PlayStation Error Codes List (PS3, PS4, PS5)

PlayStation is a Japanese video game brand that brings you five home video game consoles, two handheld gaming devices, a smartphone, a media center, an online service, and magazines. Produced by Sony PlayStation is one of the leading gaming consoles in the world and was first released back in 1994. The first PS console was the first gaming unit to sell more than 100 million units in a decade. Which was replaced with the PlayStation 2 which became the best-selling gaming console selling 155 million units by the end of 2012.

When facing an error code we suggest you grab a pen and paper to note down the code rather than pressing various buttons on your PlayStation. This way you will not risk causing any further damage and will be able to find out the exact issue using the common error code list for the PlayStation error codes listed below. Once you nail down the issue you can easily fix the issue yourself, or call in help. Either way, knowing the issue can help you resolve the matter efficiently and effectively.

600+ Codes List

PlayStation error codes for common delivery errors are listed below.

Error CodesSolution
NW-31201-7Could not connect to the network
WV-33899-2Could not connect to PlayStation Network ("PSN")
E-8200002EThe credit card on file is not valid
WC-40349-0The credit card on file is not valid
CE-33987-0Internet connection test error
NW-31374-8Connection timed out
E-82000113Cannot redeem the voucher code
WC-40360-3Cannot redeem the voucher code
E-8200013ACan't Access PSN Server
NP-37667-9The Share Play connection was lost because the network connection became unstable.
E-82000171Credit card on file is invalid
CE-35340-5This service may be under maintenance. Please wait a short while before attempting to access the service again.
E-82000102Issue adding funds to a sub account
NP-31952-0Network connection has timed out.
CE-30774-1Cannot update
NP-38497-1Network connection during Share Play may be affected because your network speed (Upload) is only between 2 - 5 Mbps. We recommend you to improve your network speed.
CE-35287-5Cannot connect to the server
SU-35931-1Update data of system software is partially corrupted
CE-35486-6The system cannot read the disc. The disc format may be unsupported, or the disc may be corrupted.
CE-30784-2PS4 failed to detect USB device
CE-34632-8Content unavailable
E-82000050The address on file may be invalid, or an unexpected error occurred during server communication.
CE-33945-4Connection to server failed
CE-35489-9The region code of this DVD or Blu-ray Disc is not supported on this PlayStation 4 system due to regional restrictions of DVD and Blu-ray Discs.
CE-34861-2A network error has occurred.
E-82000134This product or content is not available for your account's country/region.
E-82000168Cannot connect to the PlayStation Network.
CE-34544-0The database is likely to be partially corrupted as required information to start the application cannot be found.
E-8200002ACredit or debit card information is invalid
WC-40345-6Credit or debit card information is invalid
NW-31253-4A network error occurred. Response from DNS server is delayed or unstable.
E-82000138Failed to add funds to wallet using a voucher or PSN card
NW-31250-1Internal server error. An error has occurred when connecting to the server.
CE-30005-8Error occurred while accessing the Hard Disk Drive ("HDD") or Blu-ray / DVD Drive.
NW-31205-1Network connection is unstable or too weak to reach the PSN server.
CE-33986-9Internet connection test error
E-82000028The credit or debit card information stored on your Sony Entertainment Network account is invalid.
CE-34335-8No Hard Disk Drive detected in your PS4
E-8200012CCredit or debit card information is invalid
CE-35406-8The PS Vita could not be linked to the PS4 System for Remote Play as the accounts on the systems are not the same.
NW-31247-7Network connection has timed out.
NP-31739-3Download of latest update file is still ongoing. You need to install this update file to use the feature.
WS-36812-0Unable to join a party.
CE-33676-5The item is corrupted, or cannot be detected by the system.
CE-34878-0An error has occurred with the application.
WC-40383-8Could not connect to the server (HTTP 503 error).
CE-33991-5Could not connect to the network
SU-30696-4Failed to update the System Software. The update file may be corrupted.
WS-37337-3This PSN account has been temporarily suspended
WS-37368-7This PSN account has been banned
NW-31294-9Connection timed out as the wireless connection experiencing instability
WS-37313-7Failed to upload the video to YouTube
NP-37668-0You cannot join Share Play because the network connection speed is poor, or the network connection is unstable.
CE-35327-0Unable to connect to the server. Server is likely to be temporarily busy.
NP-31730-4You are signed out of PSN.
NP-38496-0Unable to start Share Play because the speed of your network (Upload) is lower than 2Mbps. We recommend you to improve your network speed.
CE-36244-9The Download has been suspended. Downloaded content is likely corrupted.
CE-33191-7Please insert the correct disc into the PlayStation 4 system.
NP-32062-3Data on the system may be corrupted
NW-31246-6DNS settings are invalid.
NW-31456-9Connection error
CE-32889-0Error occurred in game or application
CE-34788-0This update file cannot be used
NP-34993-8Cannot connect to the server
CE-36329-3An error has occurred with system software
CE-34305-5Failed to read information from HDD
CE-37732-2The downloaded file was not installed to the system properly.It is likely that the data has been corrupted during the download process.
CE-33992-6Internet connection test error.
CE-35918-6Could not read the disc
NP-35000-8PSN is undergoing maintenance.
E-8200012FThe voucher code you entered is not valid.
WS-37501-6Internal server error. An error has occurred when connecting to the server.
WV-33907-2Could not connect to the server within the time limit. Connection may be busy or temporarily unstable.
