Arctic Wind Air Conditioner Error Codes

The following phenomena occurring during the operation do not mean faults of the machine. You may use the air conditioner with peace of mind. Before seeking repair or service, please firstly check the following.

Error CodesMeaning
P1Bottom tray is full. Connect the drain hose and drain the collected water away.
P2Bucket is full or bucket is not in right position. Empty the bucket and replace it in the right position.
E1Room temperature sensor error.
E2Evaporator temperature sensor error.
E3Condenser temperature sensor error.
E4Display panel communication error.
ASHumidity sensor error. Unplug the unit and plug it back in.
A5Temperature sensor error.
ESTube Temperature sensor of the evaporator error. Unplug the unit and plug it back in.
EbBucket is removed or not in right position. Replace the bucket in the right position.
Arctic Wind Air Conditioner Control Panel Button Meaning
Arctic Wind Air Conditioner Control Panel Button Meaning

Care And Cleaning

Clean your air conditioner to keep it looking new and to minimize dust build-up.

Air Filter Cleaning: The air filter should be checked at least once every month to see if it needs cleaning. Trapped particles and dust can build up in the filter and may decrease airflow as well as cause the cooling coils to accumulate frost. To clean the air filter:

  1. Remove the filter by pulling down on the indents of the filter door on the front of the unit.
  2. Wash the filter using liquid dish soap and warm water. Rinse the filter thoroughly. Gently shake the filter to remove excess water.
  3. Let the filter dry completely before placing it into the air conditioner.
  4. If you do not wish to wash the filter, you may vacuum the filter to remove the dust and other particles.

To minimize wear and tear on the air conditioner always wait at least 3 minutes before changing modes. This will help prevent the compressor from overheating and the circuit breaker from tripping.

Cabinet Cleaning: To clean the air conditioner cabinet:

  1. Unplug the air conditioner to prevent shock or a fire hazard. The cabinet and front panel of the air conditioner may be dusted with an oil free cloth or washed with a cloth dampened in a solution of warm water and mild liquid soap. Rinse thoroughly with a damp cloth and wipe dry.
  2. Never use harsh cleaners, wax, or polish on the cabinet front.
  3. Be sure to wring excess water from the cloth before wiping around the controls. Excess water in or around the controls may cause damage to the air conditioner.
Arctic Wind Window Air Conditioner Preparation
Arctic Wind Window Air Conditioner Preparation

Arctic Wind AC Troubleshooting

Before calling for service, review the chart below.

Air conditioner does not power on1. Unit is not plugged in. Plug unit in. 2. No electric current to outlet. Check electric breaker box for a trip. 3. Internal safety device has tripped. Wait 30 minutes for safety device to reset.
Air conditioner works for a limited amount of time1. There are bends in the exhaust hose. Position the air exhaust hose correctly, keeping it as short and free of curves as possible. 2. Something is blocking the air from being discharged. Check and remove anything obstructing air discharge.
During operation, there is an unpleasant smell in the roomAir filter is dirty. Remove air filters, clean and re-install.
Air conditioner does not operate after restarting the unitThe internal compressor safety device prevents the unit from being restarted until three minutes have elapsed since it was last turned off. Wait for compressor to turn on.
The Air Conditioner will not startThe air conditioner is unplugged. Make sure the air conditioner plug is pushed completely into the outlet.
The Air Conditioner does not cool as it shouldAirflow is restricted. Make sure there are no curtains, blinds, or furniture blocking the front of the air conditioner.
The Air Conditioner is freezing upIce blocks the airflow and stops the air conditioner from cooling the room. Set the MODE dial to HIGH FAN or HIGH COOL and set the thermostat to a higher temperature.
The Remote Control is not working1. The batteries are inserted incorrectly. Check the position of the batteries. 2. The batteries may be dead. Replace the batteries.
Water is dripping outsideHot and humid weather. This is normal.
Water is dripping inside the roomThe air conditioner is not correctly tilted outside. For proper water drainage, make sure the air conditioner is slightly tilted downward from the front of the unit to the rear.
Water collects in the base panMoisture removed from the air is draining into the base pan. This is normal for a short period in areas with low humidity and normal for a longer period in areas with high humidity.
Arctic Wind Window AC Remote Control
Arctic Wind Window AC Remote Control

Arctic Wind Portable AC Control Panel and Remote Control

Arctic Wind Portable AC Control Panel and Remote Control
Arctic Wind Portable AC Control Panel and Remote Control

Arctic Wind Window AC Installation and Operation Manual PDF – Model AW11505E


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