error Codes:




Samsung Color Laser MFP CLX Series Error Codes

Samsung Color Laser MFP CLX Series Error Codes

Some messages may not appear on the display depending on the options or models

Error CodesError Message
A1-1210Actuator Motor Failure : #A1-1210. Call for service if the problem persists.
A1-2112Actuator Motor Failure : #A1-2112. Call for service if the problem persists.
A1-3612Actuator Motor Failure : #A1-3612. Call for service if the problem persists.
A1-4111Actuator Motor Failure : #A1-4111. Call for service if the problem persists.
A1-4112Actuator Motor Failure : #A1-4112. Call for service if the problem persists.
A1-4310Actuator Motor Failure : #A1-4310. Call for service if the problem persists.
A2-1210Actuator Fan Failure : #A2-1210. Call for service if the problem persists.
A2-2110Actuator Fan Failure : #A2-2110 . Call for service if the problem persists.
A3-3211Actuator Sensor Failure #A3-3211: Call for service if the problem persists.
A3-3212Actuator Sensor Failure #A3-3212: Call for service if the problem persists.
A3-3311Actuator Sensor Failure #A3-3311: Call for service if the problem persists.
A3-3312Actuator Sensor Failure #A3-3312: Call for service if the problem persists
A3-3320Not proper room temperature. Change room temperature.
C2-2110Prepare new yellow toner cartridge.
C2-2120Replace with new yellow toner cartridge.
C2-2150Replace with new yellow toner cartridge.
C2-2320Yellow Toner Failure: #C2-2320. Install yellow toner cartridge again.
C2-2410Install yellow toner cartridge.
C2-2512Yellow toner cartridge is not compatible. Check user's guide.
C2-3110Prepare new magenta toner cartridge.
C2-3120Replace with new magenta toner cartridge.
C2-3150Replace with new magenta toner cartridge.
C2-3320Magenta Toner Failure: #C2-3320. Install magenta toner cartridge again.
C2-3410Install magenta toner cartridge.
C2-3512Magenta toner cartridge is not compatible. Check user's guide
C2-4110Prepare new cyan toner cartridge.
C2-4120Replace with new cyan toner cartridge.
C2-4150Replace with new cyan toner cartridge.
C2-4320Cyan Toner Failure: #C2-4320. Install cyan toner cartridge again
C2-4410Install cyan toner cartridge.
C2-4512Cyan toner cartridge is not compatible. Check user's guide.
C2-5110Prepare new black toner cartridge
C2-5120Replace with new black toner cartridge.
C2-5150Replace with new toner cartridge.Replace with black new toner cartridge.
C2-5320Black Toner Failure: #C2-5320. Install black toner cartridge again.
C2-5410Install black toner cartridge.
C2-5512Black toner cartridge is not compatible. Check user's guide.
C5-1110Prepare new transfer belt unit.
C5-1120Replace new transfer belt unit
C5-1310Install image transfer belt unit
C5-1410Image transfer belt unit is not compatible. Check users guide
C5-1710Sensor Failure: #C5-1710. Turn off then on
C6-1110Prepare new fuser unit.
C6-1120Replace with new fuser unit.
C7-1110Waste toner container is almost full. Order new one.
C7-1311Waste toner containrt is not installed. Install it.
C9-1112Replace with new Tray1 pickup roller.
C9-1116End of life, Replace with new Tray1 retard roller.
M1-1110Paper jam in tray 1.
M1-5112Paper is empty in tray 1. Load paper.
M2-1110Paper jam inside of machine.
M2-1116Paper jam or empty in tray.
M3-1110Paper jam in exit area
M3-2130Too much paper in output bin tray. Remove printed paper
S2-4120Door is open. Close it.
S3-3121Scanner locked or another problem occurred.(No Switch Case)Scanner is locked
S4-2111Fax Memory is almost full. Print or remove received fax Job
S4-2112Fax memory is full. Print or remove received fax Job
S4-3111Fax System Failure: #S4-3111. Install fax modem card again.
S5-3110UI System Failure: #S5-3110. Call for service
S6-3123This IP address conflicts with that of other system. Check it.
S6-3128802.1x authentication failed. Please Contact the System Administrator
U1-2132Fuser Unit Failure #U1-2132: Turn off then on.
U1-2315Fuser Unit Failure: #U1-2315.Turn off then on
U1-2320Fuser Unit Failure #U1-2320: Turn off then on.
U1-2330Fuser Unit Failure #U1-2330: Turn off then on.
U1-2334Fuser Unit Failure: #U1-2334. Turn off then on
U1-2340Fuser Unit Failure : #U1-2340.Turn off then on.
U1-234HFuser Unit Failure: #U1-234H. Please turn off then on
U2-6122LSU Failure: #U2-6122. Please turn off then on.
U2-6142LSU Failure: #U2-6142. Please turn off then on.
U3-3113Original paper jam in front of scanner
U3-3114Original paper jam in front of scanner
U3-3313Original paper jam inside of scanner.
U3-3314Original paper jam inside of scanner
U3-4110Door of scanner is open.

 

Samsung CLP-320 Series Printer Manual PDF

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