E-82000133The voucher code you have entered is already expired or has not become available yet.
WC-40375-9The voucher code you have entered is already expired or has not become available yet.
CE-36275-3Unable to post a comment on a broadcast.
80022D90The PS3 system was unable to initialise trophy data at start-up.
80022305There was a problem with the PS3 system or with the software you are attempting to access.
80004005There is an issue with Media Go.
8002231DThe PS3 system was unable to connect to the network server. This may be caused by a slow Internet connection or congestion on the Internet.
80022322The PS3 system was unable to connect to the network server. This may be caused by a slow Internet connection or congestion on the Internet.
80010005The PS3 system was unable to play a demo downloaded from PlayStation Store.
8002233AThere was a problem when trying to connect to the Internet. This may be due to congestion on the Internet.
8002233CThe network connection timed out when trying to connect to the Internet. This may be caused by congestion on the Internet.
80010006There was a problem accessing the file. This may occur when the system shuts down while attempting to save or access a file.
80010009The wrong pass key was entered when attempting to pair a Bluetooth device with the PS3 system.
800223D4The PS3 system was unable to connect to the network server. This may be caused by a slow Internet connection or congestion on the Internet.
8002291APlayStation error code description: The PS3 system was unable to read the Blu-ray Disc.
8001000AThe PS3 system was unable to finish transferring data to an external storage device such as a USB storage device, external hard drive or flash media.
80022B11There was a problem with the PS3 system or with the software you are attempting to access.
80022B15The room you are attempting to enter no longer exists.
8001000BUnable to access the data from a device (i.e. internal hard disk drive, external USB drive, etc.)
80022B19The room you are trying to enter has reached the maximum number of users allowed.
80010017The PS3 system wasn't able to load the game or game data.
80022B90There was a problem establishing an online connection.
80022F0AThere was a problem connecting to the PlayStation Network server.
80022D03There was a problem syncing your trophies on PlayStation Network.
8001002AThere was a problem with the file system.
80022D05Trophy data is incorrect or may have been corrupted.
80022F12The PS3 or PSP system was unable to activate or to download, copy or move video content.
8001002BThe PS3 system was unable to access data on an external storage device such as a USB storage device, external hard drive or flash media.
80022D11The PS3 system was unable to sync trophy data with your Sony Entertainment Network account.
8001002FThe PS3 system was unable to access data on an external storage device because the device was removed.
80023300The PS3 system was unable to download a game from PlayStation Network.
80010036There was a problem with the PS3 system’s Hard Disk Drive (HDD).
80010038The PS3 system wasn't able to load the game or game data.
80010201There was a problem connecting to the Internet. This is a temporary issue and should be resolved shortly.
8001050FThere is a problem with the PS3 system.
80010513The PS3 system database has been corrupted or there is a problem with the internal flash memory.
80010514The PS3 system was unable to read the current disc.
80010516The PS3 system was unable to read the disc. This may be caused by a damaged or dirty disc.
8001051BData stored on the PS3 system is corrupt.
80020148The PSP system was unable to read the Universal Media Disc or downloaded content.
80022D1ATrophy data is incorrect or may have been corrupted.
80022090There was a problem with the printer power.
80022D27Trophy data is incorrect or may have been corrupted.
80023507The PS3 or PSP system was unable to activate or to download, copy or move video content.
80022D64The PS3 system was unable to connect to PlayStation Network because you are not currently signed in.
80022D68The PS3 system was unable to sync trophy data with the PlayStation Network server.
80022D7CThere was a problem with your Internet connection or with the download of content from PlayStation Network.
80022D86The trophy data has been corrupted.
800236CCThe PS3 system was unable to download the video content from PlayStation Network.
80024611A network error has occurred during data transfer.
800283E4The operation could not be completed due to low network memory.
800283E7The backup data is corrupted.
800283EBThe external storage media may be damaged.
8002997FThe PlayStation 3 system is having issues reading the Blu-ray Disc.
80028510The content you are attempting to access cannot be found.
80029986The PlayStation 3 system is having issues reading the Blu-ray Disc.
80028801There was a problem playing the selected content.
8002888CFile data may be corrupted.
80022F16There was a problem with your Internet connection or with the download of content from PlayStation Network.
80029988The PlayStation 3 system is having issues reading the Blu-ray Disc.
8002888FThe PS3 system has not been activated to your Sony Entertainment Network account.
800288BFThe file that you are attempting to play is not supported by the PS3 system.
800299A1The PlayStation 3 system is unable to read the disc. This may be caused by inserting a disc that is not supported by the PS3 system.
80022F2CThe PS3 system was unable to confirm the video licence.
800299AEThere was a problem with the Blu-ray Disc drive.
800288C0The file that you are attempting to play is not supported by the PS3 system.
800299D0There was an unexpected error with the PlayStation 3 system.
800288C1The file that you are attempting to play is not supported by the PS3 system.
80022F2EThere was a problem connecting to the PlayStation Network server.
800288CDThe PS3 system was unable to find the content you are attempting to access.
80023016The PS3 system was unable to connect to PlayStation Network.
800288D8There was a problem when trying to connect to the Internet. This may be due to congestion on the Internet.
800299D8There was an unexpected error with the PlayStation 3 system.
80028903Your message was sent to multiple users but could not be delivered to some of them.
80023017Unable to connect to PlayStation Network or play an online game.
80028907Your message was sent to multiple players but could not be delivered to some of them.
80029C41There may be an issue with the hard disk drive that means you cannot update the system software.
