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Samsung Refrigerator Error Codes
Samsung Refrigerator Error Codes

Samsung Refrigerator Error Codes



Samsung Refrigerator Fast Track Troubleshooting: Hold buttons – Freezer, Fridge and Flex Zone for 6 seconds. All on/off LED’s will blink, Stop pressing to view load status. Refer to next.

Samsung Refrigerator Load Mode

PartDISPLAY LEDDescription
R-FAN HIGHEST"a" and "b" at the lowest order digit of the R compartmentIn the case of the R-FAN HIGHEST operation, the corresponding LED is turned on.
R-FAN HIGH"a" at the lowest order digit of the R compartmentIn the case of the R-FAN HIGH operation, the corresponding LED is turned on.
R-FAN LOW"b" at the lowest order digit of the R compartmentIn the case of the R-FAN LOW operation, the corresponding LED is turned on.
Overload"e" at the lowest order digit of the R compartmentIf the external air temperature is 34℃ or higher, the corresponding LED is turned on.
Low Temperature"f" at the lowest order digit of the R compartmentIf the external air temperature is 21℃ or less, the corresponding LED is turned on.
Demo Mode"g" at the lowest order digit of the R compartmentThe LED is turned on in Demo Mode
COMP"a" at the lowest order digit of the F compartmentIn the case of the F COMP operation, the corresponding LED is turned on.
F-FAN HIGHEST"b" and "c" at the lowest order digit of the F compartmentIn the case of the F-FAN HIGHEST operation, the corresponding LED is turned on.
F-FAN HIGH"b" at the lowest order digit of the F compartmentIn the case of the F-FAN HIGH operation, the corresponding LED is turned on.
F-FAN LOW"c" at the lowest order digit of the F compartmentIn the case of the F-FAN LOW operation, the corresponding LED is turned on.
F compartment defrost heater"d" at the lowest order digit of the F compartmentThe LED is turned on when the freezer defrosting heater operates.
C-FAN HIGHEST"e" and "f" at the lowest order digit of the F compartmentIn the case of the C-FAN HIGHEST operation, the corresponding LED is turned on.
C-FAN HIGH "e" at the lowest order digit of the F compartmentIn the case of the C-FAN HIGH operation, the corresponding LED is turned on.
C-FAN LOW"f" at the lowest order digit of the F compartmentIn the case of the C-FAN LOW operation, the corresponding LED is turned on.
F Valve"b" at the second lowest order digit of the F compartmentIn the case of the F valve open, the LED is turned on.
CV Valve"c" at the second lowest order digit of the F compartmentIf the CV valve opens, the LED is turned on.
R Valve"f" at the second lowest order digit of the F compartmentIf the R valve opens, the LED is turned on
French Heater"g" at the second lowest order digit of the F compartmentIn the case of the French Heater operation, the corresponding LED is turned on
CV-FAN HIGHEST“Freezer” or “Thin Ice” for the CV compartmentIn the case of the CV-FAN HIGHEST operation, the corresponding LED is turned on.
CV-FAN HIGH “Freezer” for the CV compartmentIn the case of the CV-FAN HIGH operation, the corresponding LED is turned on
CV-FAN LOW“Thin Ice” for the CV compartmentIn the case of the CV-FAN LOW operation, the corresponding LED is turned on.
CV compartment defrosting heater“Fridge” for the CV compartmentWhen the CV compartment defrosting heater operates, the LED is turned on.
Normal"e" and "f" in the lowest order digits of the R compartment, and the LEDs are all turned off.When the external temperature is within the range of 22℃~ 33℃.
Ice Room-FAN"d" at the second lowest order digit of the F compartmentWhen Ice Room-FAN operates, applicable LED ON.
Ice maker full “e" at the second lowest order digit of the R compartmentWhen the Ice Maker's Bucket is full, applicable LED ON
