|8||Do you have the Google Play Services installed? If Google Play Services is installed, go to the application list, enter Google Play Services and disable the app. It will then ask if you want to restore the factory settings.|
|18||Problem when reinstall an application that you already had on your device. Disconnect and reconnect the SD or microSD memory card.|
|20||Apps can not be downloaded or updated. Use file explorer to access the folder and delete the file or data of the application that caused the problems.|
|24||Unknown problem. Delete the entire folder of the app and reinstall it.|
|101||Nothing can be downloaded on the device. That is because there are too many applications installed. Uninstall unnecessary apps from your internal memory, or if that’s not an option, clear the data in Google Play Store, remove your Google account from the device and then add it again.|
|103||Google Play thinks an app is compatible. The error will solve itself after a few hours.|
|110||The app cannot be installed. Clear the cache from Google Play or try downloading the app from the Google Play site.|
|194||Problems when you try to download apps from the Google Play. Clear the cache data for Google Play Services and the Google Play Store.|
|403||Forbidden request. This error usually appears when you use two different Google accounts on one device. Clear your proxy settings by going to your Android settings, going to “Wireless and Networks”, “Mobile Networks”, “APN”. Select “Clear Proxy”, and try downloading again.|
|406||Applications cannot be downloaded. Clear the cache in Google Play Store.|
|413||No application can be downloaded or updated. Go to “Manage Apps” in the Android settings menu, and select “Clear data” and “Force stop” for the following applications: Google Play Services, Google Play Store, and finally your primary browser.|
|481||There’s a problem with your Google account. Remove the account from the device, restart the device and login with the account again. If the problem isn’t resolved, sign in with a different Google account.|
|491||Applications cannot be downloaded or updated. Remove your Google account from the device, restart it and setup the account again. Then go to “Manage apps” in your Android settings, find Google Play Services and tap “Clear data” and “Force stop”.|
|492||Application cannot be installed. In your Android settings in “Manage apps”, “Clear data” and “Force stop” both Google Play Services and Google Play Store.|
|495||Problem downloading apps from the Play Store. First, try clearing the data from both Google Play Services and Google Play Store. If this doesn’t work, remove your Google account from the device, restart, and sign in again.|
|497||Problem updating apps. Go to “Settings”, “Applications”, “All and “Google Play Store”. Then hit “Clear cache”, “Clear data” and “Uninstall updates”. You can disable your SD card or delete the app’s APK and reinstall it.|
|498||Downloads are suddenly interrupted. Most likely your device’s cache is full. Delete unnecessary temporary files and applications manually or using a cleaner app.|
|501||Don’t open the Google Play Store or perform downloads. Clear the cache from Google Play Store and Google Play Services in your Android settings. Then, delete your Google account in “Accounts”. Finally, restart your phone, input and synchronize your Google account again and let your phone sit for 5 minutes.|
|504||The application can’t be downloaded. A possible solution is to delete the cache and data stored in Google Play Services and Play Store. If that doesn’t work, remove the Google account from the device, restart, and sign in again.|
|505||Various apps with duplicate permissions. You need to find out what application has the same permissions as the app you are trying (you can do that with Lucky Patcher). Then, uninstall the problem app.|
|905||App could not be downloaded due to an error. This 905 error apparently happens to many users of Android smartphones and tablets, especially the Galaxy S5, S4, HTC, Sony Xperia and many more. Still, the trouble usually has more to do with the application itself rather than of one of the smartphones or devices.|
|906||HTC One M8 and M9 problem. Clear the cache and data of the app.|
|907||HTC One M8 and M9 problem. Clear the cache and data of the app.|
|911||An application cannot be downloaded. Try clearing the data in Google Play Store. Or, you may be using password-protected public Wi-Fi and the session has expired. Try turning off Wi-Fi and downloading using mobile data instead.|
|919||Applications are downloaded. but won’t open after being downloaded There’s insufficient space on your device, so try freeing up some memory by deleting unnecessary apps or large files like music and videos.|
|920||The application can’t be downloaded. Try disconnecting and reconnecting your Wi-Fi. If that doesn’t work, remove your Google account from the device, restart, and sign in again. If it still doesn’t work, go to “Manage Apps” in your Android settings and find Google Play Store. Clear data and uninstall updates, restart your device and try again.|
