Zanussi Refrigerator Error Codes – Causes and Solutions

Zanussi started as a small workshop in 1916, owned by Antonio Zanussi that offers locals home stoves and wood-burning ovens. The son of a blacksmith that was determined to make the world his, he worked hard day and night to create a company that will one day be known around the world. Once he passed the company came to his two sons who took it to the next level. To a point where it was sold to Electrolux in 1984. 

Once it was purchased by the Electrolux corporation the company started exporting the products around the world offering the world a taste of fine Italian craftsmanship. Today Zanussi is considered to be one of the leading Italian brands with more than 100 years of experience and a head office in Pordenone, Italy. Offering a wide range of commercial and residential appliances the company has finally made its way to the top.

Zanussi might be a high-ranking company, but from time to time customers have complained about system errors. Fortunately, most of these errors can be fixed on your own. So rather than ignoring the error codes, your appliance is showing its time to note down the Zanussi refrigerator error code and get to the bottom of the problem. To help you out we have listed down the most common error codes of the Zanussi refrigerator.

Most Common Codes

Error CodesMeaning
Normal - SHFresh Food Sensor Shorted
E2Room temperature sensor damaged (installed on the display board)
t3TH3 Sensor (open or short) Go to flow chart for Ice t3
E0No error
E50 degree compartment sensor damaged
SY - EFEvaporator Fan Failure
Erhttp://IM/RAM Error. Check J4-4, J4-5 and J4-6 Connector on Icemaker board. Check J4 connector at Main Control board. Check 15 pin inline connector at control board, Pin#’s 4,9 & 14. If all connections test good, control board.
CEIM Com Lost Go to flow chart 50C. Put into service mode to verify.
SY - CFCommunication Failure
OP - NormalFreezer Sensor OPEN
SH - NormalFreezer Sensor SHORTED
E4 Room temperature sensor damaged (installed on the power board)
E1Evaporator sensor damaged
Normal - OPFresh Food Sensor OPEN
SY - CECommunication Error

Parts Meaning

Zanussi Refrigerator Parts
Zanussi Refrigerator Parts


If the appliance is not working correctly, please carry out the following checks before contacting your local Service Force Centre.

ProblemPossible Cause
No power to the applianceNo power at the socket.
There is a power cut.
The fuse has blown.
Thermostat control knob is set at „0”.
The temperature in the fridge or freezer is too highThe appliance is located in an unsuitable position.
The thermostat control knob is set too low.
The compressor runs continuouslyThe thermostat control knob is set at the wrong temperature.
The door is open.
Large quantities of food have been placed in the cabinet.
The door has been opened too frequently.
The air ventilation is obstructed.
The temperature in the fridge or freezer is too lowThe thermostat control knob is set too cold.
Excessive frost and ice has built upThe door has been left open.
Something is obstructing the door
The door gasket is dirty.
The appliance is noisyThe appliance is not level.

If after the above checks your appliance still does not operate correctly, contact your local Service Force Centre. Please note that it will be necessary to provide proof of purchase for any in-guarantee service calls.

In the Event of a Power Failure

If there is a power failure during the storage of frozen foods, keep the door closed. If the temperature within your freezer should rise, do not refreeze the food without checking its condition. The following guidelines should assist you:

Ice Cream: Once thawed should be discarded.

Fruits & Vegetables: If soft should be cooked and used up.

Breads & Cakes: Can be refrozen without danger.

Shellfish: Should be refrigerated and used up quickly.

Cooked Dishes: i.e. casseroles should be refrigerated and used up.

Large Pieces of Meat: Can be refrozen providing there are still ice crystals remaining within them.

Small Joints: Should be cooked and can then be refrozen as cooked dishes.

Chicken: Should also be cooked and refrozen as a fresh dish.

Normal Operating Sounds

  • You may hear faint gurgling or bubbling sounds when the refrigerant is pumped through the coils or tubing.
  • When the compressor is on, the refrigerant is being pumped round and you will hear a whirring sound or pulsating noise from the compressor.
  • A thermostat controls the compressor and you will hear a faint ‘click’ when the thermostat cuts in and out.

Manual Pdf

Zanussi Refrigerator Manual PDF

Dylan Joseph
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