WiFi WiFi StatusNot connected to the IP sharer (AP) or the Internet: Off Router(AP) connected: Blink Internet connected: On
Samsung Refrigerator Using The Control Panel
Samsung Refrigerator Using The Control Panel
Error CodeCauseHow to fix
Flashing OF OFCooling Off Mode.Close the door/wait for the refrigerator to cool down
1 EFreezer temperature sensor failureUnplug the refrigerator and check the wire harness connection on the freezer temperature sensor.
2 ERefrigerator compartment temperature sensor failureUnplug the refrigerator and check the wire harness connection on the refrigerator compartment temperature sensor.
4 EFreezer evaporator defrost temperature sensor failureUnplug the refrigerator and check the wire harness connection on the freezer evaporator defrost temperature sensor.
5 ERefrigerator evaporator defrost temperature sensor failureUnplug the refrigerator and check the wire harness connection on the refrigerator evaporator defrost temperature sensor.
6 EAmbient temperature sensor failureUnplug the refrigerator and check the wire harness connection on the ambient temperature sensor
7 ERefrigerator pantry drawer temperature sensor failureUnplug the refrigerator and check the wire harness connection on the pantry drawer temperature sensor in the refrigerator compartment.
13 EHumidity sensor failureUnplug the refrigerator and check the humidity sensor wire harness connection. Reconnect the wire harness if it’s loose.
14 EIce maker temperature sensor failureUnplug the refrigerator and check the ice maker wire harness connection. Reconnect the wire harness if it’s loose.
15 EIce room temperature sensor failureUnplug the refrigerator and check the ice room temperature sensor wire harness connection.
21 EFreezer evaporator fan failureUnplug the refrigerator and check the wire harness connections on the freezer evaporator fan
22 ERefrigerator evaporator fan failureUnplug the refrigerator and check the wire harness connections on the refrigerator evaporator fan.
23 ECondenser fan failureUnplug the refrigerator and check the wire harness connections on the condenser fan. Reconnect any loose wires.
24 EFreezer evaporator defrost system failureFreezer evaporator defrost system failure
25 E Refrigerator evaporator defrost system failureUnplug the refrigerator and remove the electronic control board cover
26 EIce maker failureCheck freezer temperature because the ice maker won’t cycle if freezer temperature is above 15 degrees.
27 E Pantry drawer air damper heater failureUnplug the refrigerator and pull out the pantry drawer.
33 E Ice maker fill tube heater failureUnplug the refrigerator and remove the electronic control board cover.
41 E or Pc ErCommunication error between the control panel and electronic control boardUnplug the refrigerator and check the wire harness connections between the control panel and the electronic control board.
81 E Compressor failed to startUnplug the refrigerator and check the wire harness connections between the inverter board and compressor.
82 E Inverter board failureUnplug the refrigerator and check wire harness connections between the electronic control board and inverter control board.
84 E Compressor lockedCall a service technician to diagnose and repair this failure.
85 E Voltage supply to the compressor is too lowCall a service technician to diagnose and repair the failure.
86 E Voltage supply to the compressor is too highCall a service technician to diagnose and repair the failure.
PC ERDoor and main unit disconnection.1-Unplug the refrigerator or turn off power at the circuit breaker. 2-Disconnect and reconnect the wire harness above the door. 3-Restore power to the fridge.
41C1-Confirm the latest software update has been downloaded and installed. 2-The first time the error occurs after the update, touch OK.