80029C44There may be an issue with the hard disk drive that means you cannot update the system software.
80028909You are trying to join an invitation-only game to which you do not have access.
80023092The PS3 system was unable to connect to PlayStation Network.
80029C55The PS3 system is unable to read the system software update file on a game disc or an external media device, such as a USB drive or a Memory Stick Duo.
8002F878There was a problem reading the update file.
80023102Unable to connect to PlayStation Network.
80029C68The PS3 system is unable to read the system software update file on a game disc or an external media device, such as a USB drive or a Memory Stick Duo.
8002F87CFailed to install new system software due to data corruption.
8002F88CSystem update error; there may be a problem with the hard disk drive.
80029C77The PS3 system is unable to start the system update. This may be caused by issues with the hard disk drive.
80029C78There was an issue trying to install the system software update on the PlayStation 3 system.
8002A10EThe PlayStation 3 system failed to connect to the trophy data server.
8002A10FThe PlayStation 3 system timed out when connecting to the network server. This may be caused by congestion with your Internet connection or PlayStation Network being down for maintenance.
8002A1A4In order to proceed, you will need to sign in to your Sony Entertainment Network account.
80023103The PS3 system was unable to connect to PlayStation Network.
8002A200You may receive a message stating that PlayStation Network is closed. This may be due to maintenance on PlayStation Network or an issue with your account.
8002F8DCCannot update the system software because there is an issue with the hard disk drive.
8002F991The PS3 system is encountering an issue when trying to update the system software.
8002F994The PS3 system is encountering an issue when trying to update the system software.
80023105Connection to the PlayStation Network server has timed out. This can occur when the PS3 system is left idle for a long time.
8002A201This may be due to maintenance on PlayStation Network or congestion with your Internet connection. This does not mean your Sony Entertainment Network account has been suspended.
8002F997The PS3 system is encountering an issue when trying to update the system software.
8002F99AThere was a problem reading the update file.
80023110There is an issue connecting to PlayStation Network.
8002F99DThe system software update data has been corrupted.
80023111A server error has occurred.
80030001The PlayStation 3 system encountered an error which may have been caused by either a lack of enough memory or system file corruption.
80030400The system is having problems locating files.
8002311AThere was a problem with the PlayStation Store content.
8002A220There was an issue with your Sony Entertainment Network account.
80030408File System Error.
80023123There was a problem with your PlayStation Store shopping cart.
8002A221This is generally caused by an incorrect Sign-in ID (email address) or password.
8003041CThere could be some problems with the PS3 database
80030420File System Error
8002A227Your Sony Entertainment Network account has been banned for violating the PlayStation Network Terms of Service and User Agreement.
8002314APlayStation Network server data may be corrupted.
8002890EThe Online ID you are trying to add is already on your Friends list.
80030501File System Error
8002A230Your Sony Entertainment Network account has been deleted from the system.
80030504File System Error
8002890FYou are attempting to add yourself to your own Friends list.
80023156You have exceeded the maximum allowed number of attempts for a specific action.
80030514File System Error
8002A231Your Sony Entertainment Network account has been suspended due to violations of the Terms of Service and User Agreement.
80028913You cannot send a friend request to a person to whom you have already sent a request.
80023158There was a problem accessing your Sony Entertainment Network account and additional information may be required.
8002A232In order to continue using PlayStation Network, you will need to sign back in and accept the Terms of Service and User Agreement.
8002315AYou have reached the maximum number of Sony Entertainment Network accounts that can be associated with this credit card.
80028917The requested operation could not be performed because you are not signed in to PlayStation Network.
8002A242In order to continue using PlayStation Network, you will need to sign in and accept the Terms of Service and User Agreement.
80028918There is not enough free space on the PS3 Hard Disk Drive (HDD) to store message logs. Messages will not be sent.
8002A303The online ID that you are attempting to use is already signed in to PlayStation Network.
8002A308Cannot sign-in or network connection is terminated suddenly during sign-in.
80028A05You are attempting to add yourself to your block list.
8002A335The PS3 system was unable to connect to the network server.
8002A34AThe maximum number of people who can be added as friends has been reached.
8002A401The PlayStation 3 system is having an issue playing the game. This could be a problem with the game attempting to access PlayStation Network.
8002A402Unable to access PlayStation Network or connect to an online game. This may be due to maintenance on PlayStation Network or temporary congestion with your Internet
8002A40BThe text that has been entered contains inappropriate words which are not allowed.
8002A40CThe Sony Entertainment Network account you are using has been banned from using the score ranking system for the game you are playing.
8002A40EThe attached file you are trying to access has been deleted from the server.
8002A418Unable to retrieve ranking data from the server. This may be caused either by there being no ranking data or because the ranking data having been lost.
8002A41BThe Online ID that was entered when sending messages, game data, game invitations or friend registration requests does not exist.
8002A428There was an issue uploading the ranking data to the server; this may be due to too much data being uploaded.
8002A4A4The score ranking for the game you are playing has been discontinued.
8002A4A5The score ranking for the game you are playing is not available at this time as it is undergoing maintenance.
8002A4A6There was an issue when trying to connect to the game server.
80028A06The Online ID you are trying to add is already on your block list.
8002A521A network error occurred when trying to connect online.
80028A07If a user is on your PlayStation Network Friends list, you cannot add the same user to your block list.
8002A524There was an issue with low system memory.
80028A09You have reached the maximum number of people that you can add to your PlayStation Network block list.
