Zanussi Refrigerator Error Codes



Error CodesMeaning
Normal - SHFresh Food Sensor Shorted
E2Room temperature sensor damaged (installed on the display board)
t3TH3 Sensor (open or short) Go to flow chart for Ice t3
E0No error
E50 degree compartment sensor damaged
SY - EFEvaporator Fan Failure
Erhttp://IM/RAM Error. Check J4-4, J4-5 and J4-6 Connector on Icemaker board. Check J4 connector at Main Control board. Check 15 pin inline connector at control board, Pin#’s 4,9 & 14. If all connections test good, control board.
CEIM Com Lost Go to flow chart 50C. Put into service mode to verify.
SY - CFCommunication Failure
OP - NormalFreezer Sensor OPEN
SH - NormalFreezer Sensor SHORTED
E4 Room temperature sensor damaged (installed on the power board)
E1Evaporator sensor damaged
Normal - OPFresh Food Sensor OPEN
SY - CECommunication Error
Zanussi Refrigerator Parts

Zanussi Refrigerator Parts

Zanussi Refrigerator Troubleshooting

If the appliance is not working correctly, please carry out the following checks before contacting your local Service Force Centre.

ProblemPossible Cause Solution
No power to the applianceNo power at the socket.Check there is power at the socket.
There is a power cut.Check there is not a power cut by checking the household lights.
The fuse has blown.Check the fuse has not blown.
Thermostat control knob is set at „0”.Check the thermostat setting
The temperature in the fridge or freezer is too highThe appliance is located in an unsuitable position.
Check the ambient temperature is within the appliances operating limits of 10 °C to 32 °C.
The thermostat control knob is set too low.Check that the thermostat control knob is turned to the correct setting relative to ambient conditions.
The compressor runs continuouslyThe thermostat control knob is set at the wrong temperature.Adjust the thermostat control knob.
The door is open.Close the door.
Large quantities of food have been placed in the cabinet.Close the door.
The door has been opened too frequently.Do not leave the door open longer than necessary.
The air ventilation is obstructed.Check that the air ventilation is not obstructed.
The temperature in the fridge or freezer is too lowThe thermostat control knob is set too cold.Set the thermostat control knob to a warmer position.
Excessive frost and ice has built upThe door has been left open.Check the door has not been left open.
Something is obstructing the doorCheck nothing is preventing the door from closing.
The door gasket is dirty.Check the door gasket is intact and clean.
The appliance is noisyThe appliance is not level.Check if the appliance stands stable on the floor.

If after the above checks your appliance still does not operate correctly, contact your local Service Force Centre. Please note that it will be necessary to provide proof of purchase for any in-guarantee service calls.

In the Event of a Power Failure




If there is a power failure during the storage of frozen foods, keep the door closed. If the temperature within your freezer should rise, do not refreeze the food without checking its condition. The following guidelines should assist you:

Ice Cream: Once thawed should be discarded.

Fruits & Vegetables: If soft should be cooked and used up.

Breads & Cakes: Can be refrozen without danger.

Shellfish: Should be refrigerated and used up quickly.

Cooked Dishes: i.e. casseroles should be refrigerated and used up.

Large Pieces of Meat: Can be refrozen providing there are still ice crystals remaining within them.

Small Joints: Should be cooked and can then be refrozen as cooked dishes.

Chicken: Should also be cooked and refrozen as a fresh dish.

Normal Operating Sounds

  • You may hear faint gurgling or bubbling sounds when the refrigerant is pumped through the coils or tubing.
  • When the compressor is on, the refrigerant is being pumped round and you will hear a whirring sound or pulsating noise from the compressor.
  • A thermostat controls the compressor and you will hear a faint ‘click’ when the thermostat cuts in and out.

Zanussi Refrigerator Manual PDF




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