Samsung Microwave Error Codes



If the above guidelines do not enable you to solve the problem, then contact your local samsung customer service centre. Please have the following information read; -The model and serial numbers, normally printed on the rear of the oven -Your warranty details -A clear description of the problem. Then contact your local dealer or samsung aftersales service.

Error CodesMeaning
C-10Cooking sensor is needed to check. Press the Stop/Cancle button andoperate again. If it occurs again, turn offthe microwave oven over 30 secondsand try setting again.
C-20Temperature sensor is neededto check. Press the Stop/Cancle button andoperate again. If it occurs again, turn offthe microwave oven over 30 secondsand try setting again.
C-21Temperature sensor detecthigher temperature thansetting temperature. Turn off the microwave oven for coolingthe product and then try setting again.
C-d0Control buttons are pressedover 10 seconds. Clean the keys and check if there iswater on the surface around key. If itoccurs again, turn off the microwaveoven over 30 seconds and try settingagain.
E1Power frequency Error (50/60Hz). Power frequency is other than 50 Hz. Unplug the power cord plug and check if the power frequency is 50 Hz. Plug the power cord in 50 Hz power source and see If “E1” appears.
E21Thermistor Open Error. Thermistor Sensor which is supposed to sense the temperature of the cavity inside does not work properly. (Thermistor Sensor open) Unplug the power cord and wait for more than 10 seconds. Plug the power cord again.
E22Thermistor Short Error. Thermistor Sensor which is supposed to sense the temperature of the cavity inside does not work properly. (Thermistor Sensor short) Unplug the power cord and wait for more than 10 seconds. Plug the power cord again.
E3Temperature of exhaust air too High Error. The oven cavity gets too hot due to excessive operation with no load or small load, or due to some blocking materials around the Air Filter or Air Exhaust at the back of the oven. Open the oven door and check if 1) the oven has been operating with no load or too small load, 2) the air filter is placed in a wrong position, or 3) any blocking materials exist around the Air Exhaust. Cool down the oven (for approx. 30 min) under the normal temperature. The oven is back to normal when the error code “E3” disappears and “ON” appears again in the display window. Unplug the power cord, remove the blocking materials around the ventilation openings, cool down the oven (for approx. 30 min) sufficiently, plug the power cord in again and check if the error code appears again.
E41HVT-I Power Error. The circuitry inside the oven is not working correctly. Unplug the power cord and wait for 10 seconds. Plug the power cord in again and check if the error code “E41” appears again.
E42HVT-II Power Error. The circuitry inside the oven is not working correctly. Unplug the power cord and wait for 10 seconds. Plug the power cord in again and check if the error code “E42” appears again.
E5Check Memory IC (IC3) and replace if defective. Replace Assy Main PCB or MICOM.
TETouch Communication Error
SEClean the keys and check if there is water on the surface around the keypad. Turn off the microwave oven and try setting again.
E-X2Additional Short Error
E-X1Additional Open Error
E-83Communication Error
E-82Communication Short Error
E-81Communication Open Error
E-72Steam Sensor Short Error
E-71Steam Sensor Open Error
E-63T1 Max Time Humidity Sensor Error
E-62Short Humidity Sensor Error
E-61Open Humidity Sensor Error
E-54Zero Error
E-53Read/Write Error
E-52EEPROM Short Error
E-51Sense Failure
E-47Door Open Error
E-46Primary Open Error
E-45Cooling Error
E-44Dry Up Easy/PH Sensor Error
E-43T1 Max Time Easy/PH Sensor Error
E-42Short Easy/PH Sensor Error
E-41Open Easy/PH Sensor Error
E-36Door Open Error
E-35Invalid Weight Error
E-34Over Weight Error
E-33Under Weight Error
E-32Short Gas Sensor Error
E-31Open Gas Sensor Error
E-26Temperature Not Over AD Error
E-25Micro Cook Abnormal Temperature Error
E-24Over Temperature Error
E-23T1 Max Time Error
E-22Short Temp Sensor Error
E-21Open Temp Sensor Error
E-15The “E-15” message is automatically activated when you open the door or push Stop/Eco key on Sensor Cook Mode. Press Stop/Eco key to return to initialization mode.
E-14Dry Up / No Load Gas Sensor Error
E-13T1 Max Time Gas Sensor Error
E-12Short Gas Sensor Error
E-11Open Gas Sensor Error
E-06Swing Heater Error
E-05Cooking Time Setting Over Error (Combination)
E-04Cooking Time Setting Over Error (Convection)
E-03Cooking Time Setting Over Error (Grill)
E-02Cooking Time Setting Over Error (Microwave)
E-01Open Error
C-F0, C-F1, C-F2Communication error
C-d1, C-d2Door or Key error
C-A0, C-A1, C-A2Functional error
C-70, C-71, C-72Error with Steam Sensor
C-22Error with Temp Sensor
C-11, C-12Error with Gas/Easy/PH Sensor
5EClean the keys and check if there is water on the surface around the keypad. Turn off the microwave oven and try setting again.

Samsung Microwave Troubleshooting

Samsung Microwave Troubleshooting
Samsung Microwave Troubleshooting

If you have any of the problems listed below try the solutions given.