80028A11There is not enough free space on the PS3 Hard Disk Drive (HDD) to perform the requested operation.
80028A12The PlayStation Network server has not finished registration and any new additions to the block list will not be implemented.
80028C0DTo sign in to PlayStation Network you will need to download and install the latest system software update.
80028E01The PS3 system was unable to connect to PlayStation Network. This may occur when PlayStation Network is undergoing maintenance or because of congestion on the Internet.
80028E02There was a problem connecting to your Internet Service Provider. This generally occurs if your Internet Service Provider requires you to sign in with a username and password.
8002A535The PlayStation 3 system is having an issue attempting to access PlayStation Network.
80028E06There was a problem connecting to your Internet Service Provider. This generally occurs if your Internet Service Provider requires you to sign in with a username and password.
8002A548The PlayStation 3 system is having an issue attempting to access PlayStation Network.
80028EA1The PS3 system was unable to check the system software update data due to low memory.
8002A5FFA network error occurred when trying to connect online.
80028EA4The latest system software update has already been installed on the PS3 system.
80028EA5Generally an issue connecting online which may be due to temporary congestion with your Internet service or with the Internet connection.
8002A705There is an issue connecting to PlayStation Network.
80028EA6There was a problem downloading the system software update because the proxy server setting is on.
80028EA8The PS3 system was unable to connect to the Internet due to PlayStation Network maintenance or because the local network requires a separate sign-in (i.e. a hotel network).
8002A709There is an issue connecting to PlayStation Network.
8002A70BThe room you are trying to join no longer exists.
8002A711No other users can join the room because it has reached the maximum amount of users.
8002A71BThe maximum number of rooms for the lobby has been reached.
8002A71CNo players could be found for the match you tried to create
80028ED4The Internet settings are not correct or you are attempting to connect to an incorrect DNS server or proxy server.
8002A722There is an issue connecting to PlayStation Network.
80028ED6There was a problem connecting to the patch server.
8002A724A room matching the specified search conditions does not exist.
8002A740Matching service for the game you are playing is no longer available.
8002A741Matching service for the game you are playing is undergoing maintenance.
8002A742Matching server has temporarily exceeded its limit at this time.
8002A743The Sony Entertainment Network account you are using has been banned from using the matching service for the game you are playing.
8002A746The room you are trying to join no longer exists.
8003051EThe PlayStation 3 system encountered an error which may have been caused by either a lack of enough memory or system file corruption.
80030523File System Error.
80031208The disc has not loaded properly.
80031606User repeatedly receives the message "An error has occurred. You have been signed out of PlayStation Network" and cannot sign in to PlayStation Network.
80032013The PlayStation 3 system encountered an error when trying to access the file.
80032014There was a problem with the file system.
8004E08BThere is an issue with Media Go.
80070002There is an issue with Media Go.
80070422There is an issue with Media Go.
8010850FThe content is protected by DRM and the PSP system is not activated.
80108D50Camera may not be connected to PSP correctly.
8002A74DThe maximum number of rooms for the lobby has been reached.
8002A90CYou are attempting to use data that is not compatible with this game.
8002AA01There may be a problem with the game.
80109D80The PS3 system or PSP system cannot be activated.
8010A12EThere was an issue with the PlayStation Store servers. This may cause a download from PlayStation Store to fail.
80110104This is a timing out error with a Bluetooth device.
80130128There was a problem with the network.
8013013DThe PlayStation 3 system timed out when trying to access the Internet. This happens when the PS3 system takes longer then 10 seconds to connect to the Internet.
8002AA08When attempting to connect to PlayStation Network, an error occurred. This may be due to an issue connecting via a Wireless connection.
8002AA0DYou are trying to sign in to PlayStation Network using a User that already has another Sony Entertainment Network account linked to it.
8002AD0CThere was a problem with low network memory.
8002AD22The PlayStation 3 system is having an issue attempting to access PlayStation Network.
8002AD23The PlayStation 3 system is having an issue attempting to access PlayStation Network.
8002AD25The PlayStation 3 system is having an issue attempting to access PlayStation Network.
8002AD36Connection to the PlayStation Network server was reset. This may be due to temporary congestion with your Internet service or, if you are using a Wireless connection, the signal strength may be weak.
8002AD3DThe PS3 system was unable to connect to the network server. The network may be temporarily unstable.
8002AE05The Sony Entertainment Network account you are attempting to use has already been linked to another User name on PlayStation 3.
8002AE06Cannot sign in to PlayStation Network because the system software version is too old.
8002AE16Generally an issue connecting online which may be due to temporary congestion with your Internet service or with the Internet connection.
8002AE17Generally an issue connecting online which may be due to temporary congestion with your Internet service or with the Internet connection.
8002AEIDThe PlayStation 3 system is having an issue attempting to access PlayStation Network.
80028F08The PS3 system was unable to detect the content you are trying to access.
80028F10There was a problem outputting the video for a game on a Standard Definition television.
80028F17The PS3 system was unable to detect the PS one or PS2 game disc.
80028F22The PS3 system has detected a disc that is different from the game currently being played. This may happen if you change the game disc whilst it is loading.
80028F50The PS3 system was unable to detect the content you are trying to access. This may occur if you eject the game disc when a game is trying to update.
80029012Unable to access the Internet. This is caused by congestion on the Internet.
80029020The PS3 system timed out when trying to connect to the Internet. If you are using a wireless connection, the PS3 system was unable to detect the access point.