|921||An application can’t be downloaded. First, try clearing the cache from Google Play Store in your Android settings. If that doesn’t work, try also clearing the data from the Play Store, removing your Google account from the device, restarting, and signing in again.|
|923||It’s impossible to download applications. You get errors when trying to sync data with your Google account. Try removing your Google account from the device, free up some memory by deleting unnecessary apps, and then restart your Android in recovery mode. Do a “wipe” of the cache partition and then restart normally. Sign in again with your Google account.|
|924||Installation was unsuccessful do to an error. Occurs when trying to download larger applications. Go to “Settings”, “All”, “Google Play Store” and “Uninstall updates”. Then, try downloading the app again.|
|927||Apps can’t be downloaded because Google Play Store is updating. Wait for the update to finish, and, if that doesn’t work, clear the data from Google Play Services and select “Force stop”, and do the same for Google Play Store.|
|940||App cannot be download. Clear Cache of “Google Play Store” and clear data of “Downloads”/”Download Manager”. Clear “Google Services Framework”, “Google Apps”, “Google Hangouts”, “Checking Service” and “Chrome”.|
|941||Problems when updating applications. Clear the cache and data from Google Play Store, and if your device has its own download manager, also clear its cache and data.|
|944||Google Play Store is down. Update the app later.|
|Authentication required||Authentication required. Remove the Google account and add it again. If this solution doesn’t work, go into your “Settings”, “Application manager”, “Google Play” and delete the data and clear the cache. Another option: go to “Settings”, “Applications”, select “Google Play” and click “Uninstall updates”.|
|BM-GVHD-06||Problems with Google Play card. Restart the device. The second option is: go to “Settings”, “Applications”, “Google Play”, “Force stop” and “Uninstall updates”.|
|DF-BPA-09||Error processing purchase. Go to “Settings”, “Apps”/”Applications Manager”, swipe to the “All” column, scroll down until you see “Google Services Framework”, choose “Clear data” and “OK”. If that doesn’t work, go on to the Google Play site on your PC and install the app from there.|
|DF-BPA-30||Google serves error. Wait or open the Google Play site on your PC and install the app from there. Another option is delete the data or clear the cache of “Google Play Services”.|
|DF-DLA-15||Problems to download or update applications. Clear the cache and data of the app. If this doesn’t work, remove the Google account from the device, restart, and sign in again.|
|Package File Invalid||Google Play problem. Go to “Settings”, “Apps”, “All” and select the app that’s causing the problem. Click on “Clear cache” and “Clear data”.|
|rh01||Error retrieving information from server. Go to “Settings”, “Apps”, “All”, “Google Play” and select both “Clear data” and “Clear cache”. Do the same for “Google Services Framework”. If that doesn’t work, remove the Google or Gmail account from the device, restart, and sign in again.|
|rpc:aec:0||Problems to download apps. Try removing your Google account from your Android device. Clear the data and restart your device.|
|rpc:s-3||Problems to download an app. Remove your Google account.|
|rpc:s-5:aec-0||Error retrieving information from server. Go to “Settings”, “Apps”, “All”, “Google Play” and select both “Clear cache” and “Uninstall updates”. Do the same for “Google Services Framework” and “Download Manager”.|
|Retrieving information from server||Google's servers are unable to retrieve information from your Google account. You can delete and re-register, but wait a few hours to see if the problem persists first. Sometimes it'll just take care of itself.|
Google Play Store Troubleshooting
How do I fix Google Play Store not opening or downloading?
If you’re experiencing issues accessing, updating applications or simply opening the Google PlayStore there are some troubleshooting steps you can try to resolve this issue. If you click on the below drop down menus, you can follow the step-by-step guide to successfully access your Google PlayStore.
- Check your Internet Connection
- Restart the device
- Clear Data of the Play Store
- Reset the Download Manager
- Check the Date & Time Settings
- Check available storage space
- Remove and re-add Google Account
- Enable All Related Apps
How To Clear The Google Play Store Cache
If cleaning the cache of the Google Play Store and Google Play Services doesn’t resolve the issue, try clearing the Google Play Store data:
- Open the Settings menu on your device.
- Go to Apps or Application Manager.
- Scroll to All apps and then scroll down to the Google Play Store app.
- Open the app details and tap the Force stop button.
- Tap the Clear data button.
When the cache and data are cleared, the Google Play Store error should be resolved.