ProblemSolution
The buttons cannot be pressed properlyForeign matter may be caught between the buttons. Remove the foreign matter and try again.
For touch models: Moisture is on the exterior. Wipe the moisture from the exterior.
Child lock is activated. Deactivate Child lock.
The time is not displayed.Power is not supplied. Make sure power is supplied.
The Eco (power-saving) function is set. Turn off the Eco function.
The oven does not work.Power is not supplied. Make sure power is supplied.
The door is open. Close the door and try again.
The door open safety mechanisms are covered in foreign matter. Remove the foreign matter and try again.
The oven stops while in operation.The user has opened the door to turn food over. After turning over the food, press the Start button again to start operation.
The power turns off during operation.The oven has been cooking for an extended period of time. After cooking for an extended period of time, let the oven cool.
The cooling fan is not working. Listen for the sound of the cooling fan.
Trying to operate the oven without food inside. Put food in the oven.
There is not sufficient ventilation space for the oven. There are intake/exhaust outlets on the front and rear of the oven for ventilation. Keep the gaps specified in the product installation guide.
Several power plugs are being used in the same socket. Designate only one socket to be used for the oven.
There is no power to the oven.Power is not supplied. Make sure power is supplied.
There is a popping sound during operation, and the oven doesn't work.Cooking sealed food or using a container with a lid may causes popping sounds. Do not use sealed containers as they may burst during cooking due to expansion of the contents.
The oven exterior is too hot during operation.There is not sufficient ventilation space for the oven. There are intake/exhaust outlets on the front and rear of the oven for ventilation. Keep the gaps specified in the product installation guide.
Objects are on top of the oven. Remove all objects on the top of the oven.
The door cannot be opened properly.Food residue is stuck between the door and oven interior. Clean the oven and then open the door.
The oven does not heat.The oven may not work, too much food is being cooked, or improper cookware is being used. Put one cup of water in a microwave-safe container and run the microwave for 1-2 minutes to check whether the water is heated. Reduce the amount of food and start the function again. Use a cooking container with a flat bottom.
Heating is weak or slow.The oven may not work, too much food is being cooked, or improper cookware is being used. Put one cup of water in a microwave-safe container and run the microwave for 1-2 minutes to check whether the water is heated. Reduce the amount of food and start the function again. Use a cooking container with a flat bottom.
The warm function does not work.The oven may not work, too much food is being cooked, or improper cookware is being used. Put one cup of water in a microwave-safe container and run the microwave for 1-2 minutes to check whether the water is heated. Reduce the amount of food and start the function again. Use a cooking container with a flat bottom.
The thaw function does not work.The oven may not work, too much food is being cooked, or improper cookware is being used. Put one cup of water in a microwave-safe container and run the microwave for 1-2 minutes to check whether the water is heated. Reduce the amount of food and start the function again. Use a cooking container with a flat bottom.
The interior light is dim or does not turn on.The door has been left open for a long time. The interior light may automatically turn off when the Eco function operates. Close and reopen the door or press the Cancel button.
The interior light is covered by foreign matter. Clean the inside of the oven and check again.
A beeping sound occurs during cooking.If the Auto Cook function is being used, this beeping sound means it's time to turn over the food during thawing. After turning over the food, press the Start button again to restart operation.
The oven is not levelThe oven is installed on an uneven surface. Make sure the oven is installed on flat, stable surface.
There are sparks during cooking.Metal containers are used during the oven/thawing functions. Do not use metal containers.
When power is connected, the oven immediately starts to work.The door is not properly closed. Close the door and check again.
There is electricity coming from the oven.The power or power socket is not properly grounded. Make sure the power and power socket are properly grounded.
There is water drippingThere may be water or steam in some cases depending on the food. This is not an oven malfunction. Let the oven cool and then wipe with a dry dish towel.
There is steam through a crack in the door.There may be water or steam in some cases depending on the food. This is not an oven malfunction. Let the oven cool and then wipe with a dry dish towel.
There is water left in the oven.There may be water or steam in some cases depending on the food. This is not an oven malfunction. Let the oven cool and then wipe with a dry dish towel.
The brightness inside the oven varies.Brightness changes depending on power output changes according to function. Power output changes during cooking are not malfunctions. This is not an oven malfunction.
Cooking is finished, but the cooling fan is still running.To ventilate the oven, the cooling fan continues to run for about 3 minutes after cooking is complete. This is not an oven malfunction.
Pressing the +30s button operates the oven.This happens when the oven was not operating. The microwave oven is designed to operate by pressing the +30s button when it was not operating.
While turning, the turntable comes out of place or stops turning.There is no roller ring, or the roller ring is not properly in place. Install the roller ring and then try again.
The turn table drags while turning.The roller ring is not properly in place, there is too much food, or the container is too large and touches the inside of the microwave. Adjust the amount of food and do not use containers that are too large.
The turn table rattles while turning and is noisy.Food residue is stuck to the bottom of the oven. Remove any food residue stuck to the bottom of the oven.
The oven does not heat.The door is open. Close the door and try again.
There is a burning or plastic smell when using the oven.Plastic or non heat-resistant cookware is used. Use glass cookware suitable for high temperatures.
There is a bad smell coming from inside the oven.Food residue or plastic has melted and stuck to the interior. Use the steam function and then wipe with a dry cloth. You can put a lemon slice inside and run the oven to remove the odour more quickly
Samsung Microwave Wiring Diagram and Operating Sequence
Samsung Microwave Wiring Diagram and Operating Sequence

Samsung Microwave Service Manual Pdf Cm-1819 / Cm-1419 Cm-1829 / Cm-1429




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