8013013EThis error occurs when WPA security is enabled either on the PS3 system or on the Wireless access point (router) and WPA security isn't enabled on the other device.
80029023The PS3 system was unable to connect to the Internet because the WEP/WPA encryption key is incorrect.
80029024The PS3 system wasn't able to connect to the Internet.
80130143There was a problem with the AOSS setting.
800290A1There was a problem connecting to the network.
80130181The Internet Connection setting on the PlayStation 3 system is disabled.
80130182No Internet service was detected by the PlayStation 3 system.
800290B7There was a problem connecting to the network with the AOSS setting.
80130183This occurs when a game or the system is trying to access PlayStation Network and you are not signed in to your Sony Entertainment Network account.
80130184This occurs when a game or the system is trying to access PlayStation Network and the user does not have a Sony Entertainment Network account linked to it.
80130186A network cable is not connected correctly.
800290B8There was a problem connecting to the network with the AOSS setting.
80029105The game data is corrupted and cannot be accessed by the PS3 system. This may be caused by using the wrong shutdown procedure.
80130203When connecting online, the connection timed out. This could be caused by temporary congestion with your Internet service or an issue with your network set up.
80029135There was a problem with the PS3 system writing data to the external storage media.
8013030FThe PlayStation 3 system was unable to detect the Wireless access point.
80029207The game data is corrupted and cannot be accessed by the PS3 system. This may be caused by using the wrong shutdown procedure.
80130310The PlayStation 3 system was unable to detect the Wireless access point.
8002AF01A network error occurred when trying to connect online.
80029209The game data is corrupted and cannot be accessed by the PS3 system. This may be caused by using the wrong shutdown procedure.
8013031AError occurred between the Wireless router and the PS3 system.
8002AFFFA network error occurred when trying to connect online.
8013031BThe user's access point is not fixed for WPA.
8002920AThe game data is corrupted and cannot be accessed by the PS3 system. This may be caused by using the wrong shutdown procedure.
8002B403There was a problem saving game data.
80130409There was an error from the Internet Service Provider when trying to validate the PPPoE user name and password.
8002920DThe game data is corrupted and cannot be accessed by the PS3 system. This may be caused by using the wrong shutdown procedure.
8013040AThere was no response from the Internet Service Provider’s PPPoE server.
8002B603Unable to access the file because it has become corrupted.
8013040BThere was an error from the Internet Service Provider when trying to validate the PPPoE user name and password.
80029513There was a problem determining whether the PS3 system is authorised to play the PlayStation Network content.
8013040DThere was an error from the Internet Service Provider when trying to validate the PPPoE user name and password.
8002B711Unable to use video chat with another PlayStation Network user due to wrong Internet connection settings.
80029514The PS3 system is not activated. You must activate the PS3 system in order to access the content.
8013040FThere was an error from the Internet Service Provider when trying to validate the PPPoE user name and password.
80029519The PS3 system’s file system is corrupted.
80130411There was an error from the Internet Service Provider when trying to validate the PPPoE user name and password.
8002B712Unable to use video chat with another PlayStation Network user due to wrong Internet connection settings.
80029521The PS3 system is trying to access the PSP system via a USB connection but there is no USB cable connecting the two systems.
80130412There was an error from the Internet Service Provider when trying to validate the PPPoE user name and password.
8002B713Unable to use video chat with another PlayStation Network user due to wrong Internet connection settings.
80130413There was an error from the Internet Service Provider when trying to validate the PPPoE user name and password.
80029522There are too many PSP systems connected to the PlayStation 3 system when trying to transfer content.
8002B714Unable to use video chat with another PlayStation Network user due to wrong Internet connection settings.
80130414There was an error from the Internet Service Provider when trying to validate the PPPoE user name and password.
80029526The PSP system that you are trying to download content to is activated with another Sony Entertainment Network account.
8002F002There was a problem updating the system software.
80130501DHCP communication error with the Internet service
8002F020The system software update data has been corrupted.
80130502No DHCP server was detected, either from the Internet Service Provider or from your router.
80130503DHCP communication error with the Internet service
80130504There was a problem certifying video content via Digital Living Network Alliance (DLNA).
8002F02BThe system software update data has been corrupted.
80029527The PSP system needs to be updated to the latest system software in order to download PlayStation Store content.
80130505DHCP communication error with the Internet service
8002F02DThe system software update data has been corrupted.
80029563This is a download error.
80029564Unable to install content that was purchased from PlayStation Store.
80029750You already have two PSP systems activated with your Sony Entertainment Network account. You may not exceed two PSP systems activated to one Sony Entertainment Network account.
80130804There is a possibility that there is a problem with your Wireless device.
80029752The content you are trying to access cannot be accessed on multiple PS3 systems at the same time.
80410410Cannot sign in to PlayStation Network or browse the Internet
80029780You have reached the maximum number of downloads for an unactivated system. This will not affect systems that are already activated on your Sony Entertainment Network account.
80410418This is an issue with System Settings.
80029903The PlayStation 3 system could not read the disc.
8002F07CSystem Update error; there may be problem with the hard disk drive.
80410A0BThere is an issue with the PS3 system.
80029906The PlayStation 3 system cannot read the copyright protection of the Blu-ray Disc.
8002F087The PS3 system is encountering an issue when trying to update the system software.
80029940The PlayStation 3 system cannot read a disc.
8002F08CCannot update the system software.
80431021Network error during HTTP transmission.
80029945The PlayStation 3 system was not able to detect the Blu-ray Disc.