Samsung Refrigerator Diagnostic Mode




Samsung Refrigerator Parts
Samsung Refrigerator Parts
Error NumberItemDiagnostic Method
1Freezer sensor errorCheck if the Sensor is Open or Shorted The voltage between the Main PCB CN30 pins 1 and 3 should be within the 4.5V~1.0V range.
2Fridge sensor errorCheck if the sensor is open or shorted The voltage between the Main PCB CN30 pins 1 and 5 should be within the 4.5V~1.0V range.
3Freezer defrost sensor errorCheck if the sensor is open or shorted The voltage between the Main PCB CN30 pins 1 and 4 should be within the 4.5V~1.0V range
5Fridge defrost sensor errorCheck if the sensor is open or shorted The voltage between the Main PCB CN30 pins 1 and 6 should be within the 4.5V~1.0V range.
6Ambient sensor errorCheck if the sensor is open or shorted The voltage between the Main PCB CN30 pins 1 and 2 should be within the 4.5V~1.0V range.
9
Convertible zone sensor errorCheck if the sensor is open or shorted The voltage between the Main PCB CN30 pins 11 and 12 should be within the 4.1V~0.8V range.
11 Convertible zone defrost sensor errorCheck if the sensor is open or shorted The voltage between the Main PCB CN30 pins 11 and 13 should be within the 4.1V~0.8V range.
13 Humidity sensor errorThe voltage between the Main PCB CN30 pins 7 and 9 should be within the 4.1V~0.8V range.
14Fridge Ice maker sensor errorCheck if the sensor is open or shorted The voltage between MAIN PCB CN90 3↔ 8 should be within 4.5V~1.0V.
15Ice room sensor errorCheck if the sensor is open or shorted The voltage between MAIN PCB CN30 10↔ 11should be within 4.5V~1.0V
16Fridge humidity sensor errorCheck if the sensor is open or shorted The voltage between the Main PCB CN30 pins 7 and 8 should be within the 4.1V~0.8V range.
21Freezer fan errorThe voltage of the MAIN PCB CN74 1↔4: should be between 7V~12V.
22Fridge fan errorThe voltage of the MAIN PCB CN74 1↔3: should be between 7V~12V.
23Comp room fan errorThe voltage of the MAIN PCB CN74 1↔6: should be between 7V~12V.
24Freezer defrost errorAfter separating MAIN PCB CN70_1 wire from PCB, resistance value between CN70_1-7 ↔ 3 shall be 63(230) ohm ± 7%. (Resistance value is varied by input power) 0 ohm : heater short, ∞ ohm : wire/ bimetal open (Must power off)
29Convertible zone defrost errorAfter separating MAIN PCB CN70 wire from PCB, resistance value between CN70_1-7 ↔ 1 shall be 63(230) ohm ± 7%. (Resistance value is varied by input power) 0 ohm : heater short, ∞ ohm : wire/ bimetal open (Must power off)
31Convertible zone fan errorThe voltage of the MAIN PCB CN74 1↔5: should be between 7V~12V.
35Freezer low registERROR_Freezer low regist
37Convertible zone low registERROR_Convertible zone low regist
39 Ice maker function errorAfter changing the Ice Maker(R), plug the refrigerator power code again, and check the operation.
40Ice maker fan errorThe voltage of MAIN PCB CN52-1↔ 6: shall be between 7V~12V
41MAIN < - > Panel Comm errorActually, If there is not a problem, it is desirable to replace Main and Panel PCB With the oscilloscope after a cable problem confirming.
44MAIN < - > INV Comm errorActually, If there is not a problem, it is desirable to replace Main and Inverter PCB With the oscilloscope after a cable problem confirming
46I/O Expander Comm errorIt is desirable to replace Main PCB.
61 Ice duct heater errorAfter separating MAIN PCB CN51 wire from PCB, resistance value between CN51 4↔6 shall be 135 ohm ± 7%. (Resistance value is varied by input power) 0 ohm : heater short, ∞ ohm : (Must power off)
65Ice bucket heater errorAfter separating MAIN PCB CN51 wire from PCB, resistance value between CN51 4↔7 wire shall be 135 ohm± 7%. 0 ohm : heater short, ∞ Ohm : wire.
66Door handle heater errorAfter separating MAIN PCB CN51 wire from PCB, resistance value between CN51 1↔2 wire shall be 135 ohm± 7%. 0 ohm : heater short, ∞ Ohm : wire.
71Freezer abnormal temp. errorThe temperature has been abnormally increased. Check if the door has been open for a long time or if hot food has been stored in the compartment. If the reason for the error is removed, the error code disappears after a pre-determined period of time.
72Fridge abnormal temp. errorCheck if the door has been open for a long time or if hot food has been stored in the compartment. If the reason for the error is removed, the error code disappears after a predetermined period of time.
73 Convertible zone chill errorCheck if the door has been open for a long time or if hot food has been stored in the compartment. If the reason for the error is removed, the error code disappears after a predetermined period of time.
81COMP run errorCheck the soldering status of the inverter PCB. (Check if any parts have short-circuited). Check if the DC 15V output is less than 13.5V. Check the Comp and Cycle.
82COMP IPM faultCheck the soldering status of the inverter PCB. (Check if any parts have short-circuited). Check if the DC 15V output is less than 13.5V. Check the Comp and Cycle.
83COMP current errorCheck the compressor wire connections. Check the soldering status of the inverter PCB. (Check if any parts have short-circuited). Check the Comp and Cycle.
84COMP Motor stallCheck if the compressor and the Cycle is normal.Check the input voltage. Check the soldering of the inverter PCB. (Check if any parts have shortcircuited.)
85COMP low voltageCheck the input voltage. (This error occurs when the input voltage is AC 106 V or lower.)

