Philips air purifiers, dedicated to improving indoor air quality, may present error codes. These codes are vital for monitoring the device’s health, allowing users to promptly address issues and optimize performance. A comprehensive grasp of these Philips air purifier error codes is indispensable for ensuring prolonged and effective utilization of the appliance.
- A3: For AC1215: Replace NanoProtect filter HEPA Series 3 (FY1410) For AC1211: Replace NanoProtect filter HEPA Series 1 (FY1400)
- C7: For AC1215: Replace the NanoProtect filter AC (FY1413)
- A3 and C7: For AC1215: Replace both filters.
- F0: Clean the pre filter.
- Er: The hall sensor is not working properly. Remove and then reattach the front panel. If the error code “Er” still exists, contact the Consumer Care Center in your country.
- E6: E6 indicates that overheating protection has been triggered on the device. Unplug the device, check if the filter package has been removed and if the air inlet or outlet is blocked. Wait for one minute, then re-plug and power on the device.
Note: The air purification filters are not washable nor vacuum cleanable.
This chapter summarizes the most common problems you could encounter with the air purifier. If you are unable to solve the problem with the information below, visit www.philips.com/support or contact the Consumer Care Center in your country.
Problem: The appliance does not work even though it is plugged in.
Solution: The filter replacement code has been displaying on the screen but you have not replaced the corresponding filter yet. The appliance will be locked if you keep using the expired filter. In this case, replace the filter and reset the filter lifetime counter.
Problem: The appliance does not work even though it is switched on.
- The appliance is working but the buttons are not responsive. Check if the child lock is on.
- The filter replacement code has been on continuously but you have not replaced the corresponding filter, and the appliance is now locked. In this case, replace the filter and reset the filter lifetime counter.
Problem: The appliance produces a strange smell.
Solution: The first few times you use the appliance, it may produce a plastic smell. This is normal. However, if the appliance produces a burnt smell, contact your Philips dealer or an authorized Philips service centre. The appliance may also produce an unpleasant smell when the filter is dirty. In this case, clean or replace the filter concerned.
Set The Child Lock (L Code)
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