80431063Network error during HTTP transmission.
8002F0A7The PS3 system is encountering an issue when trying to update the system software.
80431064Network connection is unstable or terminated.
8002F0C1The PS3 system is encountering an issue when trying to update the system software.
8002996EThe PlayStation 3 system is having issues reading the Blu-ray Disc.
8002F142There was a problem updating the system software.
80550420The user’s Sony Entertainment Network account may be incorrect or does not exist.
8002F147The PS3 system is encountering an issue when trying to update the system software.
80550F17Unable to connect to the PlayStation Network or play an online game.
8055105AYou have reached the maximum number of Sony Entertainment Network accounts that can be associated with this credit card.
80029941The PlayStation 3 system could not read the disc as it is not supported.
8002F149The PS3 system is encountering an issue when trying to update the system software.
8002F14AThere was a problem updating the system software.
80710001There was a problem with this game.
80029946The PlayStation 3 system could not read the disc as it is not supported.
8002F155Flash memory may be corrupted.
8002995CThe PlayStation 3 system is having issues writing to the hard disk drive.
8002F157The system software update data has been corrupted.
8002F165The PS3 system is encountering an issue when trying to update the system software.
8002F174There was a problem updating the system software.
8002F176The PS3 system is encountering an issue when trying to update the system software.
8002F19DThe PS3 system is encountering an issue when trying to update the system software.
8002F1B0The PS3 system is encountering an issue when trying to update the system software.
8002F1B3The PS3 system is encountering an issue when trying to update the system software.
80710A06The PlayStation 3 system encountered an issue.
8071053BThere was a problem connecting to the http server.
80710B23Cannot connect to the Internet due to network server timing out.
8071053CCannot connect to the Internet due to network server timing out.
8002F1C1The PS3 system is encountering an issue when trying to update the system software.
80710B36There was an issue connecting to the server.
80710B3CCannot connect to the Internet due to network server timing out.
8071053DThere is an issue connecting to PlayStation Network.
80710C23Cannot connect to the Internet due to network server timing out.
80710C3CCannot connect to the Internet due to network server timing out.
8002F1F0There was a problem with the PS3 system’s wireless area network (WLAN) and/or Bluetooth functionality.
80710D23Cannot connect to the Internet due to network server timing out.
80710D3CCannot connect to the Internet due to network server timing out.
80711005The URL (website address) that you are trying to access contains invalid characters.
8002F1F9There was a problem updating the system software.
80710623Cannot connect to the Internet due to network server timing out.
8071063CCannot connect to the Internet due to network server timing out.
8002F220There was a problem restoring or updating the PS3 system from Safe Mode.
80710723Timeout when attempting to connect to the network server due to a slow connection or high traffic from your Internet Service Provider.
8002F22FThere is an issue with the PS3 hard disk drive.
80710737There was a problem with low network memory.
8071073CCannot connect to the Internet due to network server timing out.
80710823Cannot connect to the Internet due to network server timing out.
8071083CCannot connect to the Internet due to network server timing out.
80710003There is an issue connecting to PlayStation Network.
80710009There was a problem with this game.
80710016There was a problem connecting to the network.
80710018Cannot access the server, browse a website, sign in and so on.
8002F281There is an issue with the PS3 hard disk drive.
80710021There was a problem connecting to your Internet Service Provider. This generally occurs if your Internet Service Provider requires you to sign in with a username an
80710028The PS3 system was unable to connect to the Digital Living Network Alliance (DLNA) Media Server.
80710091The PS3 system was unable to connect to the Digital Living Network Alliance (DLNA) Media Server.
80710092Cannot connect to the Internet or to PlayStation Network, for example signing in, accessing account settings, trying to connect to a game online, accessing or purch
80710101Cannot connect to the Internet or failed to load a website when browsing on the Internet Browser.
80710102Cannot connect to the Internet.
80710103Cannot connect to the Internet due to network server timing out.
80711008The network is busy or unstable.
8802F14EThere may be problems either with the flash memory or the hard disk drive.
8002F282There was a problem restoring or updating the PS3 system from Safe Mode.
8002F285There was a problem restoring or updating the PS3 system from Safe Mode.
8002F2BFThere was a problem restoring or updating the PS3 system from Safe Mode.
8002F310The PS3 system is encountering an issue when trying to update the system software.
8002F314The PS3 system timed out during the system software update.
8002F318The PS3 system is encountering an issue when trying to update the system software.
8002F842Cannot update the system software because there is an issue with the hard disk drive.
80710104Cannot connect to Internet, sign in, browse a website, update system software and so on.
807101FFIssues connecting to the host name of the PS3 system when connecting online.
80710202This message may be displayed if you try to disconnect from the network when you are already disconnected.
80710223This message may be displayed when you attempt to disconnect from the network.
8071040CThere was an issue with the low network memory.
80710437The operation could not be completed due to low network memory.
80710504Cannot connect to the server.
80710523Cannot connect to the Internet due to network server timing out.
80710534The PS3 system was unable to connect to the http server.
CE-37700-7The download has been cancelled as the content is not available on the PlayStation Store.
WC-40372-6The voucher code you have entered is invalid or has not become available yet.
CE-33126-5Cannot continue broadcasting. Texts or the settings associated with this channel may not be valid.
CE-33319-9Cannot upload the video/screenshot as you have reached to the service limit.
WC-40371-5The voucher code you entered is not valid.
WC-40355-7Issue adding funds to a sub account
WV-33898-1Could not connect to server or open a webpage on the browser.