Samsung ‘Refrigerator’ Diagnostic Code Quick Guide

Samsung 'Refrigerator' Diagnostic Code Quick Guide_1
Samsung ‘Refrigerator’ Diagnostic Code Quick Guide_1
Samsung 'Refrigerator' Diagnostic Code Quick Guide_2
Samsung ‘Refrigerator’ Diagnostic Code Quick Guide_2

Self-diagnosis CHECK LIST

Self-diagnosis check list
Self-diagnosis check list

Samsung Refrigerator Troubleshooting

PROBLEMSOLUTION
The refrigerator does not work at all or it does not chill sufficiently.• Check if the power plug is properly connected.
• Check if the set temperature on the digital display is warmer than the freezer or fridge
inner temperature. If it is, set the freezer or fridge to a colder temperature.
• Is the refrigerator in direct sunlight or located near a heat source?
If so, it may not be able to cool sufficiently. Install it in a location that is out of direct
sunlight and not near a heat source.
• Is the back of the refrigerator too close to the wall, preventing proper ventilation?
If so, it may not be able to cool sufficiently.
Keep it an appropriate distance from the wall.
• Is there too much food inside so that the food is blocking the outlet vent?
To keep the refrigerator at a suitable temperature, do not fill the refrigerator with too
much food.
The food in the fridge is frozen.• Check if the set temperature on the digital display is too low.
If so, raise the set temperature inside the refrigerator.
• Is the temperature in the room too low? Set the refrigerator warmer.
• Did you store food with a high moisture content in the coldest part of the refrigerator
or near the cooling outlet vent?
Try moving those items to the other shelves in the fridge instead of keeping them in
the colder areas or bins.
You hear unusual noise or sounds.• Check if the refrigerator is level and stable.
• Is the back of the refrigerator too close to the wall, preventing proper ventilation?
• Was anything dropped behind or under the refrigerator?
• If you hear a “ticking” sound from inside the refrigerator, this is normal.
It occurs because various parts contract or expand in response to temperature
changes in the refrigerator interior.
• If it sounds as if something is hitting something else inside the refrigerator, this is
normal. The sound is caused by the compressor operating at high capacity.
The cabinet-door sealing area of the appliance is hot and condensation is occurring.• Some heat is normal as anti-condensators are installed in the vertical hinged section
of the refrigerator to prevent condensation.
• Is the refrigerator door ajar?
Condensation can occur when you leave the door open for a long time.
The ice Maker is not producing ice.• It may take longer to make ice if it is not sufficiently cool, such as when first installed.
• Is the water line connected and the shut-off valve opened?
• Did you manually stop the ice making function?
• Check if the filter is properly installed. If it is not properly installed, the ice making
function may not work.
You can hear water bubbling in the refrigerator.• This is normal. The bubbling comes from refrigerant circulating through the refrigerator
There is a bad smell in the refrigerator.• Check for spoiled food.
• Foods with strong odors (for example, fish) should be tightly covered.
• Clean out the freezer periodically and throw away any spoiled food.
When cleaning the inside of the fridge, store food elsewhere and unplug the
appliance. Wipe with a dry dishcloth after 2-3 hours and then circulate air inside the
refrigerator.
Frost forms on the walls of the freezer.• Is the air vent blocked?
Remove any obstructions so air can circulate freely.
• Allow sufficient space between the stored foods for efficient air circulation.
• Is the freezer drawer closed properly?
If the freezer drawer is not completely closed or is blocked, humidity from outside
may enter and cause severe frost to form
The water dispenser is not functioning.• Is the water line connected and the shut-off valve opened?
• Has the water supply line tubing been crushed or kinked?
• Make sure the tubing is free and clear of any obstruction.
• Is the water tank frozen because the fridge temperature is too low?
Try selecting a warmer setting on the Digital display.
• Is the Child Lock on?
• Check if the filter is properly installed.
If it is not properly installed, the water dispenser may not work.
The auto close system does not work with the freezer door.• Is there an imbalance between the right and left parts of the door?
• Open and close the door smoothly 1~2 times.
After you do this, the auto close system usually works properly again.
• Try opening the door smoothly to avoid unbalancing the right and the left part of the
door.
Condensation or water drops forms on vertical mullion and surroundings, etc.• Condensation or water drops may form if the humidity is too high while the
refrigerator is operating.
• If condensation or water drops appears on vertical mullion and surroundings, etc.,
turn the Energy Saver mode off after removing the condensation.

Samsung Refrigerator Manual PDF

If you need help, information or directions, please just ask.

One comment

  1. I have a refrigerator with two doors side by side model RSG5UCRS1 the top of freezer not working and the a code error appear at first the temperature of freezer blinking after that appear 8 without under line blinking when we defrost the ice the refrigerator work normally after 3 days the problem repeat

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