WS-37504-9PlayStation Network service is under maintenance.
E-82000002Cannot connect to PSN server.
NP-34994-9An error has occurred in the Party application.
CE-32921-7The system cannot read the disc.
CE-38612-0Application data on hard disk drive is likely to be partially corrupted.
E-80558337PlayStation 4 cannot recognize the content properly. The registration information of the content might be incorrect.
WS-36782-6Friend request cannot be sent.
NW-31453-6Delayed server response
E-82000130The voucher code you have entered is invalid or has not become available yet.
WC-40382-7Credit card on file is invalid.
NW-31194-8Could not connect to the network.
WC-40330-0Timeout error
NP-31952-0Network connection has timed out. Your network connection is likely to be unstable or not strong enough.
NP-31928-3Could not connect to the network.
NP-34924-2Cannot check the latest update for this application. The network connection may be unstable.
WC-40377-1Failed to add funds to wallet using a voucher or PSN card.
WC-40343-4The credit or debit card information stored on your Sony Entertainment Network (SEN) account is invalid.
WC-40378-2Rate limit exceeded.
E-820001F7Could not connect to the server (HTTP 503 error).
NP-33318-8The Share Play connection was lost because the network connection became unstable.
CE-32951-0Network connection problem occurred.
CE-32937-4Failed to download data.
CE-38702-0Unable to acquire information from the server. You might experience network or Internet connection issues.
NP-31735-9Cannot play this feature because of age restriction.
NW-31254-5Network error occurred. Response from DNS server is delayed or unstable.
CE-34867-8Other disc inserted.
CE-33937-5Cannot use the content. To use the content, purchase it from PlayStation®Store.
WC-40365-8Cannot add this item to cart. The total value of the items in your cart has reached to the limit.
CE-36249-4Cannot download this content. It has not reached the download date yet.
NP-37680-4Credit card on file is invalid.
CE-35413-6PIN code for RemotePlay is incorrect.
CE-32930-7Downloaded data on HDD is likely to be corrupted.
NP-31801-3An error occurred while using PSN functions.
CE-38604-1Cannot download the application since a disc version of the same title is installed.
CE-36485-6Cannot recognize the USB storage device.
WV-33917-3An error occurred due to too many redirects.
CE-32869-8Could not start the application as the information was invalid. The database is likely to be partially corrupted.
NP-37637-6Install the latest System Software.
E-82021088The credit card you have tried to register is already associated with your account.
NP-34957-8Server communication error
E-82000000Undefined application error
E-82021054The credit card you have entered is invalid.
NP-31736-0Application trying to connect to a user who has logged out.
CE-39984-3PS4 obtained an IP address but cannot connect to the Internet.
CE-35451-8An error has occurred when connecting to the server
WS-37338-4The PS4 system has been banned from using PlayStation Network.
CE-32883-4Internal error occurred
CE-35239-2A PS4 system software update is required to use network features
CE-37704-1Download has been cancelled as there is not enough space on the HDD
NW-31297-2Unable to connect to wireless network
CE-33950-0Could not connect to the server to verify the license
CE-33984-7Connection test timed out while trying to obtain IP address.
WC-40372-6The voucher does not meet the conditions of use.
WS-37432-9PlayStation™Network might be undergoing maintenance or is temporarily busy.
CE-30905-7Your Bluetooth device could not be connected.
NP-31731-5User is signed-out of PlayStation Network or data on the HDD could be corrupted.
NW-31291-6Cannot connect to a Wi-Fi network. Wi-Fi signal strength may be too weak.
NW-31295-0Cannot connect to a Wi-Fi network. Wi-Fi signal strength may be too weak.
88010E0FRemote Play - Could not establish a connection to the PlayStation 4 System.
88010E10Remote Play - Could not establish a connection to the PlayStation 4.
88010C36Remote Play - Connection to the server has timed out as the network speed is too slow.
8801E13CRemote Play - Connection to the server has timed out as the network speed is too slow.
NW-31473-8The connection timed out.
CE-30012-6Internal error
SU-30746-0Could not find file required for system software update.
E-82000180Credit card or PayPal information is required.
WS-36856-8Service has been stopped temporarily.
CE-35485-5Cannot play the disc.
WS-36855-7A server error has occurred.
WS-36862-5Cannot join the Session.
CE-34883-6PIN code for Remote Play is incorrect.
E-82027850Credit card information is invalid.
NP-31940-7Request was aborted.
CE-40852-9An error occurred on the server.
WV-36350-7Cannot connect to the server.
NP-2068-6If 2-step verification is active, you must enter a device setup password.
CE-38633-3Your broadcast has been interrupted due to a server communication error.
CE-35235-8Your broadcast has been interrupted due to a server communication error.
CE-36297-7Your broadcast has been interrupted due to a server communication error.
CE-40890-1Your broadcast has been interrupted due to a server communication error.
NP-39231-8Cannot connect to the server.
WS-37397-9Connection Error
WC-36551-0An error occurred while connecting to PlayStation™Network.
WC-40371-5The voucher code you entered is not valid.
CE-32899-1Cannot connect to the server.
E-82021003The details you have entered contain special characters
WC-36547-5The credit card you tried to register is already associated with your account.
WC-41274-8The details you have entered contain special characters.
WC-34891-5Credit card information is invalid.
NW-31194-8There was a problem with the Internet connection on the PS4.
NP-32370-5User error.
NP-39225-1There was a problem with the Internet connection on the PS4.
CE-40911-5PlayStation VR error
CE-40305-2An error occurred while updating VR device software.
CE-40306-3An error occurred while updating VR device software.
CE-40307-4An error occurred while updating VR device software.
CE-40327-6An error occurred while updating VR device software.
CE-40309-6An error occurred while updating VR device software.
CE-40326-5An error occurred while updating VR device software.
CE-40311-9An error occurred while updating VR device software.
CE-40325-4An error occurred while updating VR device software.
CE-40312-0An error occurred while updating VR device software.
CE-40313-1An error occurred while updating VR device software.
CE-40314-2An error occurred while updating VR device software.
CE-40315-3An error occurred while updating VR device software.
CE-40316-4An error occurred while updating VR device software.
CE-40317-5An error occurred while updating VR device software.
CE-40318-6An error occurred while updating VR device software.
CE-40319-7An error occurred while updating VR device software.
CE-40320-9An error occurred while updating VR device software.
CE-40321-0An error occurred while updating VR device software.
CE-40322-1An error occurred while updating VR device software.
CE-40323-2An error occurred while updating VR device software.
CE-40324-3An error occurred while updating VR device software.
CE-33327-8PS VR USB Error
WS-41755-2Cannot connect to the server.
CE-38706-4Cannot connect to the server.
WC-34731-8Credit card information is invalid.
NP-31959-7An error occurred while connecting to PlayStation™Network.
NP-34388-6An error occurred while connecting to PlayStation™Network.
CE-39935-9An error occurred while connecting to PlayStation™Network.
NP-31966-5An error occurred while connecting to PlayStation™Network.
WV-33921-8Cannot connect to the server.
E-80AA001AAn error occurred while starting the application.
NP-39233-0An error has occurred while creating or joining a Party.
CE-38606-3Cannot add the following content to Downloads.
NP-39226-2An error occurred while connecting to PlayStation™Network.
CE-41901-5Use a USB External Storage Device that fulfills the following requirements.
CE-41899-1Connect the USB External Storage Device directly to the PS4.
CE-30002-5An error has occurred.
CE-30022-7Format the HDD again.
CE-30006-9Reconnect the HDD and repair file system following instructions.
CE-41558-3Cannot start the application.
NP-31970-0Context does not exist.
NP-39232-9An error has occurred while creating a party or joining one.
E-82027201Authentication failed
NP-36006-5Your trophy data may be corrupted.
CE-42041-1Cannot perform this operation. There is currently not enough free space available in system storage.
CE-42040-0Cannot perform this operation. There is currently not enough free space available in system storage.
SU-30627-8System software file may be corrupted.
WC-40376-0This product or content is not available for your account's country/region.
CE-39985-4An error occurred while connecting to PlayStation™Network.
CE-38703-1Cannot connect to the server.
WC-40368-1Insufficient Funds.
WC-35442-8The credit card information you entered is already registered with other accounts.
WS-37469-9PlayStation™Network might be undergoing maintenance or is temporarily busy.
CE-32894-6The connection to the server has been lost. There might have been a problem in connecting to the network, or PlayStation™Network or the server of the service provider might be temporarily busy.
WC-34889-2This action is locked temporarily due to too many attempts.
CE-32723-7The item is corrupted or cannot be detected by the system.
CE-37857-0PS4 cannot recognise the USB storage.
WS-36724-2Target user does not exist.
WC-41705-7Transaction or voucher redemption requires a Payment Method on file. No Payment Methods on file.
WS-36778-1User does not exist in friends list.
NP-31828-2A connection error happened due to heavy traffic on the PSN server.
WC-40383-8Could not connect to the server (HTTP 503 error).
CE-30008-1An error has occurred while launching the content.
WS-38220-5An error has occurred.
WC-40360-3PlayStation Store issue.
CE-41853-1The selected content is unavailable.
NP-31980-1Session full.
CE-30028-3An error occurred within the application.
CE-38704-2A server error occurred.
CE-42747-4System software update required.
CE-34719-4Feature temporarily unavailable.
NP-40833-8A server error occurred.
WC-40329-8Can't connect to PSN server.
E-82385F03An intermittent error has occurred.
WS-43305-5An intermittent error has occurred.
NP-34981-5A server error occurred.
NP-32364-8A server error occurred.
CE-32809-2An error has occurred while starting a downloaded game.
SU-41350-3PS4 cannot find system software update file on USB storage device.
WS-37403-7PlayStation Network (PSN) is under maintenance or temporarily busy.
WS-37505-0If you received this error code on PlayStation 4, the connection between your PS4 system and the server has failed. Find steps to troubleshoot error code
SU-30625-6If you received this error code on PlayStation 4, the system software update file was not recognised by the PS4 system and the update has failed. Find steps to troubleshoot error code
SU-30645-8If you received this error code on PlayStation 4, the system software update file was not recognised by the PS4 system and has failed. Find steps to troubleshoot error code
SU-42481-9If you received this error code on PlayStation 4, the system software update file was not recognised by the PS4 system and has failed. Find steps to troubleshoot error code
PlayStation Home screen and Control centre
PlayStation Home screen and Control centre

Every decade or so the company launches a new system that is packed with leading technology. Offering you a great deal more than a gaming console as the system can run games and a wide range of applications and services that enhance your experience in every manner. Offering you a complete entertainment package that can be accessed via a single platform launcher.

Source: playstation.com/en-us/support/

Anna